{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,11]],"date-time":"2026-07-11T02:46:13Z","timestamp":1783737973747,"version":"3.55.0"},"reference-count":43,"publisher":"IEEE","license":[{"start":{"date-parts":[[2024,10,13]],"date-time":"2024-10-13T00:00:00Z","timestamp":1728777600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2024,10,13]],"date-time":"2024-10-13T00:00:00Z","timestamp":1728777600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"funder":[{"DOI":"10.13039\/100007250","name":"Department of Computer Science and Engineering, Mississippi State University","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100007250","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024,10,13]]},"DOI":"10.1109\/fie61694.2024.10892994","type":"proceedings-article","created":{"date-parts":[[2025,2,26]],"date-time":"2025-02-26T18:43:35Z","timestamp":1740595415000},"page":"1-9","source":"Crossref","is-referenced-by-count":24,"title":["From Questions to Insightful Answers: Building an Informed Chatbot for University Resources"],"prefix":"10.1109","author":[{"given":"Subash","family":"Neupane","sequence":"first","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Elias","family":"Hossain","sequence":"additional","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jason","family":"Keith","sequence":"additional","affiliation":[{"name":"Office of the Senior Vice President and Provost, Iowa State University"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Himanshu","family":"Tripathi","sequence":"additional","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Farbod","family":"Ghiasi","sequence":"additional","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Noorbakhsh Amiri","family":"Golilarz","sequence":"additional","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Amin","family":"Amirlatifi","sequence":"additional","affiliation":[{"name":"Dave C. Swalm School of Chemical Engineering, Mississippi State University"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sudip","family":"Mittal","sequence":"additional","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Shahram","family":"Rahimi","sequence":"additional","affiliation":[{"name":"Mississippi State University,Department of Computer Science & Engineering"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"263","reference":[{"issue":"3","key":"ref1","first-page":"1","article-title":"Information found and not found: what university websites tell students","volume":"14","author":"Meyer","year":"2011","journal-title":"Online journal of distance learning administration"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1609\/aimag.v39i3.2810"},{"key":"ref3","first-page":"34","article-title":"A survey of chatbot systems through a loebner prize competition","volume-title":"Proceedings of Slovenian language technologies society eighth conference of language technologies","volume":"2","author":"Bradesko"},{"key":"ref4","volume-title":"Introducing sunny"},{"key":"ref5","volume-title":"Reduction of summer melt"},{"key":"ref6","volume-title":"Beacon - your digital guide"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1093\/jamia\/ocy072"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1145\/3709365"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.23919\/CNSM50824.2020.9269037"},{"key":"ref10","article-title":"Localintel: Generating organizational threat intelligence from global and local cyber knowledge","author":"Mitra","year":"2024","journal-title":"arXiv preprint"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2018.10.004"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1016\/j.jhtm.2020.09.004"},{"key":"ref13","volume-title":"S. I. LLP. Global chatbot market size"},{"key":"ref14","first-page":"9459","article-title":"Retrieval-augmented generation for knowledge-intensive nlp tasks","volume":"33","author":"Lewis","year":"2020","journal-title":"Advances in Neural Information Processing Systems"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.48550\/ARXIV.1706.03762"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1145\/3641289"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/D19-1250"},{"issue":"12","key":"ref18","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1145\/3571730","article-title":"Survey of hallucination in natural language generation","volume":"55","author":"Ji","year":"2023","journal-title":"ACM Computing Surveys"},{"key":"ref19","first-page":"299","article-title":"A review of chatbots in education: practical steps forward","volume-title":"30th annual conference for the australasian association for engineering education (AAEE 2019): educators becoming agents of change: innovate, integrate, motivate","author":"Cunningham-Nelson"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.3389\/frai.2021.654924"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1016\/j.caeai.2021.100033"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.9743\/jeo.2019.16.1.8"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376781"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1002\/cae.22326"},{"key":"ref25","volume-title":"Say hello to your new auto-mated tutor-a structured literature review on pedagogical conversational agents","author":"Hobert","year":"2019"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1080\/10494820.2021.1952615"},{"issue":"9","key":"ref27","first-page":"17","article-title":"Ethical implications of large language models a multi-dimensional exploration of societal, economic, and technical concerns","volume":"8","author":"Tokayev","year":"2023","journal-title":"International Journal of Social Analytics"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-49186-4_31"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1016\/j.mlwa.2020.100006"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1109\/ICCCNT56998.2023.10308080"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1007\/s10639-022-11177-3"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1109\/COINS57856.2023.10189232"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2019.08.179"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.3390\/ASEC2023-16621"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.21125\/inted.2024.0317"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1145\/3372297.3417270"},{"key":"ref37","article-title":"A comprehensive survey on vector database: Storage and retrieval technique, challenge","author":"Han","year":"2023","journal-title":"arXiv preprint"},{"key":"ref38","volume-title":"Chroma: The ai-native open-source embedding database"},{"key":"ref39","volume-title":"Applications that can reason. powered by langchain"},{"key":"ref40","article-title":"Ragas: Automated evaluation of retrieval augmented generation","author":"Es","year":"2023","journal-title":"arXiv preprint"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1080\/15391523.2020.1867938"},{"key":"ref42","first-page":"74","article-title":"Rouge: A package for automatic evaluation of summaries","author":"Lin","year":"2004","journal-title":"Text summarization branches out"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.3115\/1073083.1073135"}],"event":{"name":"2024 IEEE Frontiers in Education Conference (FIE)","location":"Washington, DC, USA","start":{"date-parts":[[2024,10,13]]},"end":{"date-parts":[[2024,10,16]]}},"container-title":["2024 IEEE Frontiers in Education Conference (FIE)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/10892093\/10892810\/10892994.pdf?arnumber=10892994","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,2,27]],"date-time":"2025-02-27T07:29:23Z","timestamp":1740641363000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/10892994\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,10,13]]},"references-count":43,"URL":"https:\/\/doi.org\/10.1109\/fie61694.2024.10892994","relation":{},"subject":[],"published":{"date-parts":[[2024,10,13]]}}}