{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,20]],"date-time":"2026-01-20T06:01:36Z","timestamp":1768888896531,"version":"3.49.0"},"reference-count":10,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,10]]},"DOI":"10.1109\/vlhcc.2015.7357216","type":"proceedings-article","created":{"date-parts":[[2015,12,17]],"date-time":"2015-12-17T21:54:59Z","timestamp":1450389299000},"page":"189-193","source":"Crossref","is-referenced-by-count":8,"title":["Understanding triggers for clarification requests in community-based software help forums"],"prefix":"10.1109","author":[{"given":"Nathaniel","family":"Hudson","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Parmit K.","family":"Chilana","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"family":"Xiaoyu Guo","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jason","family":"Day","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Edmund","family":"Liu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref4","doi-asserted-by":"crossref","first-page":"618","DOI":"10.1109\/TSE.2010.63","article-title":"What Makes a Good Bug Report?","volume":"36","author":"bettenburg","year":"2010","journal-title":"IEEE Transactions on Software Engineering"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2006.01.001"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208620"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1207\/S15327051HCI1403_2"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1145\/1978942.1979400"},{"key":"ref8","author":"strauss","year":"1990","journal-title":"Basics of Qualitative Research Grounded Theory Procedures and Techniques"},{"key":"ref7","author":"raymond","year":"2014","journal-title":"How to Ask Questions the Smart Way"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460670"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1109\/ICSME.2014.90"},{"key":"ref1","article-title":"A Classification of Opening Posts in Commercial Software Help Forums","author":"xiaole","year":"2012","journal-title":"APCHI &#x2018;12"}],"event":{"name":"2015 IEEE Symposium on Visual Languages and Human-Centric Computing (VL\/HCC)","location":"Atlanta, GA","start":{"date-parts":[[2015,10,18]]},"end":{"date-parts":[[2015,10,22]]}},"container-title":["2015 IEEE Symposium on Visual Languages and Human-Centric Computing (VL\/HCC)"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/7347691\/7356963\/07357216.pdf?arnumber=7357216","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,24]],"date-time":"2017-06-24T01:55:53Z","timestamp":1498269353000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/7357216\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,10]]},"references-count":10,"URL":"https:\/\/doi.org\/10.1109\/vlhcc.2015.7357216","relation":{},"subject":[],"published":{"date-parts":[[2015,10]]}}}