{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,18]],"date-time":"2026-06-18T15:37:34Z","timestamp":1781797054764,"version":"3.54.5"},"reference-count":42,"publisher":"Wiley","issue":"5","license":[{"start":{"date-parts":[[2016,11,18]],"date-time":"2016-11-18T00:00:00Z","timestamp":1479427200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"ScienceCampus Tuebingen"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Health Expectations"],"published-print":{"date-parts":[[2017,10]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:sec><jats:title>Objective<\/jats:title><jats:p>This study aimed at examining the impact of different types of physicians' communication styles on people's subsequent evaluation of physician attributes as well as on their information processing, attitude and decision making.<\/jats:p><\/jats:sec><jats:sec><jats:title>Method<\/jats:title><jats:p>In a between\u2010group experiment, 80 participants watched one of three videos in which a gynaecologist displayed a particular communication style in a consultation situation on contraception with an intrauterine device. We compared doctor\u2010centred communication (<jats:styled-content style=\"fixed-case\">DCC<\/jats:styled-content>) vs patient\u2010centred communication (<jats:styled-content style=\"fixed-case\">PCC<\/jats:styled-content>) vs patient\u2010centred communication with need\u2010orientation (<jats:styled-content style=\"fixed-case\">PCC<\/jats:styled-content>\u2010N).<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>In the <jats:styled-content style=\"fixed-case\">PCC<\/jats:styled-content> condition, participants perceived the physician to be more empathetic and more competent than in the <jats:styled-content style=\"fixed-case\">DCC<\/jats:styled-content> condition. In the <jats:styled-content style=\"fixed-case\">DCC<\/jats:styled-content> condition, participants showed less attitude change compared to the other conditions. In the <jats:styled-content style=\"fixed-case\">PCC<\/jats:styled-content>\u2010N condition, the physician was perceived as more empathetic and more socially competent than in the other conditions. However, participants acquired less knowledge in the <jats:styled-content style=\"fixed-case\">PCC<\/jats:styled-content>\u2010N condition.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusion<\/jats:title><jats:p>We conclude that appropriate application of particular communication styles depends on specific consultation goals. Our results suggest that patients' needs should be addressed if the main goal is to build a good relationship, whereas a traditional <jats:styled-content style=\"fixed-case\">PCC<\/jats:styled-content> style appears to be more effective in communicating factual information.<\/jats:p><\/jats:sec>","DOI":"10.1111\/hex.12521","type":"journal-article","created":{"date-parts":[[2016,11,18]],"date-time":"2016-11-18T05:02:47Z","timestamp":1479445367000},"page":"845-851","source":"Crossref","is-referenced-by-count":27,"title":["The impact of physicians' communication styles on evaluation of physicians and information processing: A randomized study with simulated video consultations on contraception with an intrauterine device"],"prefix":"10.1111","volume":"20","author":[{"given":"Martina","family":"Bientzle","sequence":"first","affiliation":[{"name":"Leibniz\u2010Institut fuer Wissensmedien  Tuebingen 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