{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,14]],"date-time":"2025-05-14T00:58:08Z","timestamp":1747184288529,"version":"3.40.5"},"reference-count":43,"publisher":"Wiley","issue":"7","license":[{"start":{"date-parts":[[2023,7,15]],"date-time":"2023-07-15T00:00:00Z","timestamp":1689379200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Drug and Alcohol Review"],"published-print":{"date-parts":[[2023,11]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:sec><jats:title>Introduction<\/jats:title><jats:p>Fielding greater than 100,000 calls annually, telephone helplines are an important point of entry to alcohol and other drug (AOD) support and services in Australia. Methamphetamine and emerging drugs can present a particular challenge for this workforce. We sought to identify training needs for these services, so that appropriate targeted resources can be developed.<\/jats:p><\/jats:sec><jats:sec><jats:title>Methods<\/jats:title><jats:p>We distributed an anonymous, online, cross\u2010sectional survey to helpline staff from New South Wales, Queensland, South Australia, Victoria and Western Australia. Based on the WHO Hennessy\u2010Hicks training needs analysis tool, participants were asked: to rate on a 7\u2010point likert scale the importance of a topic to their practice and how well they perform in relation to the topic; open\u2010ended questions specifying their own self\u2010perceived training needs; and demographic data.<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>Of 50 participants, 29 completed the full survey (median age 49 [IQR 30\u201357.5]; median time working in AOD sector 6\u2009years [IQR 1\u201320]). The results identified a need for: practical community\u2010informed population relevant information for culturally and linguistically diverse populations and Aboriginal and Torres Strait Islander peoples for calls relating to methamphetamine and emerging drugs of concern; training and resources with a particular focus on families and friends of people who use methamphetamine and emerging drugs; and readily accessible up\u2010to\u2010date information on new and emerging drugs and treatment of related disorders.<\/jats:p><\/jats:sec><jats:sec><jats:title>Discussion and Conclusions<\/jats:title><jats:p>This training needs analysis provides a structured approach to supporting the first\u2010line AOD counsellors to provide up\u2010to\u2010date and accurate information to assist Australians seeking information, support and advice.<\/jats:p><\/jats:sec>","DOI":"10.1111\/dar.13719","type":"journal-article","created":{"date-parts":[[2023,7,15]],"date-time":"2023-07-15T13:23:39Z","timestamp":1689427419000},"page":"1744-1753","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Methamphetamine and emerging drugs of concern: A training needs analysis of Australian alcohol and other drug helplines"],"prefix":"10.1111","volume":"42","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1005-6190","authenticated-orcid":false,"given":"Florence","family":"Bascombe","sequence":"first","affiliation":[{"name":"The National Centre for Clinical Research on Emerging Drugs  Sydney Australia"},{"name":"St Vincent's Hospital Alcohol and Drug Service  Sydney Australia"},{"name":"The National Drug and Alcohol Research Centre, UNSW Sydney  Sydney 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