{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,3]],"date-time":"2026-04-03T15:02:09Z","timestamp":1775228529121,"version":"3.50.1"},"reference-count":35,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","issue":"6","license":[{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/ieeexplore.ieee.org\/Xplorehelp\/downloads\/license-information\/IEEE.html"},{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Trans. Comput. Soc. Syst."],"published-print":{"date-parts":[[2022,12]]},"DOI":"10.1109\/tcss.2022.3200890","type":"journal-article","created":{"date-parts":[[2022,9,2]],"date-time":"2022-09-02T19:46:37Z","timestamp":1662147997000},"page":"1777-1784","source":"Crossref","is-referenced-by-count":37,"title":["Unscrambling Customer Recommendations: A Novel LSTM Ensemble Approach in Airline Recommendation Prediction Using Online Reviews"],"prefix":"10.1109","volume":"9","author":[{"given":"Praphula Kumar","family":"Jain","sequence":"first","affiliation":[{"name":"Department of Computer Science and Engineering, Indian Institute of Technology (Indian School of Mines) Dhanbad, Dhanbad, Jharkhand, India"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9851-4103","authenticated-orcid":false,"given":"Gautam","family":"Srivastava","sequence":"additional","affiliation":[{"name":"Department of Mathematics and Computer Science, Brandon University, Brandon, MB, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8768-9709","authenticated-orcid":false,"given":"Jerry Chun-Wei","family":"Lin","sequence":"additional","affiliation":[{"name":"Department of Computer Science, Electrical Engineering and Mathematical Sciences, Western Norway University of Applied Sciences, Bergen, Norway"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rajendra","family":"Pamula","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, Indian Institute of Technology (Indian School of Mines) Dhanbad, Dhanbad, Jharkhand, India"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2019.02.008"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1177\/0047287512475217"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00305"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1177\/1356766712449365"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1111\/j.2517-6161.1958.tb00292.x"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1093\/biomet\/85.2.363"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1007\/978-981-16-2594-7_58"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2021.06.038"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.2174\/2210327911666210121161142"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2021.102805"},{"key":"ref14","first-page":"1410","article-title":"A systematic review of predicting elections based on social media data: Research challenges and future directions","volume":"9","author":"fayaz","year":"2021","journal-title":"International Journal of Applied Science and Engineering Research"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2022.165"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1016\/j.jairtraman.2017.01.006"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-07-2014-0225"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-09-2017-0572"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1080\/15332969.1993.9985091"},{"key":"ref28","first-page":"1","article-title":"A multi-label ensemble predicting model to service recommendation from social media contents","volume":"78","author":"jain","year":"2021","journal-title":"J Supercomput"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1109\/TCSS.2019.2956957"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.resource.012809.103957"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.04.014"},{"key":"ref6","article-title":"Reinforcement-learning-based competitive opinion maximization approach in signed social networks","author":"he","year":"2021","journal-title":"IEEE Transactions on Computational Social Systems"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.43.3.345"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-013-9108-1"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.2307\/20721420"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00386"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/s12652-021-03436-x"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1016\/j.cosrev.2021.100413"},{"key":"ref1","first-page":"133","article-title":"The one number you need to grow","volume":"82","author":"reichheld","year":"2004","journal-title":"Harvard Bus Rev"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.3390\/su11154066"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2018.01.002"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1016\/j.jairtraman.2019.04.001"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1007\/s11042-022-11972-7"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1016\/j.compeleceng.2021.107397"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijresmar.2015.02.004"},{"key":"ref25","first-page":"45","article-title":"Advocacy drives growth","author":"marsden","year":"2005","journal-title":"Brand Strategy"}],"container-title":["IEEE Transactions on Computational Social Systems"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6570650\/9966856\/09875228.pdf?arnumber=9875228","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,12,19]],"date-time":"2022-12-19T19:37:04Z","timestamp":1671478624000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9875228\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12]]},"references-count":35,"journal-issue":{"issue":"6"},"URL":"https:\/\/doi.org\/10.1109\/tcss.2022.3200890","relation":{},"ISSN":["2329-924X","2373-7476"],"issn-type":[{"value":"2329-924X","type":"electronic"},{"value":"2373-7476","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,12]]}}}