{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,3]],"date-time":"2026-10-03T17:15:23Z","timestamp":1791047723080,"version":"4.1.0"},"reference-count":39,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","issue":"1","license":[{"start":{"date-parts":[[2026,2,1]],"date-time":"2026-02-01T00:00:00Z","timestamp":1769904000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/ieeexplore.ieee.org\/Xplorehelp\/downloads\/license-information\/IEEE.html"},{"start":{"date-parts":[[2026,2,1]],"date-time":"2026-02-01T00:00:00Z","timestamp":1769904000000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2026,2,1]],"date-time":"2026-02-01T00:00:00Z","timestamp":1769904000000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"funder":[{"name":"National Natural Science Foundation of China Youth Program","award":["72201173"],"award-info":[{"award-number":["72201173"]}]},{"name":"Shanghai Educational Science Research Project","award":["C2023292"],"award-info":[{"award-number":["C2023292"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Trans. Comput. Soc. Syst."],"published-print":{"date-parts":[[2026,2]]},"DOI":"10.1109\/tcss.2025.3627971","type":"journal-article","created":{"date-parts":[[2025,12,19]],"date-time":"2025-12-19T19:00:39Z","timestamp":1766170839000},"page":"1100-1109","source":"Crossref","is-referenced-by-count":2,"title":["Prioritizing App User Reviews Based on Multidimensional Factors: An Integrated BERTopic\u2013SnowNLP Framework for Supporting Developer Decisions"],"prefix":"10.1109","volume":"13","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9741-6998","authenticated-orcid":false,"given":"Jinghua","family":"Zhao","sequence":"first","affiliation":[{"name":"School of Management, University of Shanghai for Science and Technology, Shanghai, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-7081-485X","authenticated-orcid":false,"given":"Zhu","family":"Zhang","sequence":"additional","affiliation":[{"name":"School of Management, University of Shanghai for Science and Technology, Shanghai, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8548-5016","authenticated-orcid":false,"given":"Juan","family":"Feng","sequence":"additional","affiliation":[{"name":"School of Management, Zhejiang University of Finance and Economics, Hangzhou, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-8718-6030","authenticated-orcid":false,"given":"Ao","family":"Li","sequence":"additional","affiliation":[{"name":"School of Management, University of Shanghai for Science and Technology, Shanghai, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/TSE.2016.2630689"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2015.6"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2015.12.010"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1100.0323"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1177\/0022243718820588"},{"issue":"3","key":"ref6","first-page":"554","article-title":"Mining the participatory role of massive user reviews in the update design of APP software","volume":"41","author":"Qian","year":"2021","journal-title":"Syst. Eng. Theory Pract."},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.3724\/sp.j.1089.2024.19874"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1080\/09544828.2023.2233058"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1016\/j.csl.2024.101743"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1109\/REW.2017.76"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1109\/RE.2014.6912257"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1109\/ESEM.2015.7321214"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1109\/RE.2018.00026"},{"issue":"10","key":"ref14","first-page":"3168","article-title":"Mining of user\u2019s reviews reflecting usage feedback for APP software","volume":"30","author":"Hu","year":"2019","journal-title":"J. Softw."},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.7717\/peerj-cs.874"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1145\/2884781.2884818"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1080\/23335777.2019.1680577"},{"issue":"4","key":"ref18","first-page":"41","article-title":"Construction of mobile library app user emotional experience evaluation system based on review topic mining","volume":"2023","author":"Shen","year":"2023","journal-title":"Res. Library Sci."},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1007\/s10489-023-05206-y"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2021.1036"},{"issue":"4","key":"ref21","first-page":"60","article-title":"Software pricing strategy under online rating and network effect","volume":"26","author":"Liu","year":"2013","journal-title":"J. J. Manage. Sci."},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.3390\/info12050177"},{"issue":"11","key":"ref23","first-page":"2184","article-title":"An automatic analysis of user reviews method for APP evolution and maintenance","volume":"43","author":"Xiao","year":"2020","journal-title":"Chin. J. Comput."},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2021.106798"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2024.3472692"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v29i1.9197"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1109\/JSAC.2013.130609"},{"key":"ref28","article-title":"BERTopic: Neural topic modeling with a class-based TF-IDF procedure","author":"Grootendorst","year":"2022"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.21105\/joss.00861"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.21105\/joss.00205"},{"key":"ref31","first-page":"1","article-title":"Sentiment analysis of movie review data based on deep thematic autoencoder model","volume":"11","author":"Sun","year":"2024","journal-title":"Inf. Sci."},{"issue":"9","key":"ref32","first-page":"95","article-title":"Identification and analysis of product improvement needs considering online review user attention: Based on KANO-IPA model","volume":"43","author":"Zhai","year":"2023","journal-title":"Sci. Technol. Manag. Res."},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1007\/s00158-003-0368-6"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-54157-0_5"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1007\/s10664-013-9249-9"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1162\/tacl_a_00325"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1016\/j.knosys.2024.111431"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1109\/TSE.2017.2759112"},{"key":"ref39","doi-asserted-by":"publisher","DOI":"10.1145\/2568225.2568263"}],"container-title":["IEEE Transactions on Computational Social Systems"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx8\/6570650\/11395558\/11305208.pdf?arnumber=11305208","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,2,14]],"date-time":"2026-02-14T05:43:28Z","timestamp":1771047808000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/11305208\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,2]]},"references-count":39,"journal-issue":{"issue":"1"},"URL":"https:\/\/doi.org\/10.1109\/tcss.2025.3627971","relation":{},"ISSN":["2329-924X","2373-7476"],"issn-type":[{"value":"2329-924X","type":"electronic"},{"value":"2373-7476","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,2]]}}}