{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,24]],"date-time":"2026-01-24T19:13:40Z","timestamp":1769282020130,"version":"3.49.0"},"reference-count":25,"publisher":"IEEE","license":[{"start":{"date-parts":[[2024,3,25]],"date-time":"2024-03-25T00:00:00Z","timestamp":1711324800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2024,3,25]],"date-time":"2024-03-25T00:00:00Z","timestamp":1711324800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024,3,25]]},"DOI":"10.1109\/icit58233.2024.10540920","type":"proceedings-article","created":{"date-parts":[[2024,6,5]],"date-time":"2024-06-05T17:38:41Z","timestamp":1717609121000},"page":"1-6","source":"Crossref","is-referenced-by-count":11,"title":["Multi-Agent RAG Chatbot Architecture for Decision Support in Net-Zero Emission Energy Systems"],"prefix":"10.1109","author":[{"given":"Gihan","family":"Gamage","sequence":"first","affiliation":[{"name":"La Trobe University,Centre for Data Analytics and Cognition,Melbourne,Australia"}]},{"given":"Nishan","family":"Mills","sequence":"additional","affiliation":[{"name":"La Trobe University,Centre for Data Analytics and Cognition,Melbourne,Australia"}]},{"given":"Daswin","family":"De Silva","sequence":"additional","affiliation":[{"name":"La Trobe University,Centre for Data Analytics and Cognition,Melbourne,Australia"}]},{"given":"Milos","family":"Manic","sequence":"additional","affiliation":[{"name":"Virginia Commonwealth University,Department of Computer Science,Richmond,USA"}]},{"given":"Harsha","family":"Moraliyage","sequence":"additional","affiliation":[{"name":"La Trobe University,Centre for Data Analytics and Cognition,Melbourne,Australia"}]},{"given":"Andrew","family":"Jennings","sequence":"additional","affiliation":[{"name":"La Trobe University,Centre for Data Analytics and Cognition,Melbourne,Australia"}]},{"given":"Damminda","family":"Alahakoon","sequence":"additional","affiliation":[{"name":"La Trobe University,Centre for Data Analytics and Cognition,Melbourne,Australia"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/MIE.2019.2952165"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1109\/HSI55341.2022.9869465"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1109\/ICEMS.2011.6073434"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1109\/IECON.2018.8591357"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1016\/j.jmsy.2021.03.005"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1109\/IECON.2017.8216826"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/HSI55341.2022.9869464"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/HSI55341.2022.9869474"},{"key":"ref9","first-page":"421","article-title":"Chatbots in customer service: Their relevance and impact on service quality","volume-title":"Procedia Computer Science","volume":"201","author":"Misischia","year":"2022"},{"key":"ref10","doi-asserted-by":"crossref","first-page":"811","DOI":"10.1017\/S1351324916000243","article-title":"The return of the chatbots","volume":"22","author":"Dale","year":"2016","journal-title":"Natural Language Engineering"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1109\/ISIE51358.2023.10228101"},{"key":"ref12","author":"Ouyang","year":"2022","journal-title":"Training language models to follow instructions with human feedback"},{"key":"ref13","author":"Wang","year":"2023","journal-title":"Gpt-ner: Named entity recognition via large language models"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1038\/d41586-023-00288-7"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1126\/science.adg7879"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1001\/jama.2023.1344"},{"key":"ref17","author":"Sun","year":"2023","journal-title":"Sql-palm: Improved large language model adaptation for text-to-sql"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1145\/3491101.3519665"},{"key":"ref19","article-title":"Retrieval-augmented generation for knowledge-intensive NLP tasks","volume":"abs\/2005.11401","author":"Lewis","year":"2020","journal-title":"CoRR"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1109\/ICIT58465.2023.10143123"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v38i17.29936"},{"key":"ref22","journal-title":"Collaborative data science. Montreal, QC"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1109\/HSI55341.2022.9869498"},{"key":"ref24","year":"2023","journal-title":"Gpt-4 technical report"},{"key":"ref25","author":"Chase","year":"2022","journal-title":"LangChain"}],"event":{"name":"2024 IEEE International Conference on Industrial Technology (ICIT)","location":"Bristol, United Kingdom","start":{"date-parts":[[2024,3,25]]},"end":{"date-parts":[[2024,3,27]]}},"container-title":["2024 IEEE International Conference on Industrial Technology (ICIT)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/10540646\/10540608\/10540920.pdf?arnumber=10540920","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,7]],"date-time":"2024-06-07T05:13:02Z","timestamp":1717737182000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/10540920\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,3,25]]},"references-count":25,"URL":"https:\/\/doi.org\/10.1109\/icit58233.2024.10540920","relation":{},"subject":[],"published":{"date-parts":[[2024,3,25]]}}}