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Data were meticulously analyzed via Colaizzi's seven\u2010step methodological procedure.<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>Nine barriers were elucidated, including physical limitation, inadequate training and support, self\u2010imposed denial, failure to rebuild the digital healthcare environment, equipment constraints, deficits in communication and feedback, skepticism regarding data accuracy and validity, sense of social deprivation, and network information boycott. Conversely, eleven facilitators were identified, encompassing peer modeling, availability of training and support, reconstructive efforts toward the digital healthcare environment, mandatory usage, familial influence, media impact, scientific publicity and education, enhancement of self\u2010efficacy, sense of social participation, perceived convenience, and access to healthful information.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusion<\/jats:title><jats:p>Based on the COM\u2010B and BCW models, healthcare organizations may be able to improve their digital healthcare support systems (capabilities), technical design, network speed, and equipment configuration (opportunities), as well as focus on \u201chuman\u2010computer integration,\u201d the parallel existence of digital technology and humanistic care, and taking into account the issues of information security, accuracy, and human rights equality (motivation) while benefiting the patients, in order to bridge the healthcare digital divide for the older adults.<\/jats:p><\/jats:sec>","DOI":"10.1111\/jjns.12626","type":"journal-article","created":{"date-parts":[[2024,9,11]],"date-time":"2024-09-11T03:19:41Z","timestamp":1726024781000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["Barriers and facilitators to bridging the healthcare digital divide for the older adults: A qualitative research from patients in China"],"prefix":"10.1111","volume":"21","author":[{"ORCID":"https:\/\/orcid.org\/0009-0003-9333-8931","authenticated-orcid":false,"given":"Fei","family":"Liu","sequence":"first","affiliation":[{"name":"Department of Nursing, Shanghai Tenth People's Hospital, School of Medicine Tongji University  Shanghai People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Xiaobing","family":"Yin","sequence":"additional","affiliation":[{"name":"Department of Nursing, Shanghai Tenth People's Hospital, School of Medicine Tongji University  Shanghai People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yuting","family":"Huang","sequence":"additional","affiliation":[{"name":"Department of Nursing, Shanghai Tenth People's Hospital, School of Medicine Tongji University  Shanghai People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7515-2277","authenticated-orcid":false,"given":"Xiaoping","family":"Zhu","sequence":"additional","affiliation":[{"name":"Department of Nursing, Shanghai Tenth People's Hospital, School of Medicine Tongji University  Shanghai People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2024,9,10]]},"reference":[{"key":"e_1_2_12_2_1","doi-asserted-by":"publisher","DOI":"10.2196\/33364"},{"key":"e_1_2_12_3_1","doi-asserted-by":"publisher","DOI":"10.3389\/fsurg.2022.811749"},{"key":"e_1_2_12_4_1","doi-asserted-by":"publisher","DOI":"10.1111\/ajag.12449"},{"key":"e_1_2_12_5_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2020-037318"},{"key":"e_1_2_12_6_1","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare11152146"},{"key":"e_1_2_12_7_1","doi-asserted-by":"publisher","DOI":"10.5840\/dspp1971112"},{"key":"e_1_2_12_8_1","unstructured":"German Federal Medical Ministry. 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