{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,5]],"date-time":"2025-11-05T18:43:24Z","timestamp":1762368204805,"version":"build-2065373602"},"reference-count":20,"publisher":"IEEE","license":[{"start":{"date-parts":[[2025,10,20]],"date-time":"2025-10-20T00:00:00Z","timestamp":1760918400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2025,10,20]],"date-time":"2025-10-20T00:00:00Z","timestamp":1760918400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,10,20]]},"DOI":"10.1109\/icpm66919.2025.11220617","type":"proceedings-article","created":{"date-parts":[[2025,11,4]],"date-time":"2025-11-04T18:34:15Z","timestamp":1762281255000},"page":"1-8","source":"Crossref","is-referenced-by-count":0,"title":["Why Do Users Struggle to Get Insights from Process Mining?"],"prefix":"10.1109","author":[{"given":"Irina","family":"Tentina","sequence":"first","affiliation":[{"name":"Eindhoven University of Technology,Mathematics and Computer Science,Eindhoven,the Netherlands"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Francesca","family":"Zerbato","sequence":"additional","affiliation":[{"name":"Eindhoven University of Technology,Mathematics and Computer Science,Eindhoven,the Netherlands"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Felix","family":"Mannhardt","sequence":"additional","affiliation":[{"name":"Eindhoven University of Technology,Mathematics and Computer Science,Eindhoven,the Netherlands"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Boudewijn van","family":"Dongen","sequence":"additional","affiliation":[{"name":"Eindhoven University of Technology,Mathematics and Computer Science,Eindhoven,the Netherlands"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-662-49851-4","author":"van der Aalst","year":"2016","journal-title":"Process Mining - Data Science in Action"},{"key":"ref2","article-title":"Global deloitte process mining study 2025","volume-title":"Deloitte Report","author":"Biermann","year":"2025"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1108\/BPMJ-03-2020-0112"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-024-00860-z"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2022.101745"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1109\/ICPM63005.2024.10680665"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-19069-3_19"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/TVCG.2018.2865040"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-58638-6_14"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-61057-8_22"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-021-00718-8"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-021-00720-0"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-46587-1_9"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-46846-9_15"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-16103-2_19"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1007\/s10270-023-01134-0"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-94193-1_11"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-025-00931-9"},{"volume-title":"Qualitative Research Methods","year":"2020","author":"Hennink","key":"ref19"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1109\/FIT60620.2023.00018"}],"event":{"name":"2025 7th International Conference on Process Mining (ICPM)","start":{"date-parts":[[2025,10,20]]},"location":"Montevideo, Uruguay","end":{"date-parts":[[2025,10,24]]}},"container-title":["2025 7th International Conference on Process Mining (ICPM)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/11220591\/11220277\/11220617.pdf?arnumber=11220617","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,11,5]],"date-time":"2025-11-05T18:37:39Z","timestamp":1762367859000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/11220617\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,10,20]]},"references-count":20,"URL":"https:\/\/doi.org\/10.1109\/icpm66919.2025.11220617","relation":{},"subject":[],"published":{"date-parts":[[2025,10,20]]}}}