{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T01:41:54Z","timestamp":1740102114376,"version":"3.37.3"},"reference-count":19,"publisher":"IEEE","license":[{"start":{"date-parts":[[2023,7,9]],"date-time":"2023-07-09T00:00:00Z","timestamp":1688860800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2023,7,9]],"date-time":"2023-07-09T00:00:00Z","timestamp":1688860800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"funder":[{"DOI":"10.13039\/501100000780","name":"European Union","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100000780","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2023,7,9]]},"DOI":"10.1109\/iscc58397.2023.10218226","type":"proceedings-article","created":{"date-parts":[[2023,8,28]],"date-time":"2023-08-28T17:46:48Z","timestamp":1693244808000},"page":"367-372","source":"Crossref","is-referenced-by-count":0,"title":["An E-Commerce Conversational Virtual Assistant in Service of Mild Cognitive Impairment Patients"],"prefix":"10.1109","author":[{"given":"Ioannis-Aris","family":"Kostis","sequence":"first","affiliation":[]},{"given":"Dimitris","family":"Sarafis","sequence":"additional","affiliation":[{"name":"My Company Projects O.E.,Thessaloniki,Greece"}]},{"given":"Konstantinos","family":"Karamitsios","sequence":"additional","affiliation":[{"name":"My Company Projects O.E.,Thessaloniki,Greece"}]},{"given":"Magda","family":"Tsolaki","sequence":"additional","affiliation":[{"name":"Medical School, Aristotle University of Thessaloniki,First Department of Neurology,Thessaloniki,Greece"}]},{"given":"Anthoula","family":"Tsolaki","sequence":"additional","affiliation":[{"name":"Medical School, Aristotle University of Thessaloniki,First Department of Neurology,Thessaloniki,Greece"}]}],"member":"263","reference":[{"key":"ref13","first-page":"108","article-title":"Lingke: a fine-grained multi-turn chatbot for customer service","author":"zhu","year":"2018","journal-title":"Proceedings of the 27th International Conference on Computational Linguistics System Demonstrations"},{"key":"ref12","first-page":"641","article-title":"Smart chatbot system for e-commerce assitance based on aim1","author":"nursetyo","year":"0","journal-title":"2018 International Seminar on Research of Information Technology and Intelligent Systems (ISRITI)"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1145\/3340531.3412330"},{"journal-title":"Sequence to sequence learning with neural networks","year":"2014","author":"sutskever","key":"ref14"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.04.043"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1177\/0706743719828977"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/s43039-021-00029-6"},{"key":"ref1","first-page":"255","article-title":"Introduction to ai chatbots","volume":"9","author":"gupta","year":"2020","journal-title":"International Journal of Engineering Research and Technology"},{"journal-title":"spaCy 2 Natural language understanding with Bloom embeddings convolutional neural networks and incremental parsing","year":"2017","author":"honnibal","key":"ref17"},{"journal-title":"BERT Pre-training of deep bidirectional transformers for language understanding","year":"2018","author":"devlin","key":"ref16"},{"key":"ref19","first-page":"125","article-title":"A neural nlp toolkit for greek","author":"prokopidis","year":"0","journal-title":"Hellenic Conference on Artificial Intelligence"},{"key":"ref18","first-page":"1","author":"hamada","year":"2020","journal-title":"Intent classification for a management conversational assistant"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/IEIT56384.2022.9967865"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.2196\/17158"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1080\/17434440.2021.2013200"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.04.030"},{"key":"ref3","article-title":"Chatbots-an interactive technology for personalized communication, transactions and services","volume":"15","author":"zumstein","year":"2017","journal-title":"IADIS International Journal on WWW\/Internet"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-020-00414-7"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342784"}],"event":{"name":"2023 IEEE Symposium on Computers and Communications (ISCC)","start":{"date-parts":[[2023,7,9]]},"location":"Gammarth, Tunisia","end":{"date-parts":[[2023,7,12]]}},"container-title":["2023 IEEE Symposium on Computers and Communications (ISCC)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/10217219\/10217829\/10218226.pdf?arnumber=10218226","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,9,25]],"date-time":"2023-09-25T17:50:15Z","timestamp":1695664215000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/10218226\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,7,9]]},"references-count":19,"URL":"https:\/\/doi.org\/10.1109\/iscc58397.2023.10218226","relation":{},"subject":[],"published":{"date-parts":[[2023,7,9]]}}}