{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,10]],"date-time":"2026-02-10T16:06:56Z","timestamp":1770739616796,"version":"3.49.0"},"reference-count":39,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","license":[{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode"}],"funder":[{"name":"NSERC and Innov\u00c9\u00c9","award":["ALLRP 566589-21"],"award-info":[{"award-number":["ALLRP 566589-21"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Access"],"published-print":{"date-parts":[[2026]]},"DOI":"10.1109\/access.2026.3658655","type":"journal-article","created":{"date-parts":[[2026,1,28]],"date-time":"2026-01-28T21:00:22Z","timestamp":1769634022000},"page":"16802-16816","source":"Crossref","is-referenced-by-count":0,"title":["LLM-Augmented Knowledge Base Construction for Root Cause Analysis"],"prefix":"10.1109","volume":"14","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9792-7907","authenticated-orcid":false,"given":"Nguyen Phuc","family":"Tran","sequence":"first","affiliation":[{"name":"Department of Computer Science and Software Engineering, Concordia University, Montreal, QC, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3443-4918","authenticated-orcid":false,"given":"Brigitte","family":"Jaumard","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Software Engineering, Concordia University, Montreal, QC, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Oscar","family":"Delgado","sequence":"additional","affiliation":[{"name":"Department of Systems Engineering, École de Technologie Supérieure, Montreal, QC, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2620-5883","authenticated-orcid":false,"given":"Tristan","family":"Glatard","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Software Engineering, Concordia University, Montreal, QC, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Karthikeyan","family":"Premkumar","sequence":"additional","affiliation":[{"name":"Ericsson-GAIA, Montreal, QC, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kun","family":"Ni","sequence":"additional","affiliation":[{"name":"Ericsson-GAIA, Montreal, QC, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/FiCloud49777.2021.00039"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/s11704-024-40231-1"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1007\/s10676-005-5605-9"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1109\/COMST.2019.2933899"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1016\/j.hcc.2024.100211"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1109\/MNET.130.2200352"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2014.06.037"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.14569\/IJACSA.2021.0120424"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1109\/TNSM.2012.031912.110155"},{"key":"ref10","first-page":"234","article-title":"An improved anomaly detection and diagnosis framework for mobile network operators","volume-title":"Proc. 9th Int. Conf. Design Reliable Commun. Netw. (DRCN)","author":"Nov\u00e1czki"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1109\/ISSRE5003.2020.00014"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1109\/BigData52589.2021.9671747"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1109\/ASE51524.2021.9678708"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1109\/ICSE48619.2023.00149"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1145\/3611643.3613891"},{"key":"ref16","first-page":"9459","article-title":"Retrieval-augmented generation for knowledge-intensive NLP tasks","volume-title":"Proc. Adv. Neural Inf. Process. Syst.","volume":"33","author":"Lewis"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1145\/3627703.3629553"},{"key":"ref18","article-title":"PACE-LM: Prompting and augmentation for calibrated confidence estimation with GPT-4 in cloud incident root cause analysis","author":"Zhang","year":"2023","journal-title":"arXiv:2309.05833"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1109\/CSET58993.2023.10346621"},{"key":"ref20","first-page":"59304","article-title":"To repeat or not to repeat: Insights from scaling LLM under token-crisis","volume-title":"Proc. Adv. Neural Inf. Process. Syst.","author":"Xue"},{"key":"ref21","article-title":"Llama 2: Open foundation and fine-tuned chat models","author":"Touvron","year":"2023","journal-title":"arXiv:2307.09288"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.sustainlp-1.16"},{"key":"ref23","article-title":"LoRA: Low-rank adaptation of large language models","volume-title":"Proc. Int. Conf. Learn. Represent.","author":"Hu"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1109\/BigData50022.2020.9377810"},{"key":"ref25","first-page":"87","article-title":"AWQ: Activation-aware weight quantization for on-device LLM compression and acceleration","volume":"6","author":"Lin","year":"2024","journal-title":"Proc. Mach. Learn. Syst."},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1109\/IISWC63097.2024.00027"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2022.3228964"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.3115\/1073083.1073135"},{"key":"ref29","first-page":"65","article-title":"METEOR: An automatic metric for MT evaluation with improved correlation with human judgments","volume-title":"Proc. ACL Workshop Intrinsic Extrinsic Eval. Measures Mach. Transl. Summarization","author":"Banerjee"},{"key":"ref30","first-page":"74","article-title":"ROUGE: A package for automatic evaluation of summaries","author":"Lin","year":"2004","journal-title":"Text Summarization Branches Out"},{"key":"ref31","article-title":"BERTScore: Evaluating text generation with BERT","volume-title":"Proc. Int. Conf. Learn. Represent. (ICLR)","author":"Zhang"},{"key":"ref32","volume-title":"Deep Learning","author":"Goodfellow","year":"2016"},{"key":"ref33","article-title":"Gemma: Open models based on Gemini research and technology","author":"Team","year":"2024","journal-title":"arXiv:2403.08295"},{"key":"ref34","volume-title":"Introducing Meta Llama 3: The Most Capable Openly Available LLM to Date","year":"2024"},{"key":"ref35","article-title":"Mistral 7B","author":"Jiang","year":"2023"},{"key":"ref36","volume-title":"Introducing Phi-3: Redefining What\u2019s Possible With SLMs","year":"2024"},{"key":"ref37","article-title":"The falcon series of open language models","author":"Almazrouei","year":"2023","journal-title":"Technol. Innov. Inst."},{"key":"ref38","first-page":"1","article-title":"PandaLM: An automatic evaluation benchmark for LLM instruction tuning optimization","volume-title":"Proc. Int. Conf. Learn. Represent. (ICLR)","author":"Wang"},{"key":"ref39","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2024.124679"}],"container-title":["IEEE Access"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/6287639\/11323511\/11366685.pdf?arnumber=11366685","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,2,9]],"date-time":"2026-02-09T21:08:43Z","timestamp":1770671323000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/11366685\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026]]},"references-count":39,"URL":"https:\/\/doi.org\/10.1109\/access.2026.3658655","relation":{},"ISSN":["2169-3536"],"issn-type":[{"value":"2169-3536","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026]]}}}