{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,22]],"date-time":"2024-10-22T20:20:44Z","timestamp":1729628444687,"version":"3.28.0"},"reference-count":11,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,12]]},"DOI":"10.1109\/his.2013.6920487","type":"proceedings-article","created":{"date-parts":[[2014,10,15]],"date-time":"2014-10-15T10:35:22Z","timestamp":1413369322000},"page":"228-233","source":"Crossref","is-referenced-by-count":0,"title":["Decision support system for customer churn reduction approach"],"prefix":"10.1109","author":[{"given":"Soumya","family":"Banerjee","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nashwa","family":"El-Bendary","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aboul Ella","family":"Hassanien","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"M.F.","family":"Tolba","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"3","first-page":"61","author":"rashid farooqi","year":"2011","journal-title":"A Comprehensive Study of CRM Through Data Mining Techniques Proceedings of the National Conference on CCIST"},{"key":"2","first-page":"8962","article-title":"Reza kiani mavi relationship between lriformation systems capabilities and stock exchange corporation's performance: Resource based view","volume":"2","author":"hushmandi","year":"2012","journal-title":"J Basic Appl Sci Res"},{"journal-title":"Tiancheng Mao Data Mining Techniques Optimizing the CRM Process Data Mining on Product Marketing Internal Technical Report","year":"2003","key":"10"},{"key":"1","doi-asserted-by":"crossref","first-page":"229","DOI":"10.4156\/aiss.vol3.issue9.31","article-title":"Keyvanpour customers behavior modeling by semi-supervised learning in customer","volume":"3","author":"emtiyaz","year":"2011","journal-title":"Advances in Information Sciences and Services"},{"key":"7","first-page":"239","article-title":"Mining the banking customer behavior using clustering and association rules methods","volume":"21","author":"farajian","year":"2010","journal-title":"International Journal of Industtrial Engineering & Production Research"},{"key":"6","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2004.11.012"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2008.02.021"},{"journal-title":"Research Report Jamia Millia Islamia","year":"0","key":"4"},{"key":"9","first-page":"39","article-title":"Enhancing consumer behavior analysis","volume":"20","author":"hsieh","year":"2009","journal-title":"International Journal of Information and Management Sciences"},{"key":"8","doi-asserted-by":"publisher","DOI":"10.3844\/jcssp.2012.89.98"},{"key":"11","doi-asserted-by":"publisher","DOI":"10.4018\/jdm.2012010103"}],"event":{"name":"2013 13th International Conference on Hybrid Intelligent Systems (HIS)","start":{"date-parts":[[2013,12,4]]},"location":"Gammarth, Tunisia","end":{"date-parts":[[2013,12,6]]}},"container-title":["13th International Conference on Hybrid Intelligent Systems (HIS 2013)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6915059\/6920413\/06920487.pdf?arnumber=6920487","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,22]],"date-time":"2017-06-22T18:27:26Z","timestamp":1498156046000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/6920487\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,12]]},"references-count":11,"URL":"https:\/\/doi.org\/10.1109\/his.2013.6920487","relation":{},"subject":[],"published":{"date-parts":[[2013,12]]}}}