{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,29]],"date-time":"2024-10-29T18:45:51Z","timestamp":1730227551829,"version":"3.28.0"},"reference-count":15,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018,9]]},"DOI":"10.1109\/icacci.2018.8554532","type":"proceedings-article","created":{"date-parts":[[2018,12,4]],"date-time":"2018-12-04T01:17:32Z","timestamp":1543886252000},"page":"952-956","source":"Crossref","is-referenced-by-count":4,"title":["An Implementation of Genetic Algorithm for Clustering Help Desk Data for Service Automation"],"prefix":"10.1109","author":[{"given":"V Geetha","family":"Lekshmy","sequence":"first","affiliation":[]},{"given":"P K","family":"Anusree","sequence":"additional","affiliation":[]},{"given":"V S","family":"Varunika","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1016\/S0031-3203(99)00137-5"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1109\/TKDE.2006.130"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/7287.003.0008"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1109\/ICACCI.2015.7275838"},{"key":"ref14","first-page":"4509","article-title":"Panel generation as an application of genetic algorithm","volume":"9","author":"thushara","year":"2016","journal-title":"J Control Theory Applied"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1109\/ICDSE.2014.6974622"},{"key":"ref4","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-540-85836-2_29","article-title":"The evaluation of sentence similarity measures","author":"achananuparp","year":"2008","journal-title":"International Conference on Data Warehousing and Knowledge Discovery"},{"key":"ref3","article-title":"Automated ranking of database query results","author":"chaudhuri","year":"2003","journal-title":"CIDR"},{"key":"ref6","first-page":"271","article-title":"Fine particles, thin films and exchange anisotropy","volume":"iii","author":"alsabti","year":"1997","journal-title":"An efficient K-means clustering algorithm"},{"key":"ref5","article-title":"Corpus-based and knowledge-based measures of text semantic similarity","volume":"6","author":"mihalcea","year":"2006","journal-title":"AAAI"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2010.2049352"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/ICACCI.2016.7732164"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/978-981-10-0419-3_31"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/ICSMC.1997.635192"},{"key":"ref9","first-page":"1","article-title":"A review of semantic similarity measures in wordnet","volume":"6","author":"meng","year":"2013","journal-title":"International Journal of Hybrid Information Technology"}],"event":{"name":"2018 International Conference on Advances in Computing, Communications and Informatics (ICACCI)","start":{"date-parts":[[2018,9,19]]},"location":"Bangalore","end":{"date-parts":[[2018,9,22]]}},"container-title":["2018 International Conference on Advances in Computing, Communications and Informatics (ICACCI)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/8536361\/8554361\/08554532.pdf?arnumber=8554532","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,1,27]],"date-time":"2022-01-27T13:06:50Z","timestamp":1643288810000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/8554532\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,9]]},"references-count":15,"URL":"https:\/\/doi.org\/10.1109\/icacci.2018.8554532","relation":{},"subject":[],"published":{"date-parts":[[2018,9]]}}}