{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T14:56:40Z","timestamp":1777733800420,"version":"3.51.4"},"reference-count":76,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","issue":"6","license":[{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/ieeexplore.ieee.org\/Xplorehelp\/downloads\/license-information\/IEEE.html"},{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Trans. Eng. Manage."],"published-print":{"date-parts":[[2022,12]]},"DOI":"10.1109\/tem.2020.3018912","type":"journal-article","created":{"date-parts":[[2020,9,16]],"date-time":"2020-09-16T20:45:14Z","timestamp":1600289114000},"page":"2857-2870","source":"Crossref","is-referenced-by-count":20,"title":["Facility Selection Model for BOPS Service for an Omnichannel Retail Chain"],"prefix":"10.1109","volume":"69","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0503-8142","authenticated-orcid":false,"given":"Akansha","family":"Jain","sequence":"first","affiliation":[{"name":"Department of Operational Research, Faculty of Mathematical Sciences, University of Delhi, New Delhi, India"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0838-653X","authenticated-orcid":false,"given":"Jyoti Dhingra","family":"Darbari","sequence":"additional","affiliation":[{"name":"Department of Mathematics, Lady Shri Ram College for Women, University of Delhi, New Delhi, India"}]},{"given":"Arshia","family":"Kaul","sequence":"additional","affiliation":[{"name":"Anil Surendra Modi School of Commerce, NMIMS University, Mumbai, India"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7473-4643","authenticated-orcid":false,"given":"Usha","family":"Ramanathan","sequence":"additional","affiliation":[{"name":"Department of Management, Nottingham Business School, Nottingham Trent University, Nottingham, U.K."}]},{"given":"P. C.","family":"Jha","sequence":"additional","affiliation":[{"name":"Department of Operational Research, Faculty of Mathematical Sciences, University of Delhi, New Delhi, India"}]}],"member":"263","reference":[{"key":"ref73","first-page":"131","article-title":"The new method of multicriteria complex proportional assessment of projects","volume":"1","author":"zavadskas","year":"1994","journal-title":"Technol Econ Develop Economy"},{"key":"ref72","doi-asserted-by":"publisher","DOI":"10.3846\/1392-3730.2008.14.3"},{"key":"ref71","author":"saaty","year":"1980","journal-title":"The Analytical Hierarchy Process"},{"key":"ref70","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2019.2958785"},{"key":"ref76","year":"0"},{"key":"ref39","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.11.064"},{"key":"ref74","doi-asserted-by":"crossref","first-page":"288","DOI":"10.1016\/S0167-6911(82)80025-X","article-title":"Control problems of grey systems","volume":"1","author":"deng","year":"1982","journal-title":"Syst Control Lett"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1109\/SOLI.2017.8120963"},{"key":"ref75","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2013.05.015"},{"key":"ref33","first-page":"1","article-title":"Competing in the age of omnichannel retailing","volume":"54","author":"brynjolfsson","year":"2013","journal-title":"Mit Sloan Manag Rev"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415180402"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2015.08.001"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1108\/IJRDM-04-2017-0062"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1108\/IJRDM-09-2015-0140"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-98273-1_2"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2013.05.002"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.2501\/JAR-54-4-377-380"},{"key":"ref60","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(99)00005-3"},{"key":"ref62","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2003.09.008"},{"key":"ref61","doi-asserted-by":"publisher","DOI":"10.1142\/9789814704830_0003"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1016\/j.sbspro.2013.10.507"},{"key":"ref63","doi-asserted-by":"publisher","DOI":"10.1111\/j.1475-3995.2004.00436.x"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1287\/msom.2018.0759"},{"key":"ref64","doi-asserted-by":"publisher","DOI":"10.1016\/j.apgeog.2011.07.006"},{"key":"ref65","doi-asserted-by":"publisher","DOI":"10.1111\/2041-210X.12860"},{"key":"ref29","author":"tzeng","year":"2013","journal-title":"Fuzzy Multiple Objective Decision Making"},{"key":"ref66","author":"babbie","year":"2014","journal-title":"The Basics of Social Research"},{"key":"ref67","doi-asserted-by":"publisher","DOI":"10.1016\/j.resconrec.2015.05.021"},{"key":"ref68","doi-asserted-by":"publisher","DOI":"10.1108\/14635770610709031"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2017.2666265"},{"key":"ref69","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-50244-6_4"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2015.2406913"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2014.1951"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1016\/j.tre.2018.12.012"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2018.1485085"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1016\/j.cor.2011.06.011"},{"key":"ref23","article-title":"Omni-channel 2013: The long road to adoption","author":"rosenblum","year":"2013"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2017.2691466"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2019.01.037"},{"key":"ref50","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-88309-8_14"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.2307\/2346830"},{"key":"ref59","doi-asserted-by":"publisher","DOI":"10.4102\/jtscm.v11i0.267"},{"key":"ref58","doi-asserted-by":"crossref","first-page":"1973","DOI":"10.1016\/j.eswa.2009.06.080","article-title":"A combined fuzzy MCDM approach for selecting shopping center site: An example from Istanbul, Turkey","volume":"37","author":"\u00f6n\u00fct","year":"2010","journal-title":"Expert Syst Appl"},{"key":"ref57","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622013500272"},{"key":"ref56","doi-asserted-by":"publisher","DOI":"10.1016\/j.apgeog.2013.03.005"},{"key":"ref55","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2013.06.040"},{"key":"ref54","doi-asserted-by":"publisher","DOI":"10.1016\/j.apm.2009.10.005"},{"key":"ref53","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2011.08.020"},{"key":"ref52","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2013.05.013"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1007\/s40685-016-0034-7"},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2018.12.009"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2016.2684"},{"key":"ref12","first-page":"45","article-title":"How to win in an omnichannel world","volume":"56","author":"bell","year":"2014","journal-title":"Mit Sloan Manag Rev"},{"key":"ref13","article-title":"Customer desires vs. retailer capabilities: Minding the omni-channel commerce gap","year":"2014"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2016.2473"},{"key":"ref15","article-title":"Amazon pilots in-store pick up service in Delhi and Mumbai with BPCL","author":"balanarayan","year":"2014"},{"key":"ref16","article-title":"Flipkart launches 20 pick-up centres to mitigate delivery issues","author":"babu","year":"2015"},{"key":"ref17","article-title":"Supermarket chain DMart pilots delivery, pick-up centres to reach online buyers faster","author":"pani","year":"2018"},{"key":"ref18","article-title":"Reliance retail has major plans in store for kiranas","author":"bailay","year":"2019"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1080\/09593969.2010.504009"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2007.04.024"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1016\/j.tele.2017.08.006"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1007\/s12063-015-0101-9"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1108\/IJPDLM-02-2017-0101"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1108\/IJRDM-04-2015-0056"},{"key":"ref49","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2012.07.021"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2012.2207903"},{"key":"ref9","article-title":"Omnichannel retail in India: 5 brands that are doing it right","author":"girish","year":"2016"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1145\/331499.331504"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2018.06.004"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2019.2934179"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.1016\/j.patrec.2009.09.011"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2018.02.002"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2018.2878235"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1016\/j.tre.2018.11.001"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2018.09.030"}],"container-title":["IEEE Transactions on Engineering Management"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/17\/9993767\/09199090.pdf?arnumber=9199090","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,12,22]],"date-time":"2022-12-22T16:54:59Z","timestamp":1671728099000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9199090\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12]]},"references-count":76,"journal-issue":{"issue":"6"},"URL":"https:\/\/doi.org\/10.1109\/tem.2020.3018912","relation":{},"ISSN":["0018-9391","1558-0040"],"issn-type":[{"value":"0018-9391","type":"print"},{"value":"1558-0040","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,12]]}}}