{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,22]],"date-time":"2026-04-22T02:32:51Z","timestamp":1776825171097,"version":"3.51.2"},"reference-count":19,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,6]]},"DOI":"10.1109\/snpd.2014.6888729","type":"proceedings-article","created":{"date-parts":[[2014,9,3]],"date-time":"2014-09-03T18:39:23Z","timestamp":1409769563000},"page":"1-6","source":"Crossref","is-referenced-by-count":8,"title":["Pitfalls of analyzing a cross-company dataset of software maintenance and support"],"prefix":"10.1109","author":[{"given":"Masateru","family":"Tsunoda","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kenichi","family":"Ono","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"19","author":"winer","year":"1991","journal-title":"Statistical Principles in Experimental Design"},{"key":"17","first-page":"3","article-title":"Analysis of software maintenance efficiency focused on process standardization","author":"tsunoda","year":"2011","journal-title":"Proc of International Workshop on Empirical Software Engineering in Practice (IWESEP)"},{"key":"18","first-page":"571","article-title":"An empirical analysis of information technology operations cost","author":"tsunoda","year":"2010","journal-title":"Proceedings of the International Workshop on Software Measurement (IWSM)"},{"key":"15","doi-asserted-by":"publisher","DOI":"10.1080\/10580530902797540"},{"key":"16","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2011.09.009"},{"key":"13","doi-asserted-by":"publisher","DOI":"10.1109\/32.544349"},{"key":"14","doi-asserted-by":"publisher","DOI":"10.1007\/s10664-007-9045-5"},{"key":"11","doi-asserted-by":"publisher","DOI":"10.1109\/52.951491"},{"key":"12","doi-asserted-by":"publisher","DOI":"10.1007\/s10664-011-9192-6"},{"key":"3","author":"bon","year":"2005","journal-title":"Foundations of IT Service Management Based on ITIL"},{"key":"2","doi-asserted-by":"publisher","DOI":"10.1109\/32.553636"},{"key":"1","doi-asserted-by":"publisher","DOI":"10.1002\/smr.269"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.1145\/1159733.1159747"},{"key":"7","year":"2010","journal-title":"International Software Benchmarking Standards Group (ISBSG)"},{"key":"6","year":"2007","journal-title":"International Software Benchmarking Standards Group (ISBSG) ISBSG Estimating"},{"key":"5","year":"0"},{"key":"4","year":"0","journal-title":"Software Metric Survey 2008 Japan Users Association of Information Systems"},{"key":"9","doi-asserted-by":"publisher","DOI":"10.1109\/32.403791"},{"key":"8","year":"2006","journal-title":"Software Engineering-Software Life Cycle Processes-Maintenance International Organization for Standardization"}],"event":{"name":"2014 15th IEEE\/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel\/Distributed Computing (SNPD)","location":"Las Vegas, NV, USA","start":{"date-parts":[[2014,6,30]]},"end":{"date-parts":[[2014,7,2]]}},"container-title":["15th IEEE\/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel\/Distributed Computing (SNPD)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6877792\/6888665\/06888729.pdf?arnumber=6888729","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,3,23]],"date-time":"2017-03-23T16:58:49Z","timestamp":1490288329000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/6888729\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,6]]},"references-count":19,"URL":"https:\/\/doi.org\/10.1109\/snpd.2014.6888729","relation":{},"subject":[],"published":{"date-parts":[[2014,6]]}}}