{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T14:28:29Z","timestamp":1754144909390,"version":"3.41.2"},"reference-count":42,"publisher":"IEEE","license":[{"start":{"date-parts":[[2025,6,4]],"date-time":"2025-06-04T00:00:00Z","timestamp":1748995200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2025,6,4]],"date-time":"2025-06-04T00:00:00Z","timestamp":1748995200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,6,4]]},"DOI":"10.1109\/eurocon64445.2025.11073254","type":"proceedings-article","created":{"date-parts":[[2025,7,15]],"date-time":"2025-07-15T17:40:21Z","timestamp":1752601221000},"page":"1-7","source":"Crossref","is-referenced-by-count":0,"title":["Conversational Intelligence of ChatGPT in Healthcare and is Impact on Adoption: an Empirical Study from Physicians and Patient\u2019s Perspectives"],"prefix":"10.1109","author":[{"given":"Abdullah H","family":"Alsharif","sequence":"first","affiliation":[{"name":"Taibah University,College of Business Administration-Yanbu,Department of Management Information Systems,Medina,Saudi Arabia,42353"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1186\/s12911-021-01488-9"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/s12553-021-00555-5"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1016\/j.artmed.2019.101785"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18010271"},{"journal-title":"2023 Zenodo (CERN European Organization for Nuclear Research)","article-title":"A review of ChatGPT AI\u2019s impact on several business sectors","author":"George","key":"ref5"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1080\/15228053.2023.2233814"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2023.102699"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.3390\/bdcc7020062"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1007\/s42452-019-1925-y"},{"key":"ref10","first-page":"221","article-title":"ChatGPT for healthcare sector: SWOT analysis","volume":"12","author":"Zaman","year":"2023","journal-title":"Int. J. Res. Ind. Eng"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1007\/s10439-023-03323-w"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2020.1790204"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-39330-3_10"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1145\/642611.642661"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1080\/08824096.2014.924337"},{"key":"ref16","article-title":"Chatbots often fail! Can anthropomorphic design mitigate trust loss in conversational agents for customer service?","volume":"12","author":"Seeger","year":"2021","journal-title":"ECIS 2021 Research Papers"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1108\/imds-12-2020-0761"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1049\/cit2.12133"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2020.acl-main.463"},{"key":"ref20","first-page":"407","article-title":"Natural language understanding performance and use considerations in virtual medical encounters","volume":"22","author":"Talbot","year":"2016","journal-title":"Medicine Meets Virtual Reality"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.findings-emnlp.421"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.3390\/ijgi7090349"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1016\/j.caeai.2024.100210"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1016\/j.eng.2022.05.017"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1109\/tii.2021.3076393"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.51594\/ijmer.v6i3.964"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1111\/scs.12914"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.2196\/47184"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.51594\/ijmer.v6i4.1057"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2024.112053"},{"key":"ref31","first-page":"1","article-title":"Leveraging predictive modeling, machine learning personalization, NLP customer support, and AI chatbots to increase customer loyalty","volume":"3","author":"Pate","year":"2020","journal-title":"EQME"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2021.106993"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1177\/2053951720904386"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1108\/JOSM-05-2019-0160"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.2478\/jesm-2023-0001"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1007\/s11165-016-9602-2"},{"author":"Vogels","key":"ref37","article-title":"A majority of Americans have heard of ChatGPT, but few have tried it themselves"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1016\/j.heliyon.2023.e18770"},{"key":"ref39","first-page":"57","article-title":"The Effect of gender on ChatGPT use: A technology acceptance model 3 (TAM3) study","volume-title":"Ume\u2019s 27th Student Conference in Computing Science USCCS","author":"Kronberg"},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.47832\/2757-5403.25.32"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0292216"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.2196\/49385"}],"event":{"name":"IEEE EUROCON 2025 - 21st International Conference on Smart Technologies","start":{"date-parts":[[2025,6,4]]},"location":"Gdynia, Poland","end":{"date-parts":[[2025,6,6]]}},"container-title":["IEEE EUROCON 2025 - 21st International Conference on Smart Technologies"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/11073124\/11073193\/11073254.pdf?arnumber=11073254","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,16]],"date-time":"2025-07-16T05:33:57Z","timestamp":1752644037000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/11073254\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,6,4]]},"references-count":42,"URL":"https:\/\/doi.org\/10.1109\/eurocon64445.2025.11073254","relation":{},"subject":[],"published":{"date-parts":[[2025,6,4]]}}}