{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,6]],"date-time":"2024-09-06T09:25:27Z","timestamp":1725614727690},"reference-count":5,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2008]]},"DOI":"10.1109\/noms.2008.4575262","type":"proceedings-article","created":{"date-parts":[[2008,9,16]],"date-time":"2008-09-16T19:17:28Z","timestamp":1221592648000},"page":"979-982","source":"Crossref","is-referenced-by-count":9,"title":["Information integration techniques to automate incident management"],"prefix":"10.1109","author":[{"given":"Rajeev","family":"Gupta","sequence":"first","affiliation":[]},{"given":"K. Hima","family":"Prasad","sequence":"additional","affiliation":[]},{"given":"Mukesh","family":"Mohania","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"year":"0","key":"3"},{"journal-title":"Reducing IT support costs through autamated electronic end-user support","year":"0","key":"2"},{"journal-title":"Full featured text search engine","year":"0","key":"1"},{"journal-title":"Mining the Web Discovering Knowledge from Hypertext Data","year":"2002","author":"chakrabarti","key":"5"},{"journal-title":"What do you need from a configuration management database (CMDB)","year":"0","key":"4"}],"event":{"name":"NOMS 2008 - 2008 IEEE Network Operations and Management Symposium","start":{"date-parts":[[2008,4,7]]},"location":"Salvador, Bahia, Brazil","end":{"date-parts":[[2008,4,11]]}},"container-title":["NOMS 2008 - 2008 IEEE Network Operations and Management Symposium"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/4567164\/4575087\/04575262.pdf?arnumber=4575262","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,3,16]],"date-time":"2017-03-16T19:19:32Z","timestamp":1489691972000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/4575262\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2008]]},"references-count":5,"URL":"https:\/\/doi.org\/10.1109\/noms.2008.4575262","relation":{},"subject":[],"published":{"date-parts":[[2008]]}}}