{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,18]],"date-time":"2026-08-18T01:08:57Z","timestamp":1787015337333,"version":"build-2736575974"},"reference-count":35,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2017,7,3]],"date-time":"2017-07-03T00:00:00Z","timestamp":1499040000000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"funder":[{"name":"NSW Family and Community Services, Ageing, Disability & Home Care"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Research Intellect Disabil"],"published-print":{"date-parts":[[2018,1]]},"abstract":"<jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>Planners will engage with people with cognitive disability and complex support needs in the Australian National Disability Insurance Scheme, but the specific skills needed to build sustainable plans with this group are not yet known.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Method<\/jats:title>\n                    <jats:p>A qualitative study was conducted to explore the barriers and facilitators to planning with people with cognitive disability and complex support needs. Focus groups were held with 99 planning practitioners across metropolitan and regional locations in New South Wales, Australia.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Thematic analysis showed planners need to build a partnership based on mutual trust and respect with a person with complex support needs and harness a range of skills to respond to individual support needs, learning capacity, systemic hurdles and life challenges.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>Planner skills can be used to address barriers to planning for people with cognitive disability and complex support needs. Gaining skills took professional support and personal commitment.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1111\/jar.12381","type":"journal-article","created":{"date-parts":[[2017,7,3]],"date-time":"2017-07-03T04:52:39Z","timestamp":1499057559000},"page":"142-151","source":"Crossref","is-referenced-by-count":21,"title":["Unpacking the complexity of planning with persons with cognitive disability and complex support needs"],"prefix":"10.1111","volume":"31","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0344-7399","authenticated-orcid":false,"given":"Susan","family":"Collings","sequence":"first","affiliation":[{"name":"School of Social Sciences, Arts and Social Sciences UNSW Australia  Sydney NSW Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Angela","family":"Dew","sequence":"additional","affiliation":[{"name":"School of Social Sciences, Arts and Social Sciences UNSW Australia  Sydney NSW Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Leanne","family":"Dowse","sequence":"additional","affiliation":[{"name":"School of Social Sciences, Arts and Social Sciences UNSW Australia  Sydney NSW Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2017,7,3]]},"reference":[{"key":"e_1_2_8_2_1","unstructured":"Anderson S. (2012).New and innovative approaches to supporting people with complex needs: Winston Churchill Fellowship Report October 2102. Retrieved fromwww.revolving-doors.org.uk\/documents\/churchill-report\/"},{"issue":"2","key":"e_1_2_8_3_1","doi-asserted-by":"crossref","first-page":"2","DOI":"10.1108\/14769018200800010","article-title":"Time to get real about personalisation","volume":"16","author":"Beresford P.","year":"2008","journal-title":"Journal of Integrated Care"},{"key":"e_1_2_8_4_1","doi-asserted-by":"publisher","DOI":"10.1037\/13620-004"},{"key":"e_1_2_8_5_1","doi-asserted-by":"crossref","first-page":"24","DOI":"10.1080\/23297018.2014.910863","article-title":"Access to the National Disability Insurance Scheme for people with intellectual disabilities who are involved in the criminal justice system","volume":"1","author":"Clift K.","year":"2014","journal-title":"Research and Practice in Intellectual and Developmental Disabilities"},{"key":"e_1_2_8_6_1","doi-asserted-by":"publisher","DOI":"10.3109\/13668250.2016.1151864"},{"key":"e_1_2_8_7_1","article-title":"\u201cThey need to be able to have walked in our shoes\u201d: What people with intellectual disability say about National Disability Insurance Scheme planning","author":"Collings S.","year":"2017","journal-title":"Journal of Intellectual and Developmental Disability"},{"key":"e_1_2_8_8_1","first-page":"303","volume-title":"Case management: Inclusive community practice","author":"Collings S.","year":"2017"},{"key":"e_1_2_8_9_1","volume-title":"Responding to People with Multiple and Complex Needs","author":"Department of Human Services, Victoria [DHS]","year":"2002"},{"key":"e_1_2_8_10_1","unstructured":"Department of Human Services Victoria [DHS]. (2007).Evaluation of multiple and complex needs initiative: Final Report December 2007.Melbourne Australia:KPMG."},{"key":"e_1_2_8_11_1","doi-asserted-by":"publisher","DOI":"10.1080\/23297018.2014.953671"},{"issue":"1","key":"e_1_2_8_12_1","doi-asserted-by":"crossref","first-page":"81","DOI":"10.3109\/13668250.2015.1125868","article-title":"More, better, or different? NDIS workforce planning for people with intellectual disability and complex support needs","volume":"41","author":"Dowse L.","year":"2015","journal-title":"Journal of Intellectual and Developmental Disability"},{"key":"e_1_2_8_13_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781849208574"},{"key":"e_1_2_8_14_1","volume-title":"Practice of case management: Effective strategies for positive outcomes","author":"Gursansky D.","year":"2012"},{"key":"e_1_2_8_15_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmj.311.7000.299"},{"key":"e_1_2_8_16_1","doi-asserted-by":"publisher","DOI":"10.1111\/aswp.12068"},{"key":"e_1_2_8_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dhjo.2015.09.006"},{"key":"e_1_2_8_18_1","unstructured":"Madden R. H. Fortune N. Collings S. &Madden R. C. (2014).Cross\u2010sector service coordination for people with high and complex needs: Harnessing existing evidence and knowledge (Policy Bulletin 2 2014). Retrieved fromhttp:\/\/sydney.edu.au\/health-sciences\/cdrp\/publications\/policy-bulletins.shtml"},{"key":"e_1_2_8_19_1","unstructured":"McDermott S. &Bruce J. (2010).Evaluation of the Complex Needs Coordination Project: Final Report. Prepared for the City of Sydney by the Social Policy Research Centre. University of New South Wales. October 2010. Retrieved fromhttp:\/\/www.cityofsydney.nsw.gov.au\/__data\/assets\/pdf_file\/0013\/125500\/CNCP-EvaluationReport.pdf"},{"key":"e_1_2_8_20_1","unstructured":"Mental Health Commission Western Australia. (2010).People with Exceptionally Complex Needs (PECN):Interim Evaluation Report. Perth Western Australia."},{"key":"e_1_2_8_21_1","first-page":"97","volume-title":"Case Management: Inclusive Community Practice","author":"Moore E.","year":"2017"},{"key":"e_1_2_8_22_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781483328164"},{"key":"e_1_2_8_23_1","first-page":"110","volume-title":"Community disability services: An evidence\u2010based approach to practice","author":"Nankervis K.","year":"2006"},{"key":"e_1_2_8_24_1","unstructured":"NDIS. (2014a).Operational Guideline \u2010 Planning and Assessment \u2010 Assessment of Participants\u2019 Needs (v 2.0 16 January 2014)."},{"key":"e_1_2_8_25_1","unstructured":"NDIS. (2014b).Operational guideline\u2010 Planning and Assessment \u2013 Facilitating the Participant's Statement of Goals and Aspirations (V 2.0 16 January 2014). Retrieved fromhttp:\/\/pandora.nla.gov.au\/pan\/123461\/20160630-0339\/www.ndis.gov.au\/planning-and-assessment-facilitating-t.html"},{"key":"e_1_2_8_26_1","unstructured":"NDIS. (2014c).Operational Guideline \u2013Planning and Assessment \u2013Supports in the plan (v 2.1 1 September 2014). Retrieved fromhttp:\/\/pandora.nla.gov.au\/pan\/123461\/20160630-0339\/www.ndis.gov.au\/planning-and-assessment-supports-th.html"},{"key":"e_1_2_8_27_1","unstructured":"NDIS. (2017).Fact Sheet: Support Coordination Information for Providers. Retrieved fromhttps:\/\/www.ndis.gov.au\/medias\/documents\/hdf\/hc6\/8800436518942\/Fact-sheet-Support-coordination.pdf"},{"key":"e_1_2_8_28_1","unstructured":"O'Brien J. &Lovett H. (1992).Finding a way toward everyday lives: The contribution of person\u2010centred planning.Harrisburg:Pennsylvania Office of Mental Retardation."},{"key":"e_1_2_8_29_1","first-page":"3","volume-title":"Person\u2010centred planning: Research, practice, and future directions","author":"O'Brien C. L.","year":"2002"},{"key":"e_1_2_8_30_1","volume-title":"Meeting complex needs: The future of social care","author":"Rankin J.","year":"2004"},{"key":"e_1_2_8_31_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-3148.2006.00333.x"},{"key":"e_1_2_8_32_1","unstructured":"Rosengard A. Laing I. Ridley J. &Hunter S. (2007).A literature review on multiple and complex needs. Scottish Executive Social Research Edinburgh. Retrieved fromhttp:\/\/www.gov.scot\/Resource\/Doc\/163153\/0044343.pdf"},{"key":"e_1_2_8_33_1","unstructured":"Sanderson H. (2000).Person\u2010centred planning: Key features and approaches. Report for the Joseph Rowntree Foundation UK. Retrieved fromhttp:\/\/www.familiesleadingplanning.co.uk\/documents\/pcp%20key%20features%20and%20styles.pdf"},{"key":"e_1_2_8_34_1","doi-asserted-by":"crossref","first-page":"70","DOI":"10.1186\/1472-6963-12-70","article-title":"Integrating evidence into policy and sustainable disability services delivery in western New South Wales, Australia: The \u2018wobbly hub and double spokes\u2019 project","volume":"12","author":"Veitch C.","year":"2012","journal-title":"BMC Health Services Research"},{"key":"e_1_2_8_35_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-8462.2013.12032.x"},{"key":"e_1_2_8_36_1","doi-asserted-by":"publisher","DOI":"10.1093\/bjsw\/bct005"}],"container-title":["Journal of Applied Research in Intellectual Disabilities"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1111%2Fjar.12381","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1111\/jar.12381","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,9,29]],"date-time":"2023-09-29T15:38:03Z","timestamp":1696001883000},"score":1,"resource":{"primary":{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/10.1111\/jar.12381"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,7,3]]},"references-count":35,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2018,1]]}},"alternative-id":["10.1111\/jar.12381"],"URL":"https:\/\/doi.org\/10.1111\/jar.12381","archive":["Portico"],"relation":{},"ISSN":["1360-2322","1468-3148"],"issn-type":[{"value":"1360-2322","type":"print"},{"value":"1468-3148","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,7,3]]}}}