{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,30]],"date-time":"2024-10-30T04:30:59Z","timestamp":1730262659926,"version":"3.28.0"},"reference-count":22,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018,12]]},"DOI":"10.1109\/ieem.2018.8607704","type":"proceedings-article","created":{"date-parts":[[2019,1,15]],"date-time":"2019-01-15T10:35:12Z","timestamp":1547548512000},"page":"482-486","source":"Crossref","is-referenced-by-count":1,"title":["Service Innovation in Retail Industry: What Can We Learn from Target?"],"prefix":"10.1109","author":[{"given":"R.","family":"Reynaldo","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"A. A.","family":"Rumanti","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"I. I.","family":"Wiratmadja","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref10","first-page":"21","article-title":"Impact of Various Situational Factors on Store Image, Satisfaction and Loyalty of Customers Study on Pantaloon Store","volume":"7","author":"jha","year":"2012","journal-title":"Journal of Contemporary Management Research"},{"key":"ref11","first-page":"1076","article-title":"Indonesian Store Loyalty Factors for Modern Retailing Market","volume":"3","author":"salim","year":"2009","journal-title":"International Journal of Engineering Management and Economics"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.5430\/ijba.v5n6p13"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.9790\/487X-16460108"},{"key":"ref14","first-page":"33","article-title":"Factors Influencing Brand Loyalty in Retail Shops","volume":"7","author":"rintari","year":"2015","journal-title":"European Journal of Business and Management"},{"article-title":"Understanding Brand Loyalty and Disloyalty Formation among Consumers’ of Short Life-Cycle Products","year":"2015","author":"ramachandran","key":"ref15"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.4102\/ac.v14i1.194"},{"key":"ref17","first-page":"1","article-title":"Defining Service Innovation: A Review and Synthesis","author":"witell","year":"2015","journal-title":"Journal of Business Research"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.3926\/jiem.659"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1142\/S1363919601000427"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretai.2011.04.005"},{"key":"ref3","doi-asserted-by":"crossref","first-page":"82","DOI":"10.7441\/joc.2013.01.06","article-title":"Competitive Advantage Achievement through Innovation and Knowledge","volume":"5","author":"hana","year":"2013","journal-title":"J Competitiveness"},{"key":"ref6","first-page":"226","article-title":"Management of Organizational Innovation","volume":"4","author":"razavi","year":"2013","journal-title":"International Journal of Business and Social Science"},{"journal-title":"2017 annual report","year":"2018","key":"ref5"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.9790\/487X-16460108"},{"key":"ref7","first-page":"49","article-title":"Customer Loyalty Attributes: A Perspective","volume":"xxii","author":"rai","year":"2012","journal-title":"NMIMS Management Review"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1108\/09590550810862679"},{"key":"ref1","first-page":"68","article-title":"The Impact of E Commerce on Business Strategy: A Literature Review Approach","volume":"12","author":"elnaga","year":"2016","journal-title":"Journal of American Science"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.7763\/IJTEF.2013.V4.268"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1017\/bpp.2017.1"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1108\/14720701211267838"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1108\/09590550310503311"}],"event":{"name":"2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","start":{"date-parts":[[2018,12,16]]},"location":"Bangkok","end":{"date-parts":[[2018,12,19]]}},"container-title":["2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/8589962\/8607265\/08607704.pdf?arnumber=8607704","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,1,26]],"date-time":"2022-01-26T00:20:26Z","timestamp":1643156426000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/8607704\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,12]]},"references-count":22,"URL":"https:\/\/doi.org\/10.1109\/ieem.2018.8607704","relation":{},"subject":[],"published":{"date-parts":[[2018,12]]}}}