{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,13]],"date-time":"2025-11-13T02:08:00Z","timestamp":1762999680988,"version":"3.28.0"},"reference-count":20,"publisher":"IEEE","license":[{"start":{"date-parts":[[2021,6,29]],"date-time":"2021-06-29T00:00:00Z","timestamp":1624924800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/ieeexplore.ieee.org\/Xplorehelp\/downloads\/license-information\/IEEE.html"},{"start":{"date-parts":[[2021,6,29]],"date-time":"2021-06-29T00:00:00Z","timestamp":1624924800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2021,6,29]],"date-time":"2021-06-29T00:00:00Z","timestamp":1624924800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,6,29]]},"DOI":"10.1109\/icaicst53116.2021.9497796","type":"proceedings-article","created":{"date-parts":[[2021,7,30]],"date-time":"2021-07-30T21:10:39Z","timestamp":1627679439000},"page":"223-228","source":"Crossref","is-referenced-by-count":12,"title":["Predicting Satisfaction of Online Banking System in Bangladesh by Machine Learning"],"prefix":"10.1109","author":[{"given":"Syeda Farjana","family":"Shetu","sequence":"first","affiliation":[]},{"given":"Israt","family":"Jahan","sequence":"additional","affiliation":[]},{"given":"Mohammad Monirul","family":"Islam","sequence":"additional","affiliation":[]},{"given":"Refath","family":"Ara Hossain","sequence":"additional","affiliation":[]},{"given":"Nazmun Nessa","family":"Moon","sequence":"additional","affiliation":[]},{"given":"Fernaz","family":"Narin Nur","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"doi-asserted-by":"publisher","key":"ref10","DOI":"10.1109\/21.97458"},{"key":"ref11","first-page":"82","article-title":"Support vector machine-a survey","volume":"2","author":"pradhan","year":"2012","journal-title":"International Journal of Emerging Technology and Advanced Engineering"},{"doi-asserted-by":"publisher","key":"ref12","DOI":"10.1109\/IFSC.2013.6675635"},{"key":"ref13","article-title":"A natural language processing based advanced method of unnecessary video detection and the framework model","author":"moon","year":"0","journal-title":"International Journal of Electrical and Computer Engineering (IJECE)"},{"doi-asserted-by":"publisher","key":"ref14","DOI":"10.1109\/WIECON-ECE52138.2020.9398022"},{"key":"ref15","first-page":"41","article-title":"Impact on Human Mental Behavior after Pass through a Long Time Home Quarantine Using Machine Learning","volume":"11","author":"salehin","year":"2021","journal-title":"International Journal of Education and Management Engineering (IJEME)"},{"key":"ref16","article-title":"Predicting the Depression Level of Excessive Use of Mobile Phone: Decision Tree and Linear Regression Algorithm","author":"salehin","year":"2020","journal-title":"2nd International Conference on Sustainable Engineering and Creative Computing (ICSECC-2020)"},{"doi-asserted-by":"publisher","key":"ref17","DOI":"10.1109\/ICCCA49541.2020.9250839"},{"doi-asserted-by":"publisher","key":"ref18","DOI":"10.1109\/ICCCNT49239.2020.9225620"},{"doi-asserted-by":"publisher","key":"ref19","DOI":"10.1109\/ICCCNT49239.2020.9225670"},{"doi-asserted-by":"publisher","key":"ref4","DOI":"10.1109\/CHUSER.2012.6504302"},{"doi-asserted-by":"publisher","key":"ref3","DOI":"10.1177\/2158244018790633"},{"doi-asserted-by":"publisher","key":"ref6","DOI":"10.3390\/risks7010029"},{"key":"ref5","first-page":"15","article-title":"Effective Classification of Phishing Web Pages Based on New Rules by Using Extreme Learning Machines","volume":"2","author":"kaytan","year":"2017","journal-title":"Computer Science"},{"doi-asserted-by":"publisher","key":"ref8","DOI":"10.1109\/TSMC.1985.6313426"},{"year":"0","journal-title":"Information Gain and Mutual Information for Machine Learning","key":"ref7"},{"key":"ref2","first-page":"1","article-title":"Internet banking customer satisfaction and online service attributes","volume":"14","author":"riquelme","year":"1970","journal-title":"Journal of Internet Banking and Commerce"},{"key":"ref1","article-title":"E-banking service quality and customer satisfaction of a state owned schedule bank of Bangladesh","author":"munir","year":"2015","journal-title":"Journal of Internet Banking and Commerce"},{"key":"ref9","first-page":"1","article-title":"Performance comparison of Naïve Bayes and J48 classification algorithms","volume":"7","author":"goyal","year":"2012","journal-title":"International Journal of Applied Engineering Research"},{"key":"ref20","article-title":"Students performance prediction through education data mining depending on overall academic status and environment","author":"shetu","year":"2020","journal-title":"3rd International Conference on Innovative Computing and Communication (ICICC-2020)"}],"event":{"name":"2021 International Conference on Artificial Intelligence and Computer Science Technology (ICAICST)","start":{"date-parts":[[2021,6,29]]},"location":"Yogyakarta, Indonesia","end":{"date-parts":[[2021,6,30]]}},"container-title":["2021 International Conference on Artificial Intelligence and Computer Science Technology (ICAICST)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/9497776\/9497791\/09497796.pdf?arnumber=9497796","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,5,10]],"date-time":"2022-05-10T15:48:35Z","timestamp":1652197715000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9497796\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,6,29]]},"references-count":20,"URL":"https:\/\/doi.org\/10.1109\/icaicst53116.2021.9497796","relation":{},"subject":[],"published":{"date-parts":[[2021,6,29]]}}}