{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,3]],"date-time":"2026-06-03T13:43:15Z","timestamp":1780494195935,"version":"3.54.1"},"reference-count":59,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018,6]]},"DOI":"10.1109\/ice.2018.8436309","type":"proceedings-article","created":{"date-parts":[[2018,8,16]],"date-time":"2018-08-16T22:02:46Z","timestamp":1534456966000},"page":"1-8","source":"Crossref","is-referenced-by-count":5,"title":["Six Principles for Successful Data-Driven Service Innovation in Industrial Companies"],"prefix":"10.1109","author":[{"given":"Achim","family":"Kampker","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Marco","family":"Husmann","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Tobias","family":"Harland","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Philipp","family":"Jussen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Michael","family":"Steinbauer","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"263","reference":[{"key":"ref39","first-page":"227","article-title":"Markteinführung von Dienstleistungen - Vom Prototyp zum marktfähigen Produkt","volume":"2","author":"bruhn","year":"2006","journal-title":"Service Engineering - Entwicklung und Gestaltung innovativer Dienstleistungen"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1108\/02756661111121983"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1177\/109467050031004"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1016\/j.respol.2005.03.002"},{"key":"ref31","doi-asserted-by":"crossref","DOI":"10.4135\/9781452205564","author":"fitzsimmons","year":"2000","journal-title":"New Service Development Creating Memorable Experiences Thousand Oaks"},{"key":"ref30","first-page":"1","article-title":"Success Factors for Service Innovation: A Meta-Analysis","author":"storey","year":"2015","journal-title":"J Prod Innov Manag o J (o H )"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-27983-6"},{"key":"ref36","article-title":"DIN PAS","year":"2008","journal-title":"Referenzprozess"},{"key":"ref35","first-page":"561","article-title":"Service Innovation and Customer Co-development","author":"edvardsson","year":"2010","journal-title":"Maglio Kieliszewski and Spohrer"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1111\/1540-5885.640239"},{"key":"ref28","article-title":"Service Innovation","author":"miles","year":"2010","journal-title":"Maglio Kieliszewski and Spohrer"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4419-1628-0"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1509\/jmr.10.0426"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1108\/09564231211209005"},{"key":"ref1","author":"schuh","year":"2016","journal-title":"Management industrieller Dienstleistungen Handbuch Produktion und Management 8 2 vollst neu bearb und erw Auflage"},{"key":"ref20","article-title":"Service Engineering bei technischen Dienstleistungen: eine ökonomischc Analyse der Modularisierung, Leistungstiefengestaltung und Systembündelung: Eine ökonomischc Analyse der Modularisierung","author":"burr","year":"2016","journal-title":"Leistungstiefengestaltung und Systembündelung"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1145\/1139922.1139955"},{"key":"ref21","article-title":"Von den Besten lernen: Sechs Prinzipien für die erfolgreiche Gestaltung datenbasierter Dienstleistungen für die Industrie","volume":"1","author":"kampker","year":"2017","journal-title":"Smart Services und Internet der Dinge Geschäftsmodelle Umsetzung und Best Practices"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.68.1.1.24036"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-007-0058-9"},{"key":"ref26","author":"reichwald","year":"0","journal-title":"Innovation in Service"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2007.07.004"},{"key":"ref50","doi-asserted-by":"publisher","DOI":"10.2307\/258557"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.5465\/AMJ.2007.24160888"},{"key":"ref59","first-page":"1","article-title":"Formalization and Performance in New Service Development: Empirical Findings from Germanand Swiss Companies","author":"khan","year":"2011","journal-title":"Productivity of services NextGen Beyond output\/input RESER 2011 - programme and abstracts September 8th - 9th 2011"},{"key":"ref58","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-322-86024-8"},{"key":"ref57","doi-asserted-by":"publisher","DOI":"10.5437\/08956308X5801236"},{"key":"ref56","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2015.13"},{"key":"ref55","doi-asserted-by":"crossref","first-page":"547","DOI":"10.1108\/17410380910960984","article-title":"The servitization of manufacturing","volume":"20","author":"roy","year":"2009","journal-title":"Journal of Manufacturing Technology Management"},{"key":"ref54","author":"thomas zolnowski","year":"2016","journal-title":"Business Model Transformation Patterns Of Data-Driven Innovations"},{"key":"ref53","author":"ries","year":"2011","journal-title":"The Lean Startup How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses"},{"key":"ref52","doi-asserted-by":"publisher","DOI":"10.1177\/107554708100300106"},{"key":"ref10","author":"kaufmann","year":"2015","journal-title":"Gcschäftsmodellc in Industrie 4 0 und dem Internet der Dinge Der Weg vom Anspruch in die Wirklichkeit Essentials"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2015\/39.1.07"},{"key":"ref40","first-page":"243","article-title":"How to design a service","author":"kingman-brundage","year":"1991","journal-title":"The AMA handbook of marketing for the service industries"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.2013.0836"},{"key":"ref13","first-page":"96","article-title":"How Smart, Connected Products Are Transforming Companies","volume":"93","author":"porter","year":"2015","journal-title":"Harvard Bus Rev"},{"key":"ref14","first-page":"8","article-title":"Making the Intangible Tangible: Launch Decisions for Service Innovations","author":"baumbach","year":"0","journal-title":"American Marketing Association Winter Educators' Conference 2014 Proceedings"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-29860-1_1"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1080\/02642069600000019"},{"key":"ref17","author":"cooper","year":"1999","journal-title":"Product development for the service sector lessons from market leaders Perseus Books"},{"key":"ref18","article-title":"Entwicklungspfad Service Engineering 2.0: Neue Perspektiven für die Dienstleistungsentwicklung","volume":"19","author":"meyer","year":"2011","journal-title":"Leipziger Beiträge zur Inform"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-29473-2_1"},{"key":"ref4","author":"brown","year":"0","journal-title":"Beyond Products More manufacturers are branching out into the service business Here's how to make the move successfully"},{"key":"ref3","first-page":"7","article-title":"Smart services in manufacturing companies","author":"bullinger","year":"2015","journal-title":"23rd International Conference on Production Research"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5885.2011.00797.x"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1016\/j.procir.2015.02.110"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1016\/j.bushor.2014.09.001"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5885.2012.01009.x"},{"key":"ref49","doi-asserted-by":"crossref","first-page":"144","DOI":"10.1016\/j.technovation.2011.08.006","article-title":"Service innovation in manufacturing firms: Evidence from Spain","volume":"32","author":"llu\u00eds","year":"2012","journal-title":"Technovation"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1016\/j.procir.2014.02.001"},{"key":"ref46","first-page":"24","article-title":"Dynamic Ecosystems of Value","volume":"48","author":"bernoff","year":"0","journal-title":"Marketing News"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2014.10.008"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1111\/jpim.12087"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-8116(98)00004-4"},{"key":"ref42","author":"davenport","year":"2014","journal-title":"Big Data at Work Dispelling the Myths Uncovering the Opportunities"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000002484"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2012.03.003"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2016.01.009"}],"event":{"name":"2018 IEEE International Conference on Engineering, Technology and Innovation (ICE\/ITMC)","location":"Stuttgart","start":{"date-parts":[[2018,6,17]]},"end":{"date-parts":[[2018,6,20]]}},"container-title":["2018 IEEE International Conference on Engineering, Technology and Innovation (ICE\/ITMC)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/8423590\/8436243\/08436309.pdf?arnumber=8436309","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,8,29]],"date-time":"2022-08-29T13:50:03Z","timestamp":1661781003000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/8436309\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,6]]},"references-count":59,"URL":"https:\/\/doi.org\/10.1109\/ice.2018.8436309","relation":{},"subject":[],"published":{"date-parts":[[2018,6]]}}}