{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,25]],"date-time":"2026-03-25T11:48:54Z","timestamp":1774439334092,"version":"3.50.1"},"reference-count":41,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017,3]]},"DOI":"10.1109\/percomw.2017.7917585","type":"proceedings-article","created":{"date-parts":[[2017,5,4]],"date-time":"2017-05-04T20:32:54Z","timestamp":1493929974000},"page":"339-344","source":"Crossref","is-referenced-by-count":61,"title":["A service Robot Acceptance Model: User acceptance of humanoid robots during service encounters"],"prefix":"10.1109","author":[{"given":"Ruth Maria","family":"Stock","sequence":"first","affiliation":[]},{"given":"Moritz","family":"Merkle","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref39","article-title":"Humanoid Robot NAO as HRI Mediator to Teach Emotions Using Game-Centered Approach for Children with Autism","author":"shamsuddin","year":"2013","journal-title":"HRI 2013 Workshop on Applications for Emotional Robots"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1016\/j.proeng.2012.07.334"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1109\/CogInfoCom.2012.6421935"},{"key":"ref32","first-page":"973","article-title":"Robot Mood is Contagious: Effects of Robot Body Language in the Imitation Game","author":"xu","year":"2014","journal-title":"Proceedings of the 2014 International Conference on Autonomous Agents and Multi-agent Systems"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-24769-9_26"},{"key":"ref30","doi-asserted-by":"crossref","first-page":"400","DOI":"10.1007\/s11747-013-0355-4","article-title":"As They Sow, so Shall They Reap: Customers' Influence on Customer Satisfaction at the Customer Interface","volume":"42","author":"ruth\/bednarek","year":"2014","journal-title":"Journal of the Academy of Marketing Science (JAMS)"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2014.11.038"},{"key":"ref36","first-page":"35","article-title":"Integration of the Humanoid Robot Nao Inside a Smart Home: A Case Study","author":"louloudi","year":"2010","journal-title":"Proceedings of the Swedish AI Society Workshop (SAIS) Linköping Electronic Conference Proceedings"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1109\/CogInfoCom.2012.6421937"},{"key":"ref34","article-title":"Towards a Storytelling Humanoid Robot","author":"gelin","year":"2010","journal-title":"Proc of AAAI Fall Symposium Dialog with Robots"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2012.2228851"},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.2307\/3094912"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.2307\/1251180"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.2307\/1251180"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.2307\/1251180"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.2307\/1251180"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.2307\/1251180"},{"key":"ref18","doi-asserted-by":"crossref","first-page":"366","DOI":"10.2307\/4131440","article-title":"The seller's side of the story: Acquisition as courtship and governance as syndicate in entrepreneurial firms","volume":"49","author":"graebner","year":"2004","journal-title":"Administrative Science Quarterly"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.2307\/2393737"},{"key":"ref28","doi-asserted-by":"crossref","first-page":"267","DOI":"10.2753\/MIS0742-1222250110","article-title":"How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations","volume":"25","author":"galletta kirsch","year":"2008","journal-title":"Journal of Management Information Systems"},{"key":"ref4","year":"2016","journal-title":"Nestlé to Use Humanoid Robot to Sell Nescafé in Japan"},{"key":"ref27","first-page":"133","article-title":"Never Forget Where You're Coming from: The Role of Existing Products in Adoptions of Substituting Technologies","volume":"31 s1","author":"jin","year":"2014","journal-title":"Journal of Product Innovation Management"},{"key":"ref3","author":"jeffrey","year":"2016","journal-title":"Meet Wally The Room Service Robot of the Residence Inn Marriott at LAX"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2012.2228851"},{"key":"ref29","first-page":"54","article-title":"The effects of supplier fairness on vulnerable resellers","author":"nirmalya","year":"1995","journal-title":"Journal of Marketing Research"},{"key":"ref5","author":"rajesh","year":"2015","journal-title":"Inside Japan's First Robot-Staffed Hotel"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCC.2004.826268"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2012.2228851"},{"key":"ref2","first-page":"1290","article-title":"Service Robot Anthropomorphism and Interface Design for Emotion in Human-Robot Interaction","volume":"43","author":"han","year":"2013","journal-title":"Emotional Expression Generation Based on Mood Transition and Personality Model IEEE Transactions on Cybernetics"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2012.2228851"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1016\/j.robot.2009.09.015"},{"key":"ref20","author":"kvale","year":"1996","journal-title":"Interviews An Introduction to Qualitative Research Interviewing"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.2307\/1251180"},{"key":"ref21","volume":"39","author":"booms","year":"1981","journal-title":"The mystique of supersalesmanship ” Harvard Business Review"},{"key":"ref24","first-page":"319","volume":"13","author":"fishbein","year":"1975","journal-title":"Belief Attitude Intention and Behavior An Introduction to Theory and Research"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.70.3.58"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"ref25","doi-asserted-by":"crossref","first-page":"267","DOI":"10.2753\/MIS0742-1222250110","article-title":"How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations","volume":"25","author":"galletta","year":"2008","journal-title":"Journal of Management Information Systems"}],"event":{"name":"2017 IEEE International Conference on Pervasive Computing and Communications: Workshops (PerCom Workshops)","location":"Kona, HI","start":{"date-parts":[[2017,3,13]]},"end":{"date-parts":[[2017,3,17]]}},"container-title":["2017 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/7911894\/7917470\/07917585.pdf?arnumber=7917585","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,7,28]],"date-time":"2022-07-28T06:56:35Z","timestamp":1658991395000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/7917585\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,3]]},"references-count":41,"URL":"https:\/\/doi.org\/10.1109\/percomw.2017.7917585","relation":{},"subject":[],"published":{"date-parts":[[2017,3]]}}}