{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,4,23]],"date-time":"2025-04-23T13:48:12Z","timestamp":1745416092704,"version":"3.28.0"},"reference-count":96,"publisher":"IEEE","license":[{"start":{"date-parts":[[2021,12,13]],"date-time":"2021-12-13T00:00:00Z","timestamp":1639353600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/ieeexplore.ieee.org\/Xplorehelp\/downloads\/license-information\/IEEE.html"},{"start":{"date-parts":[[2021,12,13]],"date-time":"2021-12-13T00:00:00Z","timestamp":1639353600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2021,12,13]],"date-time":"2021-12-13T00:00:00Z","timestamp":1639353600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,12,13]]},"DOI":"10.1109\/ieem50564.2021.9672900","type":"proceedings-article","created":{"date-parts":[[2022,1,19]],"date-time":"2022-01-19T20:36:21Z","timestamp":1642624581000},"page":"1208-1215","source":"Crossref","is-referenced-by-count":2,"title":["A Model to Assess the Impacts of ISO Management Systems Standards"],"prefix":"10.1109","author":[{"given":"M.","family":"Cabecinhas","sequence":"first","affiliation":[]},{"given":"P.","family":"Sampaio","sequence":"additional","affiliation":[]},{"given":"M.","family":"Casadesus","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref73","doi-asserted-by":"publisher","DOI":"10.1108\/09604521311303426"},{"key":"ref72","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2013.822193"},{"key":"ref71","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1040.0272"},{"key":"ref70","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2008.11.010"},{"key":"ref76","first-page":"140","article-title":"Does ISO 9000 certification affect consumer perceptions of the service provider?","volume":"19","author":"caro","year":"2009","journal-title":"Manag Serv Dual An Int J"},{"key":"ref77","doi-asserted-by":"publisher","DOI":"10.1108\/02635571111170767"},{"key":"ref39","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2003.12.009"},{"key":"ref74","doi-asserted-by":"publisher","DOI":"10.1080\/14783360600588042"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1108\/17410401211263863"},{"key":"ref75","doi-asserted-by":"publisher","DOI":"10.1080\/09544120120098564"},{"key":"ref78","doi-asserted-by":"publisher","DOI":"10.1002\/pam.20136"},{"key":"ref79","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2006.883704"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1108\/17542731211270115"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1108\/02656711211224848"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1108\/TQM-04-2014-0037"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-07-2013-0117"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2006.07.029"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1108\/02656710910995073"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-12-2016-0228"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.5172\/ser.18.1.19"},{"key":"ref60","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2018.12.012"},{"key":"ref62","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-02-2014-0021"},{"key":"ref61","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2009.04.002"},{"key":"ref63","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2011.05.010"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1108\/02635579910262526"},{"key":"ref64","doi-asserted-by":"publisher","DOI":"10.1002\/csr.1834"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2007.08.003"},{"key":"ref65","first-page":"1","article-title":"The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation","author":"kusumah","year":"2016","journal-title":"Total Quality Management & Business Excellence"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2015.1094369"},{"key":"ref66","doi-asserted-by":"publisher","DOI":"10.1108\/17410400710757150"},{"key":"ref67","doi-asserted-by":"publisher","DOI":"10.1080\/1478336032000107735"},{"key":"ref68","doi-asserted-by":"publisher","DOI":"10.1080\/09544120120102450"},{"key":"ref69","doi-asserted-by":"publisher","DOI":"10.1111\/poms.12000"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2012.06.010"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1016\/j.lrp.2010.12.003"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2007.02.046"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(02)00252-7"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1080\/00207540600733709"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1108\/09604521011073731"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1002\/bse.2281"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1504\/IJPQM.2010.030738"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1108\/02656711111121807"},{"key":"ref50","doi-asserted-by":"publisher","DOI":"10.1108\/01443570810881811"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1040.0358"},{"key":"ref95","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2014.08.011"},{"key":"ref94","doi-asserted-by":"publisher","DOI":"10.1016\/j.technovation.2009.08.002"},{"key":"ref93","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-09-2017-0174"},{"key":"ref92","doi-asserted-by":"publisher","DOI":"10.1108\/01443571111104764"},{"key":"ref91","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2010.01.001"},{"key":"ref90","doi-asserted-by":"publisher","DOI":"10.1080\/0954412997190"},{"key":"ref96","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2007.02.045"},{"key":"ref59","doi-asserted-by":"publisher","DOI":"10.1080\/1478336042000183389"},{"key":"ref58","doi-asserted-by":"publisher","DOI":"10.1016\/j.jmatprotec.2006.12.034"},{"key":"ref57","doi-asserted-by":"publisher","DOI":"10.1108\/02656711211258517"},{"key":"ref56","doi-asserted-by":"publisher","DOI":"10.1108\/IJOPM-07-2012-0387"},{"key":"ref55","doi-asserted-by":"publisher","DOI":"10.1108\/17410380810847918"},{"key":"ref54","doi-asserted-by":"publisher","DOI":"10.1080\/14783360903553149"},{"key":"ref53","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-11-2013-0186"},{"key":"ref52","doi-asserted-by":"publisher","DOI":"10.1080\/09544120220149278"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2005.01.004"},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2014.965353"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2004.830864"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-01-2014-0013"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1108\/01443571111104764"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1108\/02635570610712609"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1108\/01443571111098753"},{"key":"ref82","doi-asserted-by":"publisher","DOI":"10.1002\/csr.1498"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1108\/02656711111172522"},{"key":"ref81","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2011.01.012"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1016\/j.iedeen.2017.02.002"},{"key":"ref84","doi-asserted-by":"publisher","DOI":"10.1108\/02656711011035138"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1108\/TQM-05-2014-0042"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2010.532330"},{"key":"ref83","doi-asserted-by":"publisher","DOI":"10.1080\/09640568.2015.1031882"},{"key":"ref80","doi-asserted-by":"publisher","DOI":"10.1002\/bse.587"},{"key":"ref89","doi-asserted-by":"publisher","DOI":"10.1080\/1478336032000149072"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2013.2285344"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2017.12.001"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1080\/00207540701871069"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1108\/02635571111170776"},{"key":"ref85","doi-asserted-by":"publisher","DOI":"10.1108\/01437720710747983"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2012.12.034"},{"key":"ref49","doi-asserted-by":"publisher","DOI":"10.1108\/01409171211272697"},{"key":"ref86","doi-asserted-by":"publisher","DOI":"10.1108\/01443570710720630"},{"key":"ref7","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1111\/j.1540-627X.2005.00139.x","article-title":"The implementation and impact of ISO 9000 among small manufacturing enterprises","volume":"43","author":"briscoe","year":"2005","journal-title":"J Small Bus Manag"},{"key":"ref87","doi-asserted-by":"publisher","DOI":"10.1108\/MSQ-06-2012-0060"},{"key":"ref88","doi-asserted-by":"publisher","DOI":"10.1080\/00207540600793299"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1002\/bse.629"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1080\/0954412997974"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.1108\/02656710310493643"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1007\/s10551-012-1604-z"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.3390\/su11215886"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.1108\/17410380610639524"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1108\/ECAM-02-2015-0026"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1016\/j.jebo.2004.09.012"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-10-2017-0204"}],"event":{"name":"2021 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","start":{"date-parts":[[2021,12,13]]},"location":"Singapore, Singapore","end":{"date-parts":[[2021,12,16]]}},"container-title":["2021 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/9672597\/9672598\/09672900.pdf?arnumber=9672900","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,5,10]],"date-time":"2022-05-10T16:57:29Z","timestamp":1652201849000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9672900\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,12,13]]},"references-count":96,"URL":"https:\/\/doi.org\/10.1109\/ieem50564.2021.9672900","relation":{},"subject":[],"published":{"date-parts":[[2021,12,13]]}}}