{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,24]],"date-time":"2026-03-24T03:09:08Z","timestamp":1774321748337,"version":"3.50.1"},"reference-count":16,"publisher":"IEEE","license":[{"start":{"date-parts":[[2025,5,26]],"date-time":"2025-05-26T00:00:00Z","timestamp":1748217600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2025,5,26]],"date-time":"2025-05-26T00:00:00Z","timestamp":1748217600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,5,26]]},"DOI":"10.1109\/ichms65439.2025.11154144","type":"proceedings-article","created":{"date-parts":[[2025,9,17]],"date-time":"2025-09-17T17:29:13Z","timestamp":1758130153000},"page":"385-390","source":"Crossref","is-referenced-by-count":1,"title":["Empathy-Enhanced Chatbot for Psychological Support: A Retrieval-Augmented and Therapy-Informed Approach"],"prefix":"10.1109","author":[{"given":"Yong-Xiang","family":"Chen","sequence":"first","affiliation":[{"name":"Intelligent Computing and Big Data, Chung Yuan Christian University,Taoyuan,Taiwan"}]},{"given":"Yu-Chiao","family":"Chang","sequence":"additional","affiliation":[{"name":"Intelligent Computing and Big Data, Chung Yuan Christian University,Taoyuan,Taiwan"}]},{"given":"Hsi-Wei","family":"Ho","sequence":"additional","affiliation":[{"name":"Intelligent Computing and Big Data, Chung Yuan Christian University,Taoyuan,Taiwan"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"crossref","first-page":"615","DOI":"10.18653\/v1\/2024.findings-emnlp.34","article-title":"SMILE: Single-turn to Multi-turn Inclusive Language Expansion via ChatGPT for Mental Health Support","volume-title":"Findings of the Association for Computational Linguistics: EMNLP 2024","author":"Qiu","year":"2024"},{"key":"ref2","volume-title":"Harnessing Large Language Models\u2019 Empathetic Response Generation Capabilities for Online Mental Health Counselling Support","author":"Loh","year":"2023"},{"key":"ref3","article-title":"Mixed Chain-of-Psychotherapies for Emotional Support Chatbot","author":"Chen","year":"2024"},{"key":"ref4","article-title":"Chain of Empathy: Enhancing Empathetic Response of Large Language Models Based on Psychotherapy Models","author":"Lee","year":"2023"},{"key":"ref5","volume-title":"Advancing Conversational Psychotherapy: Integrating Privacy, Dual-Memory, and Domain Expertise with Large Language Models","author":"Zhang","year":"2024"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1145\/3442381.3450097"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2023.acl-long.577"},{"key":"ref8","volume-title":"Retrieval-Augmented Generation for KnowledgeIntensive NLP Tasks","author":"Patrick","year":"2020"},{"key":"ref9","volume-title":"Conversation AI Dialog for Medicare powered by Fine-tuning and Retrieval Augmented Generation","author":"Agrawal","year":"2025"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.3115\/1073083.1073135"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.acl-long.11"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1093\/geroni\/igad104.2763"},{"key":"ref13","volume-title":"Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset","author":"Rashkin","year":"2019"},{"key":"ref14","volume-title":"Introduction to Supportive Psychotherapy","author":"Arnold","year":"2005"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1001\/archpsyc.65.7.805"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.acl-long.269"}],"event":{"name":"2025 IEEE 5th International Conference on Human-Machine Systems (ICHMS)","location":"Abu Dhabi, United Arab Emirates","start":{"date-parts":[[2025,5,26]]},"end":{"date-parts":[[2025,5,28]]}},"container-title":["2025 IEEE 5th International Conference on Human-Machine Systems (ICHMS)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/11154123\/11153975\/11154144.pdf?arnumber=11154144","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,9,18]],"date-time":"2025-09-18T05:42:49Z","timestamp":1758174169000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/11154144\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,5,26]]},"references-count":16,"URL":"https:\/\/doi.org\/10.1109\/ichms65439.2025.11154144","relation":{},"subject":[],"published":{"date-parts":[[2025,5,26]]}}}