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This study contributes to knowledge through a qualitative empirical intrinsic case study of community mental health workers' experiences. This study aimed to explore community mental health workers' experiences of care\u2010coordinating patients diagnosed with mental health conditions discharged from the hospital into community mental health integrated services. Guided by constructivist inquiry, the qualitative study focused on co\u2010constructing meaning to understand community mental health workers' experiences in care coordination. Two theoretical lenses informed the study: Ecological Systems Theory, to understand multi\u2010level influences, and Normalisation Process Theory, to explore how care coordination practices are embedded in discharge processes. Fourteen community mental health workers aged 18 and above were recruited from one NHS Trust in Northwest England from October 2021 to June 2022. Data were collected through semi\u2010structured interviews, audio\u2010recorded, transcribed verbatim, and analysed using reflective thematic analysis, generating themes and subthemes. Analysis identified 13 subthemes grouped into four major themes: (1) Experiences of collaborative working; (2) Challenges and enablers to care coordination; (3) Experiences of organisational system and culture; and (4) Community Mental Health Workers' personal experiences of professional growth. Findings highlight poor communication, staff shortages, high caseloads, limited community mental health services, and challenges in care coordination. The study provides valuable insights for improving community mental health workers' clinical practice and informs future research and policy development in community mental health care.<\/jats:p>","DOI":"10.1111\/inm.70334","type":"journal-article","created":{"date-parts":[[2026,10,1]],"date-time":"2026-10-01T11:42:03Z","timestamp":1790854923000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Community Mental Health Workers' Experiences of Care\u2010Coordinating Hospital Discharge of Patients With Diagnosis of Mental Health Condition Into Community Mental Health Integrated Services in the Northwest of England"],"prefix":"10.1111","volume":"35","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0550-5959","authenticated-orcid":false,"given":"Samuel","family":"Ndoro","sequence":"first","affiliation":[{"name":"Division of Health Research Lancaster University  Lancaster UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6610-4951","authenticated-orcid":false,"given":"Guillermo Perez","family":"Algorta","sequence":"additional","affiliation":[{"name":"Division of Health Research Lancaster University  Lancaster UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7364-8869","authenticated-orcid":false,"given":"Caroline","family":"Swarbrick","sequence":"additional","affiliation":[{"name":"Division of Health Research Lancaster University  Lancaster UK"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2026,10,1]]},"reference":[{"key":"e_1_2_16_2_1","doi-asserted-by":"publisher","DOI":"10.1177\/08903344221116620"},{"key":"e_1_2_16_3_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12992\u2010016\u20100199\u2010z"},{"key":"e_1_2_16_4_1","doi-asserted-by":"crossref","DOI":"10.1176\/appi.books.9780890425596","volume-title":"Diagnostic and Statistical Manual of Mental Disorders","author":"American Psychiatric Association","year":"2013"},{"key":"e_1_2_16_5_1","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1017\/CBO9781139094221.009","volume-title":"Constructivism in Ethics","author":"Bagnoli C.","year":"2013"},{"key":"e_1_2_16_6_1","doi-asserted-by":"publisher","DOI":"10.1111\/jpm.12499"},{"key":"e_1_2_16_7_1","doi-asserted-by":"publisher","DOI":"10.1191\/1478088706qp063oa"},{"key":"e_1_2_16_8_1","doi-asserted-by":"publisher","DOI":"10.1080\/14780887.2020.1769238"},{"key":"e_1_2_16_9_1","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-319-69909-7_3470-2","volume-title":"Thematic Analysis: A Practical Guide","author":"Braun V.","year":"2022"},{"key":"e_1_2_16_10_1","volume-title":"Build Good Practice in Reporting Thematic Analysis With Virginia Braun & Victoria Clarke","author":"Braun V.","year":"2023"},{"key":"e_1_2_16_11_1","doi-asserted-by":"publisher","DOI":"10.1093\/heapro\/daae049"},{"key":"e_1_2_16_12_1","unstructured":"Braun V. 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