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Patients\u00a0with\u00a0newly diagnosed lung cancer and their carers at a regional academic cancer centre were invited to participate in interviews. Five interviews were conducted face\u2010to\u2010face, and 14 interviews were conducted by telephone (as per interviewee preference). Interviews were audiorecorded, transcribed and qualitatively analysed. Descriptive phrases were used to generate initial inductive codes and themes.<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>Nineteen participants approached agreed to take part in the study. Factors that positively impacted the care experience were good communication, timeliness and patient advocacy and support. Improper communication, long waiting times for investigations and appointments, uncertainty about the process and inconsistent advice from providers negatively impacted the care experience. Participants preferred face\u2010to\u2010face or video\u2010linked consultations over telephone consultations.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusions<\/jats:title><jats:p>Understanding the experiences of rural and regional patients and carers with the lung\u00a0cancer\u00a0referral\u00a0pathway is important to improve quality of care. Implementing changes to the referral pathway to improve patient and carer experiences needs to be an ongoing quality improvement exercise.<\/jats:p><\/jats:sec>","DOI":"10.1111\/imj.16022","type":"journal-article","created":{"date-parts":[[2023,1,30]],"date-time":"2023-01-30T04:39:04Z","timestamp":1675053544000},"page":"2016-2027","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":8,"title":["Patient and carer experiences of lung cancer referral pathway in a regional health service: a qualitative study"],"prefix":"10.1111","volume":"53","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2970-0268","authenticated-orcid":false,"given":"Zulfiquer","family":"Otty","sequence":"first","affiliation":[{"name":"Townsville Cancer Centre Townsville University Hospital  Queensland Townsville Australia"},{"name":"College of Medicine and Dentistry James Cook University  Queensland Townsville Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4520-2485","authenticated-orcid":false,"given":"Amy","family":"Brown","sequence":"additional","affiliation":[{"name":"Townsville Cancer Centre Townsville University Hospital  Queensland Townsville Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7561-3202","authenticated-orcid":false,"given":"Sarah","family":"Larkins","sequence":"additional","affiliation":[{"name":"College of Medicine and Dentistry James Cook University  Queensland Townsville Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6393-2903","authenticated-orcid":false,"given":"Rebecca","family":"Evans","sequence":"additional","affiliation":[{"name":"College of Medicine and Dentistry James Cook University  Queensland Townsville Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9068-8755","authenticated-orcid":false,"given":"Sabe","family":"Sabesan","sequence":"additional","affiliation":[{"name":"Townsville Cancer Centre Townsville University Hospital  Queensland Townsville Australia"},{"name":"College of Medicine and Dentistry James Cook University  Queensland Townsville Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2023,3,6]]},"reference":[{"key":"e_1_2_8_2_1","doi-asserted-by":"publisher","DOI":"10.1002\/ijc.29210"},{"key":"e_1_2_8_3_1","doi-asserted-by":"publisher","DOI":"10.1186\/1472-6963-11-284"},{"key":"e_1_2_8_4_1","doi-asserted-by":"publisher","DOI":"10.5694\/mja15.01026"},{"key":"e_1_2_8_5_1","first-page":"31","article-title":"Delays to surgery in non\u2010small\u2010cell lung cancer","volume":"49","author":"Liberman M","year":"2006","journal-title":"Can J Surg"},{"key":"e_1_2_8_6_1","doi-asserted-by":"publisher","DOI":"10.3816\/CLC.2006.n.005"},{"key":"e_1_2_8_7_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-014-0656-4"},{"key":"e_1_2_8_8_1","doi-asserted-by":"publisher","DOI":"10.1245\/s10434-011-1675-6"},{"key":"e_1_2_8_9_1","doi-asserted-by":"publisher","DOI":"10.1038\/bjc.2012.408"},{"key":"e_1_2_8_10_1","doi-asserted-by":"publisher","DOI":"10.1111\/imj.13934"},{"key":"e_1_2_8_11_1","doi-asserted-by":"publisher","DOI":"10.1136\/thx.2008.109330"},{"key":"e_1_2_8_12_1","first-page":"863","article-title":"Delay in diagnosis of lung cancer in general practice","volume":"56","author":"Bjerager M","year":"2006","journal-title":"Br J Gen Pract"},{"key":"e_1_2_8_13_1","article-title":"Disparities in cancer outcomes in regional and rural Australia","volume":"31","author":"Heathcote KE","year":"2007","journal-title":"Cancer Forum"},{"key":"e_1_2_8_14_1","doi-asserted-by":"publisher","DOI":"10.1200\/JOP.2013.001228"},{"key":"e_1_2_8_15_1","doi-asserted-by":"publisher","DOI":"10.1071\/HC21067"},{"key":"e_1_2_8_16_1","first-page":"86","article-title":"Consensus pathways: evidence into practice","volume":"128","author":"McGeoch G","year":"2015","journal-title":"N Z Med J"},{"key":"e_1_2_8_17_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2018-025094"},{"key":"e_1_2_8_18_1","doi-asserted-by":"publisher","DOI":"10.5334\/ijic.3769"},{"key":"e_1_2_8_19_1","doi-asserted-by":"publisher","DOI":"10.1186\/s13012-018-0784-z"},{"key":"e_1_2_8_20_1","doi-asserted-by":"publisher","DOI":"10.1200\/JOP.2015.007492"},{"key":"e_1_2_8_21_1","doi-asserted-by":"publisher","DOI":"10.1071\/AH042720068"},{"key":"e_1_2_8_22_1","doi-asserted-by":"publisher","DOI":"10.1093\/fampra\/cmt016"},{"key":"e_1_2_8_23_1","first-page":"36","article-title":"Is HealthPathways effective? 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