{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,29]],"date-time":"2026-09-29T14:24:36Z","timestamp":1790691876085,"version":"4.1.0"},"reference-count":29,"publisher":"Wiley","issue":"2","license":[{"start":{"date-parts":[[2026,2,19]],"date-time":"2026-02-19T00:00:00Z","timestamp":1771459200000},"content-version":"vor","delay-in-days":18,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2026,2,1]],"date-time":"2026-02-01T00:00:00Z","timestamp":1769904000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"funder":[{"DOI":"10.13039\/501100003921","name":"Department of Health, Disability and Ageing","doi-asserted-by":"publisher","award":["4\u2010IN4X1RZ"],"award-info":[{"award-number":["4\u2010IN4X1RZ"]}],"id":[{"id":"10.13039\/501100003921","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Drug and Alcohol Review"],"published-print":{"date-parts":[[2026,2]]},"abstract":"<jats:title>ABSTRACT<\/jats:title>\n                  <jats:sec>\n                    <jats:title>Introduction<\/jats:title>\n                    <jats:p>Telehealth\u2014the delivery of services via phone or video\u2014has the potential to overcome barriers to attending alcohol and other drug (AOD) counselling by removing the need to physically attend appointments. However, it may raise other barriers related to technical difficulties, privacy concerns, or challenges developing a therapeutic relationship. Little is known regarding client preferences when both face\u2010to\u2010face and telehealth services are available. This study aimed to explore clients' views on the benefits and drawbacks of accessing AOD counselling via telehealth in comparison to face\u2010to\u2010face.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>This qualitative study involved semi\u2010structured interviews with 22 Australians who had received AOD counselling services via telehealth and face\u2010to\u2010face within the past 12\u2009months. Data were analysed using an inductive thematic approach.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>All participants indicated they would be open to accessing AOD counselling via telehealth again in the future in at least some circumstances, although their preferences for telehealth or face\u2010to\u2010face sessions varied. Participants' discussion of preferences reflected five themes: (i) telehealth helps to overcome barriers to accessing counselling; (ii) telehealth can increase confidence to engage in counselling; (iii) telehealth can limit rapport; (iv) privacy concerns with telehealth counselling; and (v) increasing awareness of telehealth can support client choice.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Discussions and Conclusions<\/jats:title>\n                    <jats:p>Participants viewed availability and awareness of the option to access AOD counselling via telehealth as important to client\u2010centred care. Service providers may need to invest in clinician training and systems development to ensure that they can provide safe, secure and effective counselling via telehealth.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1111\/dar.70129","type":"journal-article","created":{"date-parts":[[2026,2,20]],"date-time":"2026-02-20T04:55:15Z","timestamp":1771563315000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Australian Clients' Perspectives on Accessing Alcohol and Other Drug Counselling via Telehealth: A Qualitative Study"],"prefix":"10.1111","volume":"45","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4657-6948","authenticated-orcid":false,"given":"Ashlea","family":"Bartram","sequence":"first","affiliation":[{"name":"National Centre for Education and Training on Addiction, Flinders Health and Medical Research Institute Flinders University  Adelaide Australia"},{"name":"College of Medicine and Public Health, 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