{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,30]],"date-time":"2026-01-30T03:57:29Z","timestamp":1769745449491,"version":"3.49.0"},"reference-count":26,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017,4]]},"DOI":"10.1109\/cscwd.2017.8066694","type":"proceedings-article","created":{"date-parts":[[2017,10,25]],"date-time":"2017-10-25T10:07:18Z","timestamp":1508926038000},"page":"198-202","source":"Crossref","is-referenced-by-count":5,"title":["Applying theory of inventive problem solving to develop product-service system"],"prefix":"10.1109","author":[{"given":"Ching-Hung","family":"Lee","sequence":"first","affiliation":[]},{"given":"Chun-Hsien","family":"Chen","sequence":"additional","affiliation":[]},{"given":"Amy J. C.","family":"Trappey","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1111\/j.1948-7169.2008.tb00101.x"},{"key":"ref11","first-page":"515","article-title":"Humans Inside as the Key Characteristic of Service Systems","volume":"11","author":"pinhanez","year":"2009","journal-title":"Proc QUIS"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2007.07.004"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1108\/09564230310474138"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-32689-4_32"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1016\/j.cirp.2010.03.122"},{"key":"ref16","first-page":"482","article-title":"Constructing innovative service quality for department stores","volume":"5","author":"chen","year":"2013","journal-title":"Total Quality Management & Business Excellence"},{"key":"ref17","first-page":"179","volume":"16","author":"chang","year":"2009","journal-title":"Using a TRIZ-based Method to Design of Quality"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1177\/1063293X06068357"},{"key":"ref19","first-page":"660","article-title":"Applying Theory of Inventive Problem Solving to Develop Innovative Solutions: A Case Study","volume":"10","author":"wang","year":"2016","journal-title":"World Academy of Science Engineering and Technology International Journal of Social Behavioral Educational Economic Business and Industrial Engineering"},{"key":"ref4","first-page":"41","article-title":"Designing for service as one way of designing services","volume":"5","year":"2011","journal-title":"International Journal of Design"},{"key":"ref3","article-title":"Mind the Gap: Theories and Practices in Managing Stakeholders in the Service Design Process","author":"han","year":"2009","journal-title":"Public Report"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1080\/21681015.2014.895434"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1016\/j.aei.2014.10.002"},{"key":"ref8","first-page":"1","article-title":"Special issue editorial: Designing for services","volume":"5","author":"mager","year":"2011","journal-title":"International Journal of Design"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2014.11.019"},{"key":"ref2","article-title":"The Innovation Algorithm: TRIZ, Systematic Innovation and Technical Creativity","author":"altshuller","year":"2000","journal-title":"Technical Innovation center"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1162\/074793602320223253"},{"key":"ref1","author":"altshuller","year":"1984","journal-title":"Creativity as an Exact Science The Theory of the Solution of Inventive Problems"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1109\/CSCWD.2016.7565989"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1016\/j.aei.2008.10.003"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1177\/1063293X06068357"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2008.09.003"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1016\/j.aei.2008.10.006"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1177\/1094670505276683"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1016\/j.knosys.2004.09.001"}],"event":{"name":"2017 IEEE 21st International Conference on Computer Supported Cooperative Work in Design (CSCWD)","location":"Wellington, New Zealand","start":{"date-parts":[[2017,4,26]]},"end":{"date-parts":[[2017,4,28]]}},"container-title":["2017 IEEE 21st International Conference on Computer Supported Cooperative Work in Design (CSCWD)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/8053876\/8066654\/08066694.pdf?arnumber=8066694","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,11,30]],"date-time":"2017-11-30T15:48:32Z","timestamp":1512056912000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/8066694\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,4]]},"references-count":26,"URL":"https:\/\/doi.org\/10.1109\/cscwd.2017.8066694","relation":{},"subject":[],"published":{"date-parts":[[2017,4]]}}}