{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,29]],"date-time":"2026-07-29T07:16:53Z","timestamp":1785309413037,"version":"3.55.0"},"reference-count":27,"publisher":"Wiley","issue":"3","license":[{"start":{"date-parts":[[2015,4,16]],"date-time":"2015-04-16T00:00:00Z","timestamp":1429142400000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"funder":[{"name":"Department of Health via the National Institute for Health Research (NIHR) comprehensive Biomedical Research Centre award"},{"name":"Guy's & St Thomas' NHS Foundation"},{"name":"King's College London and King's College Hospital NHS Foundation Trust"}],"content-domain":{"domain":["bjui-journals.onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["BJU International"],"published-print":{"date-parts":[[2015,9]]},"abstract":"<jats:sec>\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>To evaluate the patient experience of our dedicated botulinum toxin A (BTX\u2010A) service using a validated patient\u2010reported experience measure (PREM) and assess patient\u2010reported satisfaction with treatment.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Materials and Methods<\/jats:title>\n                    <jats:p>\n                      The first 100 patients who underwent BTX\u2010A treatment for refractory idiopathic detrusor overactivity (IDO) in our institution were contacted for telephone interview. They had all been assessed, injected and followed up in a dedicated BTX\u2010A clinic. Patients were asked to complete a validated PREM \u2013 the Client Satisfaction Questionnaire (CSQ\u20108) \u2013 as well as a questionnaire developed in our department to assess satisfaction with the results of the treatment. Most patients received 200\u00a0U OnabotulinumtoxinA (Botox\n                      <jats:sup>\u00ae<\/jats:sup>\n                      ) via an outpatient local anaesthetic flexible cystoscopy technique.\n                    <\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>\n                      Complete data was available for 72 patients. In all, 49 patients were continuing to receive BTX\u2010A treatment while 23 had opted for no further injections. The overall mean (\n                      <jats:sc>sd<\/jats:sc>\n                      ) CSQ\u20108 satisfaction score was 38.3 (3.3), indicating a high level of patient satisfaction with the service offered in our institution. There was a significant difference in total satisfaction scores between those still receiving BTX\u2010A (mean score 29.8) and those who have discontinued treatment (mean score 25.1) (\n                      <jats:italic>P<\/jats:italic>\n                      &lt; 0.01). Overall patient satisfaction with the result of the treatment was high with an overall mean (\n                      <jats:sc>sd<\/jats:sc>\n                      ) score of 8.6 (2.0) on a visual analogue scale. Of those who had discontinued BTX\u2010A, most were either using conservative measures only (44%) or had recommenced anticholinergic medications.\n                    <\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>Overall patient satisfaction with the dedicated BTX\u2010A service offered in our institution is high and can result in a positive patient experience. The use of PREMs are advocated in order to fully capture the patient's views of the quality of services and treatments they receive.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1111\/bju.13025","type":"journal-article","created":{"date-parts":[[2014,12,19]],"date-time":"2014-12-19T04:04:15Z","timestamp":1418961855000},"page":"443-449","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":19,"title":["Patient experience and satisfaction with Onabotulinumtoxin A for refractory overactive bladder"],"prefix":"10.1111","volume":"116","author":[{"given":"Sachin","family":"Malde","sequence":"first","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Christopher","family":"Dowson","sequence":"additional","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Olivia","family":"Fraser","sequence":"additional","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jane","family":"Watkins","sequence":"additional","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Muhammed S.","family":"Khan","sequence":"additional","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Prokar","family":"Dasgupta","sequence":"additional","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Arun","family":"Sahai","sequence":"additional","affiliation":[{"name":"Department of Urology Guy's and St Thomas' NHS Foundation Trust King's Health Partners London UK"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2015,4,16]]},"reference":[{"key":"e_1_2_7_2_1","volume-title":"High Quality Care for all: NHS Next Stage Review Final Report","author":"Darzi A","year":"2008"},{"key":"e_1_2_7_3_1","doi-asserted-by":"publisher","DOI":"10.1002\/nau.10052"},{"key":"e_1_2_7_4_1","doi-asserted-by":"publisher","DOI":"10.1097\/MOU.0b013e32819ed7f9"},{"key":"e_1_2_7_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eururo.2006.09.019"},{"issue":"11","key":"e_1_2_7_6_1","first-page":"S574","article-title":"Comorbidities associated with overactive bladder","volume":"6","author":"Brown JS","year":"2000","journal-title":"Am J Manag Care"},{"key":"e_1_2_7_7_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1464-410X.2008.08036.x"},{"key":"e_1_2_7_8_1","unstructured":"LucasMG BoschRJ CruzFet\u00a0al.EAU Guidelines on Urinary Incontinence. 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