{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,23]],"date-time":"2026-07-23T19:35:53Z","timestamp":1784835353836,"version":"3.55.0"},"reference-count":139,"publisher":"Wiley","issue":"3","license":[{"start":{"date-parts":[[2012,6,6]],"date-time":"2012-06-06T00:00:00Z","timestamp":1338940800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Int J Management Reviews"],"published-print":{"date-parts":[[2013,7]]},"abstract":"<jats:p>Research into workplace bullying has continued to grow and mature since emerging from Scandinavian investigations into school bullying in the late 1970s. Research communities now exist well beyond Scandinavia, including Europe, the UK, Australia, Asia and the USA. While the terms \u2018harassment\u2019 and \u2018mobbing\u2019 are often used to describe bullying behaviour, \u2018workplace bullying\u2019 tends to be the most consistently used term throughout the research community. In the past two decades especially, researchers have made considerable advances in developing conceptual clarity, frameworks and theoretical explanations that help explain and address this very complex, but often oversimplified and misunderstood, phenomenon. Indeed, as a phenomenon, workplace bullying is now better understood with reasonably consistent research findings in relation to its prevalence; its negative effects on targets, bystanders and organizational effectiveness; and some of its likely antecedents. However, as highlighted in this review, many challenges remain, particularly in relation to its theoretical foundations and efficacy of prevention and management strategies. Drawing on Affective Events Theory, this review advances understanding through the development of a new conceptual model and analysis of its interrelated components, which explain the dynamic and complex nature of workplace bullying and emphasize current and future debates. Gaps in the literature and future research directions are discussed, including the vexing problem of developing an agreed definition of workplace bullying among the research community, the emergence of cyberbullying, the importance of bystanders in addressing the phenomenon and the use of both formal and informal approaches to prevention and intervention.<\/jats:p>","DOI":"10.1111\/j.1468-2370.2012.00339.x","type":"journal-article","created":{"date-parts":[[2012,6,6]],"date-time":"2012-06-06T12:32:19Z","timestamp":1338985939000},"page":"280-299","source":"Crossref","is-referenced-by-count":285,"title":["Workplace Bullying, Mobbing and General Harassment: A Review"],"prefix":"10.1111","volume":"15","author":[{"given":"Sara","family":"Branch","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sheryl","family":"Ramsay","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Michelle","family":"Barker","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2012,6,6]]},"reference":[{"key":"e_1_2_6_2_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9450.2007.00585.x"},{"key":"e_1_2_6_3_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9450.2009.00710.x"},{"key":"e_1_2_6_4_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.89.6.1023"},{"key":"e_1_2_6_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1475-9144(03)02002-2"},{"key":"e_1_2_6_6_1","doi-asserted-by":"publisher","DOI":"10.1108\/13527600710745723"},{"key":"e_1_2_6_7_1","doi-asserted-by":"publisher","DOI":"10.1108\/eb028976"},{"key":"e_1_2_6_8_1","doi-asserted-by":"publisher","DOI":"10.1177\/0143831X09336557"},{"key":"e_1_2_6_9_1","doi-asserted-by":"publisher","DOI":"10.1348\/096317910X508371"},{"key":"e_1_2_6_10_1","doi-asserted-by":"publisher","DOI":"10.1002\/casp.977"},{"key":"e_1_2_6_11_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320903271929"},{"key":"e_1_2_6_12_1","doi-asserted-by":"publisher","DOI":"10.1002\/jcop.20159"},{"key":"e_1_2_6_13_1","doi-asserted-by":"publisher","DOI":"10.1002\/jcop.10078"},{"key":"e_1_2_6_14_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-295X.103.1.5"},{"key":"e_1_2_6_15_1","doi-asserted-by":"publisher","DOI":"10.1177\/0950017010389228"},{"key":"e_1_2_6_16_1","first-page":"14","article-title":"Trakassering f\u00f6rekommer bland anst\u00e4llda vid AA [Harassment exists among employees at Abo Academy]","volume":"9","author":"Bj\u00f6rkqvist K.","year":"1992","journal-title":"Meddelanden fran Abo Akademi"},{"key":"e_1_2_6_17_1","first-page":"4","article-title":"You say tomatoe and I say tomato: can we differentiate between workplace bullying and other counterproductive behaviours?","volume":"13","author":"Branch S.","year":"2008","journal-title":"International Journal of Organisational Behaviour"},{"key":"e_1_2_6_18_1","doi-asserted-by":"publisher","DOI":"10.5172\/jmo.2007.13.3.264"},{"key":"e_1_2_6_19_1","first-page":"93","volume-title":"Advances in Organisational Psychology","author":"Branch S.","year":"2007"},{"key":"e_1_2_6_20_1","doi-asserted-by":"publisher","DOI":"10.1108\/13620431011094087"},{"key":"e_1_2_6_21_1","first-page":"439","article-title":"Distinguishing between workplace bullying, harassment and violence: a risk management approach","volume":"25","author":"Caponecchia C.","year":"2009","journal-title":"Journal of Occupational Health and Safety Australia and New Zealand"},{"key":"e_1_2_6_22_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781483345277.n2"},{"key":"e_1_2_6_23_1","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2008.27745097"},{"key":"e_1_2_6_24_1","doi-asserted-by":"publisher","DOI":"10.1080\/135943200417957"},{"key":"e_1_2_6_25_1","first-page":"36","article-title":"Identity disruptions and identity work: understanding the impact of workplace bullying on targets","volume":"15","author":"D'Cruz P.","year":"2010","journal-title":"International Journal of Organizational Behaviour"},{"key":"e_1_2_6_26_1","first-page":"507","article-title":"Protecting my interests: HRM and targets' coping with workplace bullying","volume":"15","author":"D'Cruz P.","year":"2010","journal-title":"The Qualitative Report"},{"key":"e_1_2_6_27_1","first-page":"1","article-title":"Clarifying my world: identity work in the context of workplace bullying","volume":"17","author":"D'Cruz P.","year":"2012","journal-title":"The Qualitative Report"},{"key":"e_1_2_6_28_1","doi-asserted-by":"publisher","DOI":"10.1080\/02678370903257578"},{"key":"e_1_2_6_29_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1748-8583.2008.00081.x"},{"key":"e_1_2_6_30_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1359-1789(98)00043-3"},{"key":"e_1_2_6_31_1","first-page":"1","volume-title":"Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice","author":"Einarsen S.","year":"2003"},{"key":"e_1_2_6_32_1","first-page":"3","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Einarsen S.","year":"2011"},{"key":"e_1_2_6_33_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320903395652"},{"key":"e_1_2_6_34_1","doi-asserted-by":"publisher","DOI":"10.1080\/03069880410001723576"},{"key":"e_1_2_6_35_1","doi-asserted-by":"publisher","DOI":"10.1080\/13645570802648671"},{"key":"e_1_2_6_36_1","doi-asserted-by":"publisher","DOI":"10.1111\/1467-8721.00073"},{"key":"e_1_2_6_37_1","volume-title":"Discipline and Punish: The Birth of the Prison","author":"Foucault M.","year":"1977"},{"key":"e_1_2_6_38_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jvb.2004.01.002"},{"key":"e_1_2_6_39_1","doi-asserted-by":"publisher","DOI":"10.1037\/a0016637"},{"key":"e_1_2_6_40_1","first-page":"150","volume-title":"Studies in Social Power","author":"French J.","year":"1959"},{"key":"e_1_2_6_41_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.88.6.1019"},{"key":"e_1_2_6_42_1","doi-asserted-by":"publisher","DOI":"10.1177\/1523422311410639"},{"key":"e_1_2_6_43_1","volume-title":"Konfliktmanagement. Ein Handbuch f\u00fcr F\u00fchrungskr\u00e4fte und Berater [Conflict Management: a Handbook for Managers and Consultants]","author":"Glasl F.","year":"1994"},{"key":"e_1_2_6_44_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9450.2007.00554.x"},{"key":"e_1_2_6_45_1","doi-asserted-by":"publisher","DOI":"10.1027\/1016-9040\/a000026"},{"key":"e_1_2_6_46_1","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.7.1.20"},{"key":"e_1_2_6_47_1","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.12.1.63"},{"key":"e_1_2_6_48_1","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.5.1.111"},{"key":"e_1_2_6_49_1","doi-asserted-by":"publisher","DOI":"10.1177\/107179190601200401"},{"key":"e_1_2_6_50_1","doi-asserted-by":"publisher","DOI":"10.1080\/02678370903395568"},{"key":"e_1_2_6_51_1","doi-asserted-by":"publisher","DOI":"10.1108\/00251740610707695"},{"key":"e_1_2_6_52_1","doi-asserted-by":"publisher","DOI":"10.1002\/job.689"},{"key":"e_1_2_6_53_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2958.2000.tb00765.x"},{"key":"e_1_2_6_54_1","first-page":"205","volume-title":"Problematic Relationships in the Workplace","author":"Hess J.","year":"2006"},{"key":"e_1_2_6_55_1","volume-title":"Destructive Conflict and Bullying at Work","author":"Hoel H.","year":"2000"},{"key":"e_1_2_6_56_1","doi-asserted-by":"publisher","DOI":"10.1201\/9780203302262.pt1"},{"key":"e_1_2_6_57_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320802643665"},{"key":"e_1_2_6_58_1","first-page":"129","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Hoel H.","year":"2011"},{"key":"e_1_2_6_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1479-3555(02)02008-5"},{"key":"e_1_2_6_60_1","first-page":"107","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Hogh A.","year":"2011"},{"key":"e_1_2_6_61_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320143000799"},{"key":"e_1_2_6_62_1","doi-asserted-by":"publisher","DOI":"10.5172\/jmo.2006.12.3.235"},{"key":"e_1_2_6_63_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1440-1800.2006.00314.x"},{"key":"e_1_2_6_64_1","unstructured":"Ishiyama F.I.(2012).A new psychoeducational approach to addressing and preventing prejudice and discrimination in a multicultural society: \u2018Anti\u2010discrimination Response Training\u2019 based on an active witnessing model.Journal of Tohoku Psychological Association in press."},{"key":"e_1_2_6_65_1","doi-asserted-by":"publisher","DOI":"10.1002\/crq.21035"},{"key":"e_1_2_6_66_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00844845"},{"key":"e_1_2_6_67_1","doi-asserted-by":"publisher","DOI":"10.2307\/2392498"},{"key":"e_1_2_6_68_1","doi-asserted-by":"publisher","DOI":"10.17763\/haer.65.2.55533188520136u1"},{"key":"e_1_2_6_69_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781412976947.n6"},{"key":"e_1_2_6_70_1","first-page":"41","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Keashly L.","year":"2011"},{"key":"e_1_2_6_71_1","first-page":"339","volume-title":"The Destructive Side of Organizational Communication: Processes, Consequences and Constructive Ways of Organizing","author":"Keashly L.","year":"2009"},{"key":"e_1_2_6_72_1","doi-asserted-by":"publisher","DOI":"10.1136\/oem.57.10.656"},{"key":"e_1_2_6_73_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10551-007-9608-9"},{"key":"e_1_2_6_74_1","doi-asserted-by":"publisher","DOI":"10.1177\/0018726704045766"},{"key":"e_1_2_6_75_1","doi-asserted-by":"publisher","DOI":"10.1006\/obhd.1997.2746"},{"key":"e_1_2_6_76_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320600636531"},{"key":"e_1_2_6_77_1","doi-asserted-by":"publisher","DOI":"10.1080\/03069880410001723521"},{"key":"e_1_2_6_78_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9299.2007.00665.x"},{"key":"e_1_2_6_79_1","doi-asserted-by":"publisher","DOI":"10.1002\/casp.807"},{"key":"e_1_2_6_80_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594329608414853"},{"key":"e_1_2_6_81_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594329608414858"},{"key":"e_1_2_6_82_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.93.1.95"},{"key":"e_1_2_6_83_1","doi-asserted-by":"publisher","DOI":"10.1027\/1016-9040.14.3.231"},{"key":"e_1_2_6_84_1","doi-asserted-by":"publisher","DOI":"10.1080\/03637750601024156"},{"key":"e_1_2_6_85_1","doi-asserted-by":"publisher","DOI":"10.1177\/1350508407084487"},{"key":"e_1_2_6_86_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.84.3.390"},{"key":"e_1_2_6_87_1","doi-asserted-by":"publisher","DOI":"10.1504\/IJMDM.2003.002491"},{"key":"e_1_2_6_88_1","doi-asserted-by":"publisher","DOI":"10.1080\/03069880410001723558"},{"key":"e_1_2_6_89_1","doi-asserted-by":"publisher","DOI":"10.1891\/088667007782793174"},{"key":"e_1_2_6_90_1","doi-asserted-by":"publisher","DOI":"10.1023\/B:ERRJ.0000038648.08568.46"},{"key":"e_1_2_6_91_1","first-page":"409","article-title":"Workplace bullying risk audit","volume":"16","author":"McCarthy P.","year":"2000","journal-title":"Journal of Occupational Health and Safety \u2013 Australia and New Zealand"},{"key":"e_1_2_6_92_1","doi-asserted-by":"publisher","DOI":"10.1057\/9780230504202"},{"key":"e_1_2_6_93_1","first-page":"519","volume-title":"Australian Master OHS and Environment Guide 2003","author":"McCarthy P.","year":"2002"},{"key":"e_1_2_6_94_1","volume-title":"Managerial Styles and Their Effects on Employees' Health and Well\u2010being in Organisations Undergoing Restructuring","author":"McCarthy P.","year":"1995"},{"key":"e_1_2_6_95_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320143000861"},{"key":"e_1_2_6_96_1","doi-asserted-by":"publisher","DOI":"10.2307\/2787010"},{"key":"e_1_2_6_97_1","first-page":"1","article-title":"Workplace bullying: escalated incivility","volume":"68","author":"Namie G.","year":"2003","journal-title":"Ivey Business Journal"},{"key":"e_1_2_6_98_1","first-page":"343","article-title":"Active and passive accomplices: the communal character of workplace bullying","volume":"4","author":"Namie G.","year":"2010","journal-title":"International Journal of Communication"},{"key":"e_1_2_6_99_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jpsychores.2006.03.051"},{"key":"e_1_2_6_100_1","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.13.2.128"},{"key":"e_1_2_6_101_1","first-page":"149","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Nielsen M.","year":"2011"},{"key":"e_1_2_6_102_1","volume-title":"Training & Development: Learning for Sustainable Managment","author":"Noe R.","year":"2012"},{"key":"e_1_2_6_103_1","first-page":"569","article-title":"Victims of bullying at work in Ireland","volume":"14","author":"O' Moore M.","year":"1998","journal-title":"Journal of Occupational Health and Safety \u2013 Australia and New Zealand"},{"key":"e_1_2_6_104_1","volume-title":"Aggression in the Schools: Bullies and Whipping Boys","author":"Olweus D.","year":"1978"},{"key":"e_1_2_6_105_1","volume-title":"Bullying at School: What We Know and What We Can Do","author":"Olweus D.","year":"1993"},{"key":"e_1_2_6_106_1","doi-asserted-by":"publisher","DOI":"10.1177\/0021886309335067"},{"key":"e_1_2_6_107_1","doi-asserted-by":"publisher","DOI":"10.1177\/0018726709345043"},{"key":"e_1_2_6_108_1","doi-asserted-by":"publisher","DOI":"10.1089\/cpb.2009.0025"},{"key":"e_1_2_6_109_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmj.318.7178.228"},{"key":"e_1_2_6_110_1","doi-asserted-by":"publisher","DOI":"10.1348\/2044-8325.002000"},{"key":"e_1_2_6_111_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-4560.1993.tb01191.x"},{"key":"e_1_2_6_112_1","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1099-1298(199706)7:3<199::AID-CASP418>3.0.CO;2-H"},{"key":"e_1_2_6_113_1","doi-asserted-by":"publisher","DOI":"10.1108\/01437729910268614"},{"key":"e_1_2_6_114_1","doi-asserted-by":"publisher","DOI":"10.4324\/9780203302194"},{"key":"e_1_2_6_115_1","first-page":"327","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Rayner C.","year":"2011"},{"key":"e_1_2_6_116_1","doi-asserted-by":"publisher","DOI":"10.1002\/hrdq.20020"},{"key":"e_1_2_6_117_1","doi-asserted-by":"publisher","DOI":"10.1353\/sof.0.0178"},{"key":"e_1_2_6_118_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320802651403"},{"key":"e_1_2_6_119_1","doi-asserted-by":"publisher","DOI":"10.1504\/IJMDM.2003.002487"},{"key":"e_1_2_6_120_1","doi-asserted-by":"publisher","DOI":"10.1177\/00187267035610003"},{"key":"e_1_2_6_121_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.scaman.2008.04.004"},{"key":"e_1_2_6_122_1","doi-asserted-by":"publisher","DOI":"10.1108\/00483480910920697"},{"key":"e_1_2_6_123_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-0432.2009.00465.x"},{"key":"e_1_2_6_124_1","first-page":"227","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Salin D.","year":"2011"},{"key":"e_1_2_6_125_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijlp.2007.06.007"},{"key":"e_1_2_6_126_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781412976947.n4"},{"key":"e_1_2_6_127_1","first-page":"27","article-title":"A proactive response to the mobbing problem: a guide for HR managers","volume":"10","author":"Shallcross L.","year":"2010","journal-title":"New Zealand Journal of Human Resources Management"},{"key":"e_1_2_6_128_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.socscimed.2006.10.038"},{"key":"e_1_2_6_129_1","unstructured":"Sheehan M. McCarthy P. Barker M.andHenderson M.(2001).A model for assessing the impacts and costs of workplace bullying. Paper presented at the Standing Conference on Organizational Symbolism (SCOS). Trinity College Dublin."},{"key":"e_1_2_6_130_1","doi-asserted-by":"publisher","DOI":"10.1037\/a0020723"},{"key":"e_1_2_6_131_1","first-page":"270","volume-title":"Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice","author":"Tehrani N.","year":"2003"},{"key":"e_1_2_6_132_1","doi-asserted-by":"publisher","DOI":"10.1080\/03069880410001727567"},{"key":"e_1_2_6_133_1","first-page":"285","volume-title":"Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice","author":"Vartia M.","year":"2003"},{"key":"e_1_2_6_134_1","first-page":"1","volume-title":"Research in Organizational Behavior","author":"Weiss H.","year":"1996"},{"key":"e_1_2_6_135_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.tate.2010.05.005"},{"key":"e_1_2_6_136_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.bushor.2010.06.002"},{"key":"e_1_2_6_137_1","doi-asserted-by":"publisher","DOI":"10.1108\/01437729910268669"},{"key":"e_1_2_6_138_1","first-page":"177","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Zapf D.","year":"2011"},{"key":"e_1_2_6_139_1","first-page":"75","volume-title":"Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice","author":"Zapf D.","year":"2011"},{"key":"e_1_2_6_140_1","doi-asserted-by":"publisher","DOI":"10.1080\/13594320143000834"}],"container-title":["International Journal of Management Reviews"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1111%2Fj.1468-2370.2012.00339.x","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1111\/j.1468-2370.2012.00339.x","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,10,3]],"date-time":"2023-10-03T00:57:32Z","timestamp":1696294652000},"score":1,"resource":{"primary":{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/10.1111\/j.1468-2370.2012.00339.x"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,6,6]]},"references-count":139,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2013,7]]}},"alternative-id":["10.1111\/j.1468-2370.2012.00339.x"],"URL":"https:\/\/doi.org\/10.1111\/j.1468-2370.2012.00339.x","archive":["Portico"],"relation":{},"ISSN":["1460-8545","1468-2370"],"issn-type":[{"value":"1460-8545","type":"print"},{"value":"1468-2370","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,6,6]]}}}