{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T16:49:15Z","timestamp":1777740555195,"version":"3.51.4"},"reference-count":16,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,4]]},"DOI":"10.1109\/icmcs.2014.6911393","type":"proceedings-article","created":{"date-parts":[[2014,10,8]],"date-time":"2014-10-08T20:49:12Z","timestamp":1412801352000},"page":"696-699","source":"Crossref","is-referenced-by-count":3,"title":["The impact of collectivism on electronic customer relationship management performance in the Arab world"],"prefix":"10.1109","author":[{"given":"Hafid","family":"Agourram","sequence":"first","affiliation":[]}],"member":"263","reference":[{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.39.1.61.18935"},{"key":"ref11","article-title":"Culture: a critical review of concepts and definitions","author":"kroeber","year":"1952"},{"key":"ref12","article-title":"Organizations alike and unlike: Toward a comparative sociology of organizations","author":"lammers","year":"1979"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1080\/00208825.1982.11656354"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.40.1.40"},{"key":"ref15","article-title":"Success Factors of Online Social Networks","volume":"5","author":"wattanasupachoke","year":"2011","journal-title":"Journal of Global Business Issues"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1108\/14779960480000242"},{"key":"ref4","article-title":"CRM's role in the new consumer climate","volume":"72","author":"cleland","year":"2001","journal-title":"Advertising Age"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.5210\/fm.v11i9.1394"},{"key":"ref6","article-title":"Cultures and organizations: software of the mind","author":"hofstede","year":"1993"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1108\/02756660910987581"},{"key":"ref8","article-title":"Man and Mankind: Conflict and Communication between Cultures","author":"glenn","year":"1981"},{"key":"ref7","article-title":"Riding The Waves of Culture - Understanding Diversity in Global Business","author":"hampden-turner","year":"1998"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.40.1.14"},{"key":"ref1","article-title":"Keeping the customer satisfied","author":"bland","year":"2004","journal-title":"Journal of Consumer Behavior"},{"key":"ref9","article-title":"Beyond culture","author":"hall","year":"1976"}],"event":{"name":"2014 International Conference on Multimedia Computing and Systems (ICMCS)","location":"Marrakech, Morocco","start":{"date-parts":[[2014,4,14]]},"end":{"date-parts":[[2014,4,16]]}},"container-title":["2014 International Conference on Multimedia Computing and Systems (ICMCS)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6900112\/6911126\/06911393.pdf?arnumber=6911393","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,3,23]],"date-time":"2017-03-23T21:44:21Z","timestamp":1490305461000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/6911393\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,4]]},"references-count":16,"URL":"https:\/\/doi.org\/10.1109\/icmcs.2014.6911393","relation":{},"subject":[],"published":{"date-parts":[[2014,4]]}}}