{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,23]],"date-time":"2024-10-23T08:29:20Z","timestamp":1729672160237,"version":"3.28.0"},"reference-count":49,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018,6]]},"DOI":"10.1109\/ice.2018.8436387","type":"proceedings-article","created":{"date-parts":[[2018,8,16]],"date-time":"2018-08-16T22:02:46Z","timestamp":1534456966000},"page":"1-7","source":"Crossref","is-referenced-by-count":1,"title":["Service Innovation Blocks"],"prefix":"10.1109","author":[{"given":"Gerhard","family":"Gudergan","sequence":"first","affiliation":[]},{"given":"Hans","family":"Heikenfeld","sequence":"additional","affiliation":[]},{"given":"Andre","family":"Hessler","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"journal-title":"Blue ocean strategy How to create uncontested market space and make the competition irrelevant Expanded ed","year":"2015","author":"kim","key":"ref39"},{"key":"ref38","first-page":"83","article-title":"Creating New Market Space","volume":"77","author":"kim","year":"1999","journal-title":"Havard business review"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.2307\/41166446"},{"key":"ref32","first-page":"38","article-title":"Service Blueprinting: Transforming the Student Experience","author":"bitner","year":"2012","journal-title":"EDUCAUSE Review"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2003.10.002"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.5430\/jms.v6n1p88"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-658-05014-6"},{"journal-title":"Innovation Kreativität und Ideenfindung 5 überarb und erw Aufl Vogel","year":"1999","author":"schlicksupp","key":"ref36"},{"journal-title":"Quantitative Betriebswirtschaftslehre Entscheidungsunterstützung durch Modelle mit Beispielen Übungsaufgaben und Lösungen","year":"2013","author":"homburg","key":"ref35"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1504\/IJTMKT.2013.054082"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2007.07.044"},{"journal-title":"Systems Engineering Methodik und Praxis 10 Verlag Industrielle Organisation","year":"1999","author":"haberfellner","key":"ref27"},{"key":"ref29","first-page":"40","article-title":"An explication of three service business process modeling approaches","volume":"1","author":"kazemzadeh","year":"2015","journal-title":"Australian Journal of Business and Economic Studies"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/s10961-013-9330-y"},{"key":"ref1","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-658-00371-5","author":"keuper","year":"2013","journal-title":"Digitalisierung und Innovation Planung Entstehung Entwicklungsperspektiven 1 Bearingpoint"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1002\/smj.180"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1108\/08876040210443391"},{"journal-title":"Innovative Dienstleistungen gestalten Eine Studie zum Einsatz von Best Practice Methodent","year":"2014","author":"buczkowski","key":"ref21"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-21243-7_12"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-662-09871-4"},{"journal-title":"Hütte Softcover reprint of the hardcover","year":"2014","author":"eversheim","key":"ref26"},{"journal-title":"Innovation management for technical products Systematic and integrated product development and production planning RWT Hedition","year":"2009","author":"eversheim","key":"ref25"},{"key":"ref10","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1108\/09564230910952744","article-title":"Innovation in services. Present findings, and future pathways","volume":"20","author":"baron","year":"2009","journal-title":"Journal of Service Management"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-74489-4_2"},{"key":"ref40","first-page":"44","article-title":"Discovery-Driven Planning","volume":"73","author":"mcgrath","year":"1995","journal-title":"Havard business review"},{"key":"ref12","article-title":"Framework and Model for Successful Service Solution Design - An Organisational Design","author":"gerhard","year":"2009","journal-title":"Dynamic Capabilities Perspective"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-10-2011-0159"},{"key":"ref14","article-title":"Ten types of innovation","author":"keeley","year":"2013","journal-title":"The Discipline of Building Breakthroughs"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1108\/17515631011013113"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1108\/09564230410564948"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.2.1.71"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.5465\/AMJ.2006.22083132"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1093\/cje\/23.2.127"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1108\/08876040310461282"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-658-05014-6_2"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2015\/39.1.07"},{"key":"ref5","first-page":"1","article-title":"Strategy, not Technology, Drives Digital Transformation. Becoming a digitally mature enterprise","volume":"1","author":"kane","year":"2015","journal-title":"MIT Sloan Managemet Review"},{"journal-title":"The Business Model Ontology A Proposition in A Design Science Approach","year":"2004","author":"osterwalder","key":"ref8"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/0167-9236(94)00041-2"},{"journal-title":"iDesign an intelligent design framework for service innovation","year":"2007","author":"tung","key":"ref49"},{"key":"ref9","doi-asserted-by":"crossref","first-page":"1","DOI":"10.17705\/1CAIS.00701","article-title":"Design Science I: The R Role of Design Science in Electronic Commerce Research","volume":"7","author":"au","year":"2001","journal-title":"Communications of The Association for Information Systems"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-61431-6"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.3139\/9783446426474"},{"journal-title":"Innovations-Controlling Managementuntersüitzung zur effektiven und effizienten Steuerung des Innovationsprozesses im Untemehmen","year":"1999","author":"stippel","key":"ref48"},{"journal-title":"Problemlösungs- und Entscheidungsmethodik Eine Einführung 4 vollst überarb Aufl Haupt","year":"1995","author":"brauchlin","key":"ref47"},{"journal-title":"Methoden der Entscheidungsfindung","year":"1990","author":"bugdahl","key":"ref42"},{"journal-title":"The Entrepreneurial Mindset Strategies for Continuously Creating Opportunities in an Age of Uncertainty","year":"2000","author":"mcgrath","key":"ref41"},{"journal-title":"Qualitätsmanagement Strategien Methoden Techniken mit 3 Tabellen 2 vollst überarb und erw Aufl","year":"1996","author":"pfeifer","key":"ref44"},{"key":"ref43","first-page":"25","article-title":"Scenario planning: a tool for strategic thinking","volume":"2","author":"schoemaker","year":"1995","journal-title":"Sloan Management Review"}],"event":{"name":"2018 IEEE International Conference on Engineering, Technology and Innovation (ICE\/ITMC)","start":{"date-parts":[[2018,6,17]]},"location":"Stuttgart","end":{"date-parts":[[2018,6,20]]}},"container-title":["2018 IEEE International Conference on Engineering, Technology and Innovation (ICE\/ITMC)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/8423590\/8436243\/08436387.pdf?arnumber=8436387","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,7,9]],"date-time":"2024-07-09T08:45:59Z","timestamp":1720514759000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/8436387\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,6]]},"references-count":49,"URL":"https:\/\/doi.org\/10.1109\/ice.2018.8436387","relation":{},"subject":[],"published":{"date-parts":[[2018,6]]}}}