{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,7]],"date-time":"2026-04-07T18:09:02Z","timestamp":1775585342959,"version":"3.50.1"},"reference-count":73,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","issue":"2","license":[{"start":{"date-parts":[[2010,6,1]],"date-time":"2010-06-01T00:00:00Z","timestamp":1275350400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/ieeexplore.ieee.org\/Xplorehelp\/downloads\/license-information\/IEEE.html"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Trans. Profess. Commun."],"published-print":{"date-parts":[[2010,6]]},"DOI":"10.1109\/tpc.2010.2046082","type":"journal-article","created":{"date-parts":[[2010,5,28]],"date-time":"2010-05-28T12:55:58Z","timestamp":1275051358000},"page":"132-143","source":"Crossref","is-referenced-by-count":37,"title":["Generation Y Adoption of Instant Messaging: An Examination of the Impact of Social Usefulness and Media Richness on Use Richness"],"prefix":"10.1109","volume":"53","author":[{"given":"Murugan","family":"Anandarajan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Maliha","family":"Zaman","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Qizhi","family":"Dai","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Bay","family":"Arinze","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref73","article-title":"im giants told to work it out.","author":"olsen (2002 sep 13)","year":"0","journal-title":"CNET News"},{"key":"ref72","doi-asserted-by":"publisher","DOI":"10.1525\/sp.1997.44.2.03x0221m"},{"key":"ref71","doi-asserted-by":"publisher","DOI":"10.1525\/sp.2002.49.1.11"},{"key":"ref70","author":"csikszentmihalyi","year":"1990","journal-title":"Flow The Psychology of Optimal Experience"},{"key":"ref39","doi-asserted-by":"publisher","DOI":"10.1145\/587078.587082"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1145\/1070838.1070860"},{"key":"ref33","first-page":"361","article-title":"online surveys in marketing research: pros and cons","volume":"44","author":"ilieva","year":"2002","journal-title":"International Journal of Research in Marketing"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.2307\/249417"},{"key":"ref31","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","article-title":"the delone and mclean model of information system success: a ten-year update","volume":"19","author":"delone","year":"2003","journal-title":"J Manage Inf Syst"},{"key":"ref30","doi-asserted-by":"crossref","first-page":"575","DOI":"10.2307\/25148857","article-title":"media, tasks, and communication processes: a theory of media synchronicity","volume":"32","author":"dennis","year":"2008","journal-title":"MIS Quart"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.1040.0071"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.4018\/jec.2006070104"},{"key":"ref35","doi-asserted-by":"crossref","first-page":"43","DOI":"10.2307\/25148828","article-title":"extending the understanding of end-user information systems satisfaction formation: an equitable needs fulfillment model approach","volume":"32","author":"au","year":"2008","journal-title":"MIS Quart"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1016\/S0305-0483(02)00054-3"},{"key":"ref60","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1287\/orsc.6.2.186","article-title":"relational aspects of computer-mediated communication: experimental observations over time","volume":"6","author":"walther","year":"1995","journal-title":"Organiz Sci"},{"key":"ref62","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.11.4.404.14600"},{"key":"ref61","doi-asserted-by":"crossref","first-page":"263","DOI":"10.1080\/07421222.2003.11045754","article-title":"exploring the core concepts of media richness theory: the impact of cue multiplicity and feedback immediacy on decision quality","volume":"20","author":"kahai","year":"2003","journal-title":"J Manage Inf Syst"},{"key":"ref63","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.5.2.121"},{"key":"ref28","first-page":"616","article-title":"the influence of technology on the initiation of interpersonal relationships","volume":"123","author":"mcquillen","year":"2003","journal-title":"Education"},{"key":"ref64","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.7.2.119"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.2307\/257090"},{"key":"ref65","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.6.4.423"},{"key":"ref66","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.77.1.65"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1145\/1101779.1101782"},{"key":"ref67","doi-asserted-by":"publisher","DOI":"10.2307\/3250951"},{"key":"ref68","doi-asserted-by":"publisher","DOI":"10.1016\/S0747-5632(99)00038-2"},{"key":"ref69","doi-asserted-by":"publisher","DOI":"10.1108\/09593840010359473"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1016\/j.infoandorg.2005.02.004"},{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1145\/358916.358975"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1145\/587078.587081"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.11.2.163.12510"},{"key":"ref21","article-title":"instant messaging acceptance and use among college students","author":"lin","year":"2004","journal-title":"8th Pacific Asia Conf Information Systems Shanghai China"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.2307\/249669"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.32.5.554"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.5.4.502"},{"key":"ref25","doi-asserted-by":"crossref","first-page":"267","DOI":"10.2307\/25148791","article-title":"communication media repertoires: dealing with the multiplicity of media choices","volume":"31","author":"watson-manheim","year":"2007","journal-title":"MIS Quart"},{"key":"ref50","doi-asserted-by":"publisher","DOI":"10.1177\/009207038801600107"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.2307\/2094445"},{"key":"ref59","doi-asserted-by":"publisher","DOI":"10.1287\/isre.9.3.256"},{"key":"ref58","author":"anandarajan","year":"2003","journal-title":"Personal Web Usage in the Workplace A Guide to Effective Human Resources Management"},{"key":"ref57","author":"trochim (2006 oct )","year":"0","journal-title":"2nd ed Web Center for Social Research Methods"},{"key":"ref56","doi-asserted-by":"publisher","DOI":"10.1037\/h0046016"},{"key":"ref55","doi-asserted-by":"publisher","DOI":"10.2307\/3150980"},{"key":"ref54","author":"hair","year":"1998","journal-title":"Multivariate Data Analysis"},{"key":"ref53","first-page":"76","author":"browne","year":"1993","journal-title":"Testing Structural Equation Models"},{"key":"ref52","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.107.2.238"},{"key":"ref10","article-title":"im [@work] adoption of instant messaging in a knowledge worker organization","author":"de vos","year":"2004","journal-title":"37th Hawaii Int Conf System Sciences Big Island HI"},{"key":"ref11","first-page":"15","article-title":"acceptance of technology with network externalities: an empirical study of internet instant messaging services","volume":"6","author":"wang","year":"2005","journal-title":"JITTA J Inf Technol Theory Appl"},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.1177\/0093650205285368"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2003.12.001"},{"key":"ref13","first-page":"102","article-title":"understanding individual adoption of instant messaging: an empirical investigation","volume":"6","author":"li","year":"2005","journal-title":"J Assoc Inf Syst"},{"key":"ref14","first-page":"752","article-title":"the technology acceptance model: past, present, and future","volume":"12","author":"lee","year":"2003","journal-title":"Commun AIS"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.41.8.1328"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(01)00143-4"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2006.03.007"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1145\/506724.506726"},{"key":"ref19","doi-asserted-by":"crossref","first-page":"525","DOI":"10.2307\/25148694","article-title":"a comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems","volume":"29","author":"jasperson","year":"2005","journal-title":"MIS Quart"},{"key":"ref4","doi-asserted-by":"crossref","first-page":"63","DOI":"10.3233\/HSM-2003-22202","article-title":"usefulness of instant messaging among young users: social vs. work perspective","volume":"22","author":"huang","year":"2003","journal-title":"Human Syst Manage"},{"key":"ref3","first-page":"137","article-title":"theorizing the unintended consequences of instant messaging (im) for worker productivity","volume":"3","author":"rennecker","year":"2003","journal-title":"Sprouts Working Papers Inf Environ Syst Organiz"},{"key":"ref6","first-page":"44","article-title":"the young &amp; the wireless","volume":"51","author":"schmidt","year":"2005","journal-title":"School Libr J"},{"key":"ref5","first-page":"387","article-title":"media selection to meet communication contexts: comparing e-media selection to meet in an undergraduate population","volume":"14","author":"chen","year":"2004","journal-title":"Commun AIS"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1145\/1188816.1188817"},{"key":"ref7","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","article-title":"user acceptance of information technology: toward a unified view","volume":"27","author":"venkatesh","year":"2003","journal-title":"MIS Quart"},{"key":"ref49","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.103.3.411"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1109\/TPC.2004.843292"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.46.2.186.11926"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5915.1999.tb01614.x"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1037\/\/0021-9010.71.2.219"},{"key":"ref47","article-title":"use behavior of computer-mediated communication and positive psychological capital","author":"dai","year":"0","journal-title":"Northeast Decision Sciences Institute Conf San Juan PR"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.1016\/S0048-7333(01)00138-X"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.35.8.982"},{"key":"ref43","first-page":"5\/1","article-title":"methods for fault diagnosis in rail vehicle traction and braking systems","author":"daley","year":"1995","journal-title":"IEE Colloquium on Qualitative and Quantitative Modelling Methods for Fault Diagnosis (Digest No 1995\/079)"}],"container-title":["IEEE Transactions on Professional Communication"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/47\/5467303\/05467316.pdf?arnumber=5467316","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,10,28]],"date-time":"2021-10-28T13:17:23Z","timestamp":1635427043000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/5467316\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,6]]},"references-count":73,"journal-issue":{"issue":"2"},"URL":"https:\/\/doi.org\/10.1109\/tpc.2010.2046082","relation":{},"ISSN":["0361-1434","1558-1500"],"issn-type":[{"value":"0361-1434","type":"print"},{"value":"1558-1500","type":"electronic"}],"subject":[],"published":{"date-parts":[[2010,6]]}}}