{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,6]],"date-time":"2024-09-06T06:05:44Z","timestamp":1725602744152},"reference-count":11,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,12]]},"DOI":"10.1109\/slt.2010.5700823","type":"proceedings-article","created":{"date-parts":[[2011,1,24]],"date-time":"2011-01-24T16:09:10Z","timestamp":1295885350000},"page":"61-66","source":"Crossref","is-referenced-by-count":3,"title":["Improving hmm-based extractive summarization for multi-domain contact center dialogues"],"prefix":"10.1109","author":[{"given":"Ryuichiro","family":"Higashinaka","sequence":"first","affiliation":[]},{"given":"Yasuhiro","family":"Minami","sequence":"additional","affiliation":[]},{"given":"Hitoshi","family":"Nishikawa","sequence":"additional","affiliation":[]},{"given":"Kohji","family":"Dohsaka","sequence":"additional","affiliation":[]},{"given":"Toyomi","family":"Meguro","sequence":"additional","affiliation":[]},{"given":"Satoshi","family":"Kobashikawa","sequence":"additional","affiliation":[]},{"given":"Hirokazu","family":"Masataki","sequence":"additional","affiliation":[]},{"given":"Osamu","family":"Yoshioka","sequence":"additional","affiliation":[]},{"given":"Satoshi","family":"Takahashi","sequence":"additional","affiliation":[]},{"given":"Genichiro","family":"Kikui","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref4","first-page":"400","article-title":"Learning to model domain-specific utterance sequences for extractive summarization of contact center dialogues","author":"higashinaka","year":"2010","journal-title":"Proc COLING"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1145\/1458082.1458103"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4615-3650-5"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.3115\/1611638.1611640"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1109\/MASSP.1986.1165342"},{"key":"ref11","first-page":"1776","article-title":"Multi-document summarization by maximizing informative content-words","author":"yih","year":"2007","journal-title":"Proc IICAI"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.3115\/1708376.1708393"},{"key":"ref7","first-page":"113","article-title":"Catching the drift: Probabilistic content models, with applications to generation and summarization","author":"barzilay","year":"2004","journal-title":"Proc HLT-NAACL"},{"key":"ref2","first-page":"1391","article-title":"Business intelligence from voice of customer","author":"venkata","year":"2009","journal-title":"Proc ICDE"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1006\/dspr.1999.0361"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/CEC-EEE.2007.3"}],"event":{"name":"2010 IEEE Spoken Language Technology Workshop (SLT 2010)","start":{"date-parts":[[2010,12,12]]},"location":"Berkeley, CA, USA","end":{"date-parts":[[2010,12,15]]}},"container-title":["2010 IEEE Spoken Language Technology Workshop"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/5687565\/5700812\/05700823.pdf?arnumber=5700823","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,3,21]],"date-time":"2017-03-21T05:10:51Z","timestamp":1490073051000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/5700823\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,12]]},"references-count":11,"URL":"https:\/\/doi.org\/10.1109\/slt.2010.5700823","relation":{},"subject":[],"published":{"date-parts":[[2010,12]]}}}