{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,2]],"date-time":"2026-06-02T09:24:31Z","timestamp":1780392271072,"version":"3.54.1"},"reference-count":29,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","license":[{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Access"],"published-print":{"date-parts":[[2025]]},"DOI":"10.1109\/access.2025.3566964","type":"journal-article","created":{"date-parts":[[2025,5,5]],"date-time":"2025-05-05T17:57:11Z","timestamp":1746467831000},"page":"83765-83780","source":"Crossref","is-referenced-by-count":4,"title":["Elevating E-Service Standards in Bangladesh: Merging FAHP and TOPSIS for Strategic Online Business Solutions"],"prefix":"10.1109","volume":"13","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1726-0872","authenticated-orcid":false,"given":"Farzana","family":"Tasnim","sequence":"first","affiliation":[{"name":"Department of Computer Science and Engineering, International Islamic University Chittagong, Chittagong, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1892-0310","authenticated-orcid":false,"given":"Tanjim","family":"Mahmud","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, Rangamati Science and Technology University, Rangamati, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0003-0276-7352","authenticated-orcid":false,"given":"Shefayatuj","family":"Johara Chowdhury","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, International Islamic University Chittagong, Chittagong, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-1558-6204","authenticated-orcid":false,"given":"Tasnia","family":"Fahrin Choity","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, International Islamic University Chittagong, Chittagong, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-6071-6667","authenticated-orcid":false,"given":"Aisha","family":"Ahmed","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, International Islamic University Chittagong, Chittagong, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Mohammad","family":"Saeed Hasan Chowdhury","sequence":"additional","affiliation":[{"name":"Department of Electrical and Electronic Engineering, International Islamic University Chittagong, Chittagong, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7473-8185","authenticated-orcid":false,"given":"Mohammad","family":"Shahadat Hossain","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, University of Chittagong, Chittagong, Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0244-3561","authenticated-orcid":false,"given":"Karl","family":"Andersson","sequence":"additional","affiliation":[{"name":"Cybersecurity Laboratory, Lule&#x00E5; University of Technology, Skellefte&#x00E5;, Sweden"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-73318-5_21"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.24874\/IJQR14.03-08"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2024.3478739"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.3390\/sym12030363"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-63089-8_44"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1007\/s00500-019-04084-2"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.14569\/IJACSA.2022.0131091"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2023.3294798"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1080\/10495142.2020.1865232"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1155\/2020\/8852223"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2022.133380"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.62019\/abbdm.v4i02.175"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.25105\/ber.v23i1.15999"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1007\/s41060-024-00509-w"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1007\/s10142-024-01415-x"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2024.3447756"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1155\/2022\/1858300"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1109\/TFUZZ.2024.3379555"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2020.113738"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-64765-0_4"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.21123\/bsj.2024.9788"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1016\/j.heliyon.2024.e30772"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1088\/1757-899X\/1041\/1\/012042"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.31181\/dma31202569"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1186\/s40537-020-00327-4"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.56038\/ejrnd.v4i2.425"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1016\/j.jairtraman.2024.102655"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.31181\/dmame2104127b"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1177\/15501329221106935"}],"container-title":["IEEE Access"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/6287639\/10820123\/10985902.pdf?arnumber=10985902","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,19]],"date-time":"2025-05-19T17:58:53Z","timestamp":1747677533000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/10985902\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025]]},"references-count":29,"URL":"https:\/\/doi.org\/10.1109\/access.2025.3566964","relation":{},"ISSN":["2169-3536"],"issn-type":[{"value":"2169-3536","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025]]}}}