{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T05:32:18Z","timestamp":1740115938841,"version":"3.37.3"},"reference-count":5,"publisher":"IEEE","license":[{"start":{"date-parts":[[2025,1,19]],"date-time":"2025-01-19T00:00:00Z","timestamp":1737244800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2025,1,19]],"date-time":"2025-01-19T00:00:00Z","timestamp":1737244800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,1,19]]},"DOI":"10.1109\/iceic64972.2025.10879648","type":"proceedings-article","created":{"date-parts":[[2025,2,18]],"date-time":"2025-02-18T18:17:22Z","timestamp":1739902642000},"page":"1-3","source":"Crossref","is-referenced-by-count":0,"title":["Leveraging Web Technologies for Enhanced Customer Satisfaction Data in Public Health: A Case Study of a Digital Solution"],"prefix":"10.1109","author":[{"given":"Emanuel","family":"Gloria","sequence":"first","affiliation":[{"name":"Universiteit Hasselt,Faculty of Science,Hasselt,Belgium"}]},{"given":"Ken","family":"Diaz","sequence":"additional","affiliation":[{"name":"University of the Philippines Open University,Faculty of Information and Communication Studies,Laguna,Philippines"}]},{"given":"Viel Aurea","family":"Celis","sequence":"additional","affiliation":[{"name":"University of the Philippines Open University,Faculty of Information and Communication Studies,Laguna,Philippines"}]},{"given":"Gabriel Avelino","family":"Sampedro","sequence":"additional","affiliation":[{"name":"University of the Philippines Diliman,Department of Computer Science,Quezon City,Philippines"}]}],"member":"263","reference":[{"volume-title":"Department of health organizational performance indicator framework (doh-opif)","year":"2008","key":"ref1"},{"volume-title":"Department memorandum no. 2021\u20130100: Up-dated customer satisfaction survey (css) form","year":"2021","key":"ref2"},{"issue":"1","key":"ref3","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1016\/j.giq.2015.12.002","article-title":"The collaborative realization of public values and business goals: governance and infrastructure of public-private information platforms","volume":"33","author":"Klievink","year":"2016","journal-title":"Government Information Quarterly"},{"key":"ref4","article-title":"Advantage and disadvantages of online surveys","volume-title":"Cvent","author":"Salvatori","year":"2023"},{"key":"ref5","article-title":"Waterfall methodology, prototyping, and agile development","volume-title":"ResearchGate","author":"Senarath","year":"2021"}],"event":{"name":"2025 International Conference on Electronics, Information, and Communication (ICEIC)","start":{"date-parts":[[2025,1,19]]},"location":"Osaka, Japan","end":{"date-parts":[[2025,1,22]]}},"container-title":["2025 International Conference on Electronics, Information, and Communication (ICEIC)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/10879455\/10879601\/10879648.pdf?arnumber=10879648","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,2,20]],"date-time":"2025-02-20T20:00:32Z","timestamp":1740081632000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/10879648\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,1,19]]},"references-count":5,"URL":"https:\/\/doi.org\/10.1109\/iceic64972.2025.10879648","relation":{},"subject":[],"published":{"date-parts":[[2025,1,19]]}}}