{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,8]],"date-time":"2026-09-08T06:06:43Z","timestamp":1788847603384,"version":"build-2803163510"},"reference-count":29,"publisher":"Wiley","license":[{"start":{"date-parts":[[2026,9,7]],"date-time":"2026-09-07T00:00:00Z","timestamp":1788739200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"},{"start":{"date-parts":[[2026,9,7]],"date-time":"2026-09-07T00:00:00Z","timestamp":1788739200000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["J intellect Disabil Res"],"abstract":"<jats:title>ABSTRACT<\/jats:title>\n                  <jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>Conversational artificial intelligence (AI) has the potential to transform personalised supports for people with intellectual disability by extending assistance beyond task completion to everyday reasoning and decision\u2010making. However, little is known about how adults with intellectual disability experience this technology. This study explored how adults with intellectual disability experienced conversational AI as a support for everyday decision\u2010making.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>A qualitative interpretivist study was conducted with 46 adults with mild\u2010to\u2010moderate intellectual disability recruited through six community organisations in Chile. Participants used a conversational AI platform for 4\u2009weeks before completing semistructured interviews. Data were analysed using Reflexive Thematic Analysis.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Four interconnected themes were identified. Participants experienced conversational AI as a resource that supported understanding through dialogue, helped them organise their thinking while retaining ownership of decisions, complemented existing support networks, and was considered legitimate only when accessible, personalised, and user\u2010controlled. Participants rejected AI as a substitute for human support, instead describing it as a tool that helped them reflect, prepare for decisions, and feel more confident before deciding.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>Participants experienced conversational AI as a personalised form of cognitive support that helped them organise their thinking and approach everyday decisions while retaining ownership of the final decision. These findings suggest that generative AI has the potential to extend existing personalised support models by supporting how adults with intellectual disability engage with thinking and decision\u2010making, highlighting the importance of accessible, user\u2010controlled, and codesigned AI systems.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1111\/jir.70171","type":"journal-article","created":{"date-parts":[[2026,9,8]],"date-time":"2026-09-08T05:08:07Z","timestamp":1788844087000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Conversational AI as Personalised Cognitive Support: Adults With Intellectual Disability's Experiences of Everyday Decision\u2010Making"],"prefix":"10.1111","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8021-525X","authenticated-orcid":false,"given":"Izaskun","family":"\u00c1lvarez\u2010Aguado","sequence":"first","affiliation":[{"name":"Universidad de Las Am\u00e9ricas  Santiago Chile"},{"name":"Millennium Institute for Care Research (MICARE, CS2019_024)  Santiago Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3333-4798","authenticated-orcid":false,"given":"Vanessa","family":"Vega","sequence":"additional","affiliation":[{"name":"Millennium Institute for Care Research (MICARE, CS2019_024)  Santiago Chile"},{"name":"Pontificia Universidad Cat\u00f3lica de Valpara\u00edso  Valpara\u00edso Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5567-5513","authenticated-orcid":false,"given":"Miguel","family":"Rosell\u00f3\u2010Pe\u00f1aloza","sequence":"additional","affiliation":[{"name":"Universidad de Las Am\u00e9ricas  Santiago Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Leyre \u00c1lvarez","family":"Aguado","sequence":"additional","affiliation":[{"name":"Servicio Navarro de Salud\u2010Osasunbidea  Pamplona Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6074-4448","authenticated-orcid":false,"given":"Karla Campa\u00f1a","family":"Vilo","sequence":"additional","affiliation":[{"name":"Universidad Aut\u00f3noma de Chile  Talca Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-7960-8953","authenticated-orcid":false,"given":"Jennifer Figueroa","family":"Figueroa","sequence":"additional","affiliation":[{"name":"Millennium Institute for Care Research (MICARE, CS2019_024)  Santiago Chile"},{"name":"Universidad Andr\u00e9s Bello  Santiago Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6674-2168","authenticated-orcid":false,"given":"Felipe Mu\u00f1oz","family":"La Rivera","sequence":"additional","affiliation":[{"name":"Millennium Institute for Care Research (MICARE, CS2019_024)  Santiago Chile"},{"name":"Pontificia Universidad Cat\u00f3lica de Valpara\u00edso  Valpara\u00edso Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7487-0154","authenticated-orcid":false,"given":"F\u00e9lix","family":"Gonz\u00e1lez\u2010Carrasco","sequence":"additional","affiliation":[{"name":"Millennium Institute for Care Research (MICARE, CS2019_024)  Santiago Chile"},{"name":"Pontificia Universidad Cat\u00f3lica de Valpara\u00edso  Valpara\u00edso Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0311-1761","authenticated-orcid":false,"given":"Felipe Espinosa","family":"Parra","sequence":"additional","affiliation":[{"name":"Millennium Institute for Care Research (MICARE, CS2019_024)  Santiago Chile"},{"name":"Pontificia Universidad Cat\u00f3lica de Valpara\u00edso  Valpara\u00edso Chile"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2026,9,7]]},"reference":[{"issue":"4","key":"e_1_2_13_2_1","doi-asserted-by":"crossref","first-page":"58","DOI":"10.57197\/JDR-2023-0055","article-title":"Intellectual Disability and Technology: An Artificial Intelligence Perspective and Framework","volume":"2","author":"Almufareh M. 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