{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,22]],"date-time":"2024-10-22T19:11:58Z","timestamp":1729624318796,"version":"3.28.0"},"reference-count":17,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,12]]},"DOI":"10.1109\/ieem.2011.6118002","type":"proceedings-article","created":{"date-parts":[[2012,1,6]],"date-time":"2012-01-06T19:33:46Z","timestamp":1325878426000},"page":"674-678","source":"Crossref","is-referenced-by-count":0,"title":["Improving a model for new service development"],"prefix":"10.1109","author":[{"given":"Alireza","family":"Sheikhzadeh","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hamed","family":"Heidari","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"journal-title":"Concept of Value in Value Management The Relationship between Function and Value","year":"2007","author":"woodhead","key":"17"},{"journal-title":"Cost Reduction Systems Target Costing and Kaizen Costing","year":"1995","author":"monden","key":"15"},{"journal-title":"Operations Strategy","year":"1995","author":"slack","key":"16"},{"journal-title":"The Practical Challenges in Defining Value in VM Practice","year":"2007","author":"kaufman","key":"13"},{"key":"14","article-title":"Modern Evolutionary Economic Perspectives: An Overview","author":"metcalfe","year":"2001","journal-title":"Frontiers of Evolutionary Economics"},{"key":"11","doi-asserted-by":"crossref","DOI":"10.4135\/9781446214220","author":"hollins","year":"2006","journal-title":"Managing Service Operations Design and Implementation"},{"key":"12","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2005.08.009"},{"journal-title":"When Lean Enterprises Collide","year":"1995","author":"cooper","key":"3"},{"journal-title":"Total Quality Management","year":"1999","author":"besterfield","key":"2"},{"journal-title":"The Coming of Post-Industrial Society A Venture in Social Forecasting","year":"1973","author":"bell","key":"1"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.1111\/j.1475-4991.1977.tb00021.x"},{"key":"7","doi-asserted-by":"publisher","DOI":"10.1108\/17410380710722917"},{"journal-title":"Service Management Operations Strategy and Information Technology","year":"2004","author":"fitzsimmons","key":"6"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.1016\/0272-6963(90)90094-T"},{"journal-title":"Target costing and value engineering","year":"1997","author":"cooper","key":"4"},{"key":"9","first-page":"63","article-title":"The House of Quality","volume":"66","author":"hauser","year":"1988","journal-title":"Harvard Business Review"},{"key":"8","first-page":"27","author":"gronroos","year":"1990","journal-title":"Service Management and Marketing"}],"event":{"name":"2011 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","start":{"date-parts":[[2011,12,6]]},"location":"Singapore, Singapore","end":{"date-parts":[[2011,12,9]]}},"container-title":["2011 IEEE International Conference on Industrial Engineering and Engineering Management"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/6103492\/6117862\/06118002.pdf?arnumber=6118002","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,6,13]],"date-time":"2023-06-13T09:01:52Z","timestamp":1686646912000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/6118002\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,12]]},"references-count":17,"URL":"https:\/\/doi.org\/10.1109\/ieem.2011.6118002","relation":{},"subject":[],"published":{"date-parts":[[2011,12]]}}}