{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,19]],"date-time":"2025-11-19T20:43:33Z","timestamp":1763585013717,"version":"3.28.0"},"reference-count":22,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004]]},"DOI":"10.1109\/icect.2004.1319748","type":"proceedings-article","created":{"date-parts":[[2004,11,13]],"date-time":"2004-11-13T00:14:14Z","timestamp":1100304854000},"page":"303-310","source":"Crossref","is-referenced-by-count":12,"title":["Can eCRM and trust improve eC customer base?"],"prefix":"10.1109","author":[{"given":"C.A.","family":"Shoniregun","sequence":"first","affiliation":[]},{"given":"A.","family":"Omoegun","sequence":"additional","affiliation":[]},{"given":"D.","family":"Brown-West","sequence":"additional","affiliation":[]},{"given":"O.","family":"Logvynovskiy","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"19","doi-asserted-by":"publisher","DOI":"10.1145\/355112.355123"},{"key":"22","article-title":"Cyber crime-covered by an extended law on terrorism","author":"shrimsley","year":"2003","journal-title":"Financial Times"},{"key":"17","doi-asserted-by":"publisher","DOI":"10.1145\/355112.355120"},{"key":"18","doi-asserted-by":"publisher","DOI":"10.1145\/332051.332075"},{"key":"15","doi-asserted-by":"publisher","DOI":"10.1145\/341852.341877"},{"key":"16","doi-asserted-by":"publisher","DOI":"10.1145\/763940.763941"},{"key":"13","doi-asserted-by":"publisher","DOI":"10.1145\/188280.188283"},{"journal-title":"Customer Internet Barometer Trends in Usage & Attitudes","year":"0","key":"14"},{"key":"11","doi-asserted-by":"crossref","first-page":"470","DOI":"10.1145\/332040.332478","article-title":"The effect of communication modality on cooperation in online environments","author":"jensen","year":"2000","journal-title":"Proceedings of CHI'00"},{"key":"12","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-4048(03)00407-3"},{"key":"21","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-4048(03)00307-9"},{"key":"3","first-page":"10","author":"brown","year":"1991","journal-title":"Customer Care Management"},{"key":"20","first-page":"45","author":"shoniregun","year":"2003","journal-title":"MBIS20 Electronic Commerce Unit Handbook"},{"journal-title":"Opening Digital Markets Advanced Strategy for Internet-driven Commerce","year":"1997","author":"mougayar","key":"2"},{"journal-title":"Electronic Commerce and the Internet","year":"1997","author":"kopriwa","key":"1"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.5465\/AMR.1998.926617"},{"key":"7","doi-asserted-by":"publisher","DOI":"10.1145\/188280.188289"},{"key":"6","doi-asserted-by":"publisher","DOI":"10.1504\/IJSTM.2003.002579"},{"journal-title":"Customer Relationship Management","year":"2000","author":"brown","key":"5"},{"journal-title":"Datamonitor Survey","article-title":"Business to business electronic commerce","year":"1997","key":"4"},{"key":"9","doi-asserted-by":"publisher","DOI":"10.2307\/259289"},{"key":"8","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1016\/S0167-4048(03)00201-3","article-title":"Internet security: What's in the future?","volume":"22","author":"schulte","year":"2003","journal-title":"Computer & Security"}],"event":{"name":"Proceedings. IEEE International Conference on e-Commerce Technology, 2004. CEC 2004.","start":{"date-parts":[[2004,7,9]]},"location":"San Diego, CA, USA","end":{"date-parts":[[2004,7,9]]}},"container-title":["Proceedings. IEEE International Conference on e-Commerce Technology, 2004. CEC 2004."],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/9218\/29236\/01319748.pdf?arnumber=1319748","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,16]],"date-time":"2017-06-16T11:52:56Z","timestamp":1497613976000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/1319748\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004]]},"references-count":22,"URL":"https:\/\/doi.org\/10.1109\/icect.2004.1319748","relation":{},"subject":[],"published":{"date-parts":[[2004]]}}}