{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,22]],"date-time":"2024-10-22T18:32:30Z","timestamp":1729621950787,"version":"3.28.0"},"reference-count":35,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,11]]},"DOI":"10.1109\/cnsm.2015.7367333","type":"proceedings-article","created":{"date-parts":[[2016,1,4]],"date-time":"2016-01-04T16:34:58Z","timestamp":1451925298000},"page":"15-21","source":"Crossref","is-referenced-by-count":12,"title":["Recommending ticket resolution using feature adaptation"],"prefix":"10.1109","author":[{"given":"Wubai","family":"Zhou","sequence":"first","affiliation":[]},{"given":"Tao","family":"Li","sequence":"additional","affiliation":[]},{"given":"Larisa","family":"Shwartz","sequence":"additional","affiliation":[]},{"given":"Genady Ya.","family":"Grabarnik","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref33","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1613\/jair.1872","article-title":"Domain adaptation for statistical classifiers","author":"daume","year":"2006","journal-title":"Journal of Artificial Intelligence Research"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1016\/j.csl.2005.05.005"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.3115\/1073445.1073472"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1109\/CNSM.2013.6727825"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1109\/ICDM.2013.49"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1109\/NOMS.2014.6838267"},{"year":"0","key":"ref10","article-title":"ITIL"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.3115\/1610075.1610094"},{"key":"ref12","first-page":"1817","article-title":"A framework for learning predictive structures from multiple tasks and unlabeled data","volume":"6","author":"ando","year":"2005","journal-title":"The Journal of Machine Learning Research"},{"key":"ref13","first-page":"440","article-title":"Biographies, bollywood, boom-boxes and blenders: Domain adaptation for sentiment classification","volume":"7","author":"blitzer","year":"2007","journal-title":"ACL"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511809071"},{"year":"0","key":"ref15","article-title":"IBM Tivoli: Integrated Service Management"},{"year":"0","key":"ref16","article-title":"Splunk: A commerical machine data managment engine"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1109\/ICDE.2008.4497461"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1109\/ICDE.2007.369002"},{"key":"ref19","first-page":"259","article-title":"The bsd packet filter: A new architecture for user-level packet capture","author":"mccanne","year":"1993","journal-title":"USENIX Technical Conference"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1145\/956750.956848"},{"key":"ref4","first-page":"344","article-title":"Monere: Monitoring of service compositions for failure diagnosis","author":"wassermann","year":"2011","journal-title":"ICSOC"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1147\/sj.413.0475"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1109\/SCC.2007.75"},{"year":"0","key":"ref6","article-title":"IBM Tivoli Monitoring"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1109\/ICAC.2004.1301391"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-17358-5_11"},{"key":"ref8","first-page":"134","article-title":"Recommending resolutions for problems identified by monitoring","author":"tang","year":"2013","journal-title":"Integrated Network Management (1M 2013) 2013 IFIP\/IEEE IEEE"},{"year":"0","key":"ref7","article-title":"HP OpenView: Network and Systems Management Products"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1109\/NOMS.2012.6211880"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1109\/INM.2015.7140303"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/SCC.2009.41"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1145\/1080091.1080112"},{"key":"ref22","first-page":"1","article-title":"Implementing a generalized tool for network monitoring","author":"ranum","year":"1997","journal-title":"USENIX SysAdmin Conference"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1145\/863955.863972"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2010.2049352"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.14778\/1454159.1454193"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1109\/CNSM.2014.7014137"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1145\/1835804.1835897"}],"event":{"name":"2015 11th International Conference on Network and Service Management (CNSM)","start":{"date-parts":[[2015,11,9]]},"location":"Barcelona, Spain","end":{"date-parts":[[2015,11,13]]}},"container-title":["2015 11th International Conference on Network and Service Management (CNSM)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/7360263\/7367318\/07367333.pdf?arnumber=7367333","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,9,3]],"date-time":"2019-09-03T01:10:07Z","timestamp":1567473007000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/7367333\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,11]]},"references-count":35,"URL":"https:\/\/doi.org\/10.1109\/cnsm.2015.7367333","relation":{},"subject":[],"published":{"date-parts":[[2015,11]]}}}