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This research explored the personal narratives of those who experience dual diagnosis using the Internet as a data source. An important consideration in using the Internet as a data source was that Web forums can offer a sense of anonymity, allowing people to share very detailed and personal information, and providing a rich source of qualitative data. The results produced five emergent themes: spiralling out of control \u2013 again!, getting help and giving support, treating both the addiction and mental illness, having meaning and being active, and being honest with self and others. The results indicate that individuals who experience dual diagnosis are often left to navigate their personal treatment requirements across two diverse systems, and were generally not satisfied with the conflictual advice received across these two systems (i.e. alcohol and other drug and mental health services). This study has produced valuable insights related to consumer\u2010perceived service barriers and enablers.<\/jats:p>","DOI":"10.1111\/j.1447-0349.2012.00833.x","type":"journal-article","created":{"date-parts":[[2012,7,26]],"date-time":"2012-07-26T07:59:51Z","timestamp":1343289591000},"page":"550-559","update-policy":"http:\/\/dx.doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":21,"title":["Dual diagnosis, as described by those who experience the disorder: Using the Internet as a source of data"],"prefix":"10.1111","volume":"21","author":[{"given":"Karen\u2010Leigh","family":"Edward","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Alan","family":"Robins","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"311","published-online":{"date-parts":[[2012,7,26]]},"reference":[{"key":"e_1_2_6_2_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1601-5215.2004.0061.x"},{"key":"e_1_2_6_3_1","volume-title":"Internet Activity: Australia","author":"ABS","year":"2010"},{"key":"e_1_2_6_4_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1600-0447.2006.00900.x"},{"key":"e_1_2_6_5_1","doi-asserted-by":"publisher","DOI":"10.1188\/08.CJON.55-63"},{"key":"e_1_2_6_6_1","doi-asserted-by":"publisher","DOI":"10.1177\/153944920302300203"},{"key":"e_1_2_6_7_1","doi-asserted-by":"publisher","DOI":"10.1192\/bjp.bp.106.024448"},{"key":"e_1_2_6_8_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.130.4.553"},{"issue":"3","key":"e_1_2_6_9_1","first-page":"44","article-title":"Fostering resilience in kids","volume":"51","author":"Benard B.","year":"1993","journal-title":"Educational Leadership"},{"key":"e_1_2_6_10_1","volume-title":"Turning it around for all youth: From risk to resilience","author":"Benard B.","year":"1997"},{"issue":"4","key":"e_1_2_6_11_1","first-page":"35","article-title":"Metaphors of a shifting sense of self in men recovering from substance abuse and suicidal behavior","volume":"46","author":"Biong S.","year":"2008","journal-title":"Journal of Psychosocial Nursing"},{"key":"e_1_2_6_12_1","doi-asserted-by":"publisher","DOI":"10.3109\/10826084.2011.580230"},{"key":"e_1_2_6_13_1","doi-asserted-by":"publisher","DOI":"10.1080\/10410236.2010.549813"},{"key":"e_1_2_6_14_1","doi-asserted-by":"publisher","DOI":"10.1080\/09687590802177072"},{"key":"e_1_2_6_15_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.addbeh.2010.12.001"},{"key":"e_1_2_6_16_1","doi-asserted-by":"publisher","DOI":"10.1177\/105345129703300203"},{"key":"e_1_2_6_17_1","article-title":"Results of a randomized controlled trial of mental illness self\u2010management using wellness recovery action planning","author":"Cook J. 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