{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,19]],"date-time":"2025-03-19T15:06:34Z","timestamp":1742396794006,"version":"3.28.0"},"reference-count":41,"publisher":"IEEE Comput. Soc","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"DOI":"10.1109\/icsm.2003.1235421","type":"proceedings-article","created":{"date-parts":[[2004,2,3]],"date-time":"2004-02-03T19:24:01Z","timestamp":1075836241000},"page":"190-198","source":"Crossref","is-referenced-by-count":10,"title":["Critical success factors in software maintenance: a case study"],"prefix":"10.1109","author":[{"given":"H.M.","family":"Sneed","sequence":"first","affiliation":[]},{"given":"P.","family":"Brossler","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"19","doi-asserted-by":"publisher","DOI":"10.1002\/smr.4360030304"},{"key":"35","doi-asserted-by":"publisher","DOI":"10.1145\/606272.606276"},{"key":"17","doi-asserted-by":"crossref","DOI":"10.6028\/NBS.SP.500-106","author":"martin","year":"1983","journal-title":"Guidance of software maintenance"},{"key":"36","article-title":"Service Quality - A critical success factor for IS Organizations","volume":"9","author":"ferguson","year":"1993","journal-title":"Information Strategy"},{"key":"18","first-page":"105","author":"lientz","year":"1980","journal-title":"Software Maintenance Management"},{"key":"33","doi-asserted-by":"publisher","DOI":"10.1109\/ICSM.1995.526539"},{"key":"15","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1096-908X(199711\/12)9:6<379::AID-SMR162>3.3.CO;2-S"},{"key":"34","doi-asserted-by":"publisher","DOI":"10.1002\/smr.245"},{"key":"16","doi-asserted-by":"publisher","DOI":"10.1002\/smr.242"},{"key":"39","doi-asserted-by":"publisher","DOI":"10.1002\/smr.4360070604"},{"key":"13","doi-asserted-by":"publisher","DOI":"10.1109\/52.896255"},{"key":"14","doi-asserted-by":"publisher","DOI":"10.1002\/smr.248"},{"key":"37","doi-asserted-by":"publisher","DOI":"10.1109\/32.345830"},{"key":"11","doi-asserted-by":"publisher","DOI":"10.1145\/78973.78976"},{"key":"38","doi-asserted-by":"crossref","first-page":"909","DOI":"10.1109\/TSE.1985.232548","article-title":"automated software quality assurance","volume":"se 11","author":"sneed","year":"1985","journal-title":"IEEE Transactions on Software Engineering"},{"key":"12","doi-asserted-by":"publisher","DOI":"10.1109\/2.947084"},{"key":"21","first-page":"29","author":"lehman","year":"1985","journal-title":"Program Evolution"},{"key":"20","first-page":"73","article-title":"Software Main tenance and Evolution - A Staged Model","author":"bennett","year":"2001","journal-title":"Proc of the Future of Software Eng ICSE-2000"},{"key":"41","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1096-908X(200003\/04)12:2<103::AID-SMR205>3.0.CO;2-S"},{"key":"40","doi-asserted-by":"publisher","DOI":"10.1145\/358024.358057"},{"key":"22","doi-asserted-by":"publisher","DOI":"10.1109\/52.43045"},{"key":"23","doi-asserted-by":"publisher","DOI":"10.1145\/358413.358421"},{"key":"24","first-page":"528","article-title":"Goal, Question Metric Paradigm","volume":"1","author":"basili","year":"1994","journal-title":"Encylopedia of S E"},{"key":"25","doi-asserted-by":"publisher","DOI":"10.1109\/ICSM.1996.565009"},{"key":"26","first-page":"9","article-title":"The Economics of Software Maintenance","author":"boehm","year":"1983","journal-title":"Proc Int Conf Software Maintenance"},{"key":"27","doi-asserted-by":"publisher","DOI":"10.1109\/32.935856"},{"key":"28","doi-asserted-by":"publisher","DOI":"10.1109\/2.303623"},{"key":"29","doi-asserted-by":"publisher","DOI":"10.1145\/163359.163375"},{"key":"3","doi-asserted-by":"publisher","DOI":"10.1145\/62065.62073"},{"key":"2","doi-asserted-by":"publisher","DOI":"10.1109\/MS.1987.231417"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.1109\/52.965801"},{"key":"1","first-page":"23","author":"sadiq","year":"1999","journal-title":"Developing Business Systems with CORBA"},{"key":"30","doi-asserted-by":"publisher","DOI":"10.1109\/MC.1982.1654138"},{"key":"7","doi-asserted-by":"publisher","DOI":"10.1109\/32.799945"},{"key":"6","doi-asserted-by":"publisher","DOI":"10.1109\/32.988711"},{"key":"32","doi-asserted-by":"publisher","DOI":"10.1002\/smr.271"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.1109\/32.926174"},{"key":"31","doi-asserted-by":"publisher","DOI":"10.1145\/310930.310984"},{"key":"4","doi-asserted-by":"publisher","DOI":"10.1109\/TSE.1987.233165"},{"key":"9","doi-asserted-by":"publisher","DOI":"10.1002\/1096-908X(200009\/10)12:5<255::AID-SMR216>3.3.CO;2-C"},{"key":"8","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1096-908X(199711\/12)9:6<345::AID-SMR159>3.0.CO;2-W"}],"event":{"name":"International Conference on Software Maintenance","acronym":"ICSM-03","location":"Amsterdam, Netherlands"},"container-title":["International Conference on Software Maintenance, 2003. ICSM 2003. Proceedings."],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/8742\/27696\/01235421.pdf?arnumber=1235421","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,16]],"date-time":"2017-06-16T03:26:30Z","timestamp":1497583590000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/1235421\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[null]]},"references-count":41,"URL":"https:\/\/doi.org\/10.1109\/icsm.2003.1235421","relation":{},"subject":[]}}