{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,7]],"date-time":"2024-09-07T01:54:13Z","timestamp":1725674053208},"reference-count":22,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,5]]},"DOI":"10.1109\/noms.2014.6838266","type":"proceedings-article","created":{"date-parts":[[2014,7,28]],"date-time":"2014-07-28T15:03:46Z","timestamp":1406559826000},"page":"1-8","source":"Crossref","is-referenced-by-count":5,"title":["A framework for predicting service delivery efforts using IT infrastructure-to-incident correlation"],"prefix":"10.1109","author":[{"given":"Joel W.","family":"Branch","sequence":"first","affiliation":[]},{"given":"Yixin","family":"Diao","sequence":"additional","affiliation":[]},{"given":"Larisa","family":"Shwartz","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"19","first-page":"134","article-title":"Recommending resolutions for problems identified by monitoring","author":"tang","year":"2013","journal-title":"Proc 10th IFIP\/IEEE IM"},{"key":"22","doi-asserted-by":"publisher","DOI":"10.1109\/MASCOT.2002.1167057"},{"key":"17","doi-asserted-by":"publisher","DOI":"10.1109\/72.870050"},{"key":"18","first-page":"34","article-title":"Optimizing system monitoring configurations for non-actionable alerts","author":"tang","year":"2012","journal-title":"Proc IFIP NOMS"},{"key":"15","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/1130.003.0016","article-title":"Fast training of support vector machines using sequential minimal optimization","author":"platt","year":"1998","journal-title":"Advances in Kernel Methods - Support Vector Learning"},{"key":"16","doi-asserted-by":"publisher","DOI":"10.1109\/WSC.2008.4736410"},{"key":"13","doi-asserted-by":"publisher","DOI":"10.1016\/j.peva.2004.12.001"},{"key":"14","doi-asserted-by":"publisher","DOI":"10.1109\/ICSM.2002.1167756"},{"key":"11","doi-asserted-by":"publisher","DOI":"10.1145\/1656274.1656278"},{"journal-title":"Queueing Systems Volume II Computer Applications","year":"1976","author":"kleinrock","key":"12"},{"key":"21","first-page":"117","article-title":"Predicting response times for the Spotify backend","author":"yanggratoke","year":"2012","journal-title":"Proceedings of CNSM"},{"key":"3","doi-asserted-by":"publisher","DOI":"10.1109\/CNSM.2013.6727810"},{"key":"20","doi-asserted-by":"publisher","DOI":"10.1109\/SRDS.2012.61"},{"key":"2","doi-asserted-by":"publisher","DOI":"10.1007\/978-0-387-45528-0"},{"key":"1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1070.0774"},{"key":"10","first-page":"265","article-title":"Towards solid IT change management: Auomated detection of conflicting IT change plans","author":"hagen","year":"2011","journal-title":"Proc 10th IFIP\/IEEE IM"},{"key":"7","doi-asserted-by":"publisher","DOI":"10.1109\/CLOUD.2009.80"},{"key":"6","doi-asserted-by":"publisher","DOI":"10.1109\/INM.2011.5990698"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511801389"},{"journal-title":"Fundamentals of Queuing Networks Performance Asymptotics and Optimization","year":"2010","author":"chen","key":"4"},{"key":"9","doi-asserted-by":"publisher","DOI":"10.1109\/WSC.2010.5679022"},{"key":"8","article-title":"Staffing optimization in complex service delivery systems","author":"diao","year":"2011","journal-title":"Proc of IFIP\/IEEE CNSM"}],"event":{"name":"NOMS 2014 - 2014 IEEE\/IFIP Network Operations and Management Symposium","start":{"date-parts":[[2014,5,5]]},"location":"Krakow, Poland","end":{"date-parts":[[2014,5,9]]}},"container-title":["2014 IEEE Network Operations and Management Symposium (NOMS)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6828592\/6838210\/06838266.pdf?arnumber=6838266","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,7,15]],"date-time":"2023-07-15T10:56:56Z","timestamp":1689418616000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/6838266\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,5]]},"references-count":22,"URL":"https:\/\/doi.org\/10.1109\/noms.2014.6838266","relation":{},"subject":[],"published":{"date-parts":[[2014,5]]}}}