{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,8]],"date-time":"2026-04-08T06:07:56Z","timestamp":1775628476651,"version":"3.50.1"},"reference-count":17,"publisher":"IEEE","license":[{"start":{"date-parts":[[2025,12,3]],"date-time":"2025-12-03T00:00:00Z","timestamp":1764720000000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2025,12,3]],"date-time":"2025-12-03T00:00:00Z","timestamp":1764720000000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,12,3]]},"DOI":"10.1109\/icmla66185.2025.00226","type":"proceedings-article","created":{"date-parts":[[2026,4,7]],"date-time":"2026-04-07T19:54:58Z","timestamp":1775591698000},"page":"1487-1493","source":"Crossref","is-referenced-by-count":0,"title":["LLM Chatbot for Autonomous User Support in High-Performance Computing (HPC)"],"prefix":"10.1109","author":[{"given":"Rajesh","family":"Pasupuleti","sequence":"first","affiliation":[{"name":"University of Miami,Frost Institute for Data Science and Computing (IDSC),Miami,FL,USA"}]},{"given":"Ravi","family":"Vadapalli","sequence":"additional","affiliation":[{"name":"University of Miami,Frost Institute for Data Science and Computing (IDSC),Miami,FL,USA"}]},{"given":"Christopher","family":"Mader","sequence":"additional","affiliation":[{"name":"University of Miami,Frost Institute for Data Science and Computing (IDSC),Miami,FL,USA"}]},{"given":"Subhan","family":"Shakoor","sequence":"additional","affiliation":[{"name":"University of Miami,Frost Institute for Data Science and Computing (IDSC),Miami,FL,USA"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2023.10.543"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.2172\/2352719"},{"key":"ref3","volume-title":"NSF ACCESS Documentation 2024"},{"key":"ref4","volume-title":"Ivy.ai"},{"key":"ref5","volume-title":"Advanced Cyberinfrastructure Coordination ecosystem: Services Support (ACCESS) program solicitation NSF 21-555"},{"key":"ref6","volume-title":"GPT-4 Technical Report","volume":"2024","year":"2024"},{"key":"ref7","article-title":"A Language and Environment for Statistical Computing","volume-title":"R Foundation for Statistical Computing","year":"2021"},{"key":"ref8","volume-title":"NSF NAIRR Pilot Program","year":"2023"},{"key":"ref9","volume-title":"DOE HPC Facilities Report","year":"2022"},{"key":"ref10","article-title":"AI and HPC Support Integration in Biomedical","author":"Casalino","year":"2021","journal-title":"Research Journal Computer Science"},{"key":"ref11","year":"2022","journal-title":"Fine-Tuning Language Models from Human Preferences"},{"key":"ref12","volume-title":"University of Illinois National Center for Supercomputing Applications (NCSA) Helpdesk Analytics Report","year":"2023"},{"issue":"2","key":"ref13","first-page":"124","article-title":"Harnessing LLMs for Scientific Query Understanding: A Review","volume":"45","author":"Lyu","year":"2023","journal-title":"AI Review Journal"},{"issue":"1","key":"ref14","first-page":"67","article-title":"Improving Domain-Specific Question Answering with Contextual Transformers","volume":"38","author":"Zhang","year":"2022","journal-title":"Journal of Information Systems"},{"key":"ref15","first-page":"390","article-title":"Semantic AI for Ticket Classification in HPC Helpdesks","volume":"188","author":"Dastjerdi","year":"2021","journal-title":"Procedia Computer Science"},{"issue":"4","key":"ref16","first-page":"892","article-title":"AI Assistance in Reproducible Scientific Computing Workflows","volume":"11","author":"Chen","year":"2023","journal-title":"IEEE Transactions on Cloud Computing"},{"issue":"3","key":"ref17","first-page":"22","article-title":"Building Scalable Knowledge Bases for Scientific Support Chatbots","volume":"23","author":"Kumar","year":"2021","journal-title":"Computing in Science and Engineering"}],"event":{"name":"2025 International Conference on Machine Learning and Applications (ICMLA)","location":"Boca Raton, FL, USA","start":{"date-parts":[[2025,12,3]]},"end":{"date-parts":[[2025,12,5]]}},"container-title":["2025 International Conference on Machine Learning and Applications (ICMLA)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/11471302\/11471304\/11471490.pdf?arnumber=11471490","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,8]],"date-time":"2026-04-08T05:30:19Z","timestamp":1775626219000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/11471490\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,12,3]]},"references-count":17,"URL":"https:\/\/doi.org\/10.1109\/icmla66185.2025.00226","relation":{},"subject":[],"published":{"date-parts":[[2025,12,3]]}}}