{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,23]],"date-time":"2026-09-23T04:02:08Z","timestamp":1790136128765,"version":"4.0.1"},"reference-count":33,"publisher":"Wiley","issue":"3","license":[{"start":{"date-parts":[[2026,7,15]],"date-time":"2026-07-15T00:00:00Z","timestamp":1784073600000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2026,7,15]],"date-time":"2026-07-15T00:00:00Z","timestamp":1784073600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"funder":[{"DOI":"10.13039\/501100004491","name":"Balikesir \u00dcniversitesi","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100004491","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Nursing &amp; Health Sciences"],"published-print":{"date-parts":[[2026,9]]},"abstract":"<jats:title>ABSTRACT<\/jats:title>\n                  <jats:p>\n                    Patient experience is a critical indicator of healthcare quality and therefore requires assessment using robust measurement tools. One such is the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. However, limited evidence supports its validation, underscoring the need for further psychometric evaluation across diverse healthcare contexts. A multicenter cross\u2010sectional psychometric study was conducted across three private hospitals in Turkey. Between December 2023 and December 2024, data were collected from 478 patients following hospital discharge. Content validity was assessed using content validity indices, and construct validity was examined through confirmatory factor analysis. Reliability was assessed using Cronbach's alpha and McDonald's omega. The Turkish HCAHPS maintained its original structure with excellent content validity. Confirmatory factor analysis demonstrated a good model fit (\n                    <jats:italic>\u03c7<\/jats:italic>\n                    <jats:sup>2<\/jats:sup>\n                    \/df\u2009=\u20092.06; RMSEA\u2009=\u20090.05; CFI\u2009=\u20090.98; NFI\u2009=\u20090.96). Reliability analysis revealed that both Cronbach's alpha and McDonald's omega values ranged from 0.71 to 0.95, indicating acceptable to excellent internal consistency across composites. The Turkish version of the HCAHPS demonstrated acceptable psychometric properties, supporting its use as a reliable tool for measuring patient experience, with potential to inform quality improvement efforts in hospital settings.\n                  <\/jats:p>","DOI":"10.1111\/nhs.70391","type":"journal-article","created":{"date-parts":[[2026,7,16]],"date-time":"2026-07-16T06:01:08Z","timestamp":1784181668000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Turkish Adaptation and Psychometric Evaluation of the Hospital Consumer Assessment of Healthcare Providers and Systems (\n                    <scp>HCAHPS<\/scp>\n                    ) Survey: A Multicenter Study"],"prefix":"10.1111","volume":"28","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6168-8676","authenticated-orcid":false,"given":"Mehmet","family":"G\u00fcl\u015fen","sequence":"first","affiliation":[{"name":"\u0130vrindi Vocational School of Health Services, Bal\u0131kesir University  Bal\u0131kesir Turkey"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4606-4942","authenticated-orcid":false,"given":"Hasan Fehmi","family":"Dirik","sequence":"additional","affiliation":[{"name":"Faculty of Nursing Dokuz Eyl\u00fcl University  \u0130zmir Turkey"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0038-5479","authenticated-orcid":false,"given":"Kubilay","family":"Kaymaz","sequence":"additional","affiliation":[{"name":"American Hospital  \u0130stanbul Turkey"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0816-4435","authenticated-orcid":false,"given":"Asuman","family":"Ku\u015f\u00e7u","sequence":"additional","affiliation":[{"name":"Anadolu Medical Center  Kocaeli Turkey"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0005-6644-5824","authenticated-orcid":false,"given":"Melis","family":"Yazici","sequence":"additional","affiliation":[{"name":"American Hospital  \u0130stanbul Turkey"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0004-4142-5459","authenticated-orcid":false,"given":"I\u015f\u0131l","family":"Yerlikaya","sequence":"additional","affiliation":[{"name":"Ankara G\u00fcven Hospital  Ankara Turkey"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0451-0986","authenticated-orcid":false,"given":"\u0130lkay","family":"Baylam","sequence":"additional","affiliation":[{"name":"Planetree International  Derby Connecticut USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2026,7,15]]},"reference":[{"key":"e_1_2_13_2_1","unstructured":"Agency for Healthcare Research and Quality.2016.\u201cGuidelines for Translating CAHPS\u00ae Surveys.\u201dhttps:\/\/www.ahrq.gov\/cahps\/surveys\u2010guidance\/helpful\u2010resources\/resources\/cahpsGuidelines_Translation.html."},{"key":"e_1_2_13_3_1","unstructured":"Agency for Healthcare Research and Quality.2025.\u201cWhat Is Patient Experience?\u201dhttps:\/\/www.ahrq.gov\/cahps\/about\u2010cahps\/patient\u2010experience\/index.html."},{"key":"e_1_2_13_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jiph.2017.02.002"},{"key":"e_1_2_13_5_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen\u20102020\u2010040240"},{"key":"e_1_2_13_6_1","doi-asserted-by":"publisher","DOI":"10.1186\/s13643-015-0089-0"},{"key":"e_1_2_13_7_1","doi-asserted-by":"publisher","DOI":"10.1177\/10775587231223292"},{"key":"e_1_2_13_8_1","doi-asserted-by":"publisher","DOI":"10.1590\/1806-9649-2022v29e0821"},{"key":"e_1_2_13_9_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2018.00149"},{"key":"e_1_2_13_10_1","doi-asserted-by":"publisher","DOI":"10.1080\/19312458.2017.1396583"},{"key":"e_1_2_13_11_1","doi-asserted-by":"publisher","DOI":"10.1111\/1475-6773.12305"},{"key":"e_1_2_13_12_1","doi-asserted-by":"publisher","DOI":"10.1001\/jamahealthforum.2023.2766"},{"key":"e_1_2_13_13_1","unstructured":"Hospital Consumer Assessment of Healthcare Providers and Systems. (2025).\u201cSurvey instruments.\u201dhttps:\/\/www.hcahpsonline.org\/."},{"key":"e_1_2_13_14_1","doi-asserted-by":"publisher","DOI":"10.35680\/2372\u20100247.1669"},{"key":"e_1_2_13_15_1","doi-asserted-by":"publisher","DOI":"10.1177\/2374373520912083"},{"key":"e_1_2_13_16_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1475\u20106773.2005.00478.x"},{"key":"e_1_2_13_17_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1475\u20106773.2005.00472.x"},{"key":"e_1_2_13_18_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen\u20102021\u2010049570"},{"key":"e_1_2_13_19_1","doi-asserted-by":"publisher","DOI":"10.1186\/1471-2288-10-22"},{"key":"e_1_2_13_20_1","volume-title":"COSMIN Checklist Manual","author":"Mokkink L. B.","year":"2012"},{"key":"e_1_2_13_21_1","doi-asserted-by":"publisher","DOI":"10.1056\/CAT.18.0288"},{"key":"e_1_2_13_22_1","volume-title":"Psychometric Theory","author":"Nunnally J. 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A.Coulter C.Jenkinson J.Cartwright S.Bruster andN.Richards.2002.\u201cDevelopment and Pilot Testing of Questionnaires for Use in the Acute NHS Trust Inpatient Survey Programme.\u201dPicker Institute Europe."},{"issue":"2","key":"e_1_2_13_25_1","first-page":"23","article-title":"Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness\u2010of\u2010Fit Measures","volume":"8","author":"Schermelleh\u2010Engel K.","year":"2003","journal-title":"Methods of Psychological Research Online"},{"key":"e_1_2_13_26_1","doi-asserted-by":"publisher","DOI":"10.1111\/jnu.12898"},{"key":"e_1_2_13_27_1","unstructured":"The Beryl Institute.2025.\u201cDefining Patient and Human Experience.\u201dhttps:\/\/theberylinstitute.org\/defining\u2010patient\u2010experience\/."},{"key":"e_1_2_13_28_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjoq\u20102022\u2010001972"},{"key":"e_1_2_13_29_1","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pmed.0040296"},{"key":"e_1_2_13_30_1","doi-asserted-by":"publisher","DOI":"10.1080\/07359683.2014.907114"},{"key":"e_1_2_13_31_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1524\u20104733.2005.04054.x"},{"key":"e_1_2_13_32_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1471-6712.1993.tb00180.x"},{"key":"e_1_2_13_33_1","doi-asserted-by":"publisher","DOI":"10.35680\/2372-0247.1594"},{"key":"e_1_2_13_34_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph16112054"}],"container-title":["Nursing &amp; Health Sciences"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1111\/nhs.70391","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/full-xml\/10.1111\/nhs.70391","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1111\/nhs.70391","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,9,23]],"date-time":"2026-09-23T03:03:25Z","timestamp":1790132605000},"score":1,"resource":{"primary":{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/10.1111\/nhs.70391"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,7,15]]},"references-count":33,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2026,9]]}},"alternative-id":["10.1111\/nhs.70391"],"URL":"https:\/\/doi.org\/10.1111\/nhs.70391","archive":["Portico"],"relation":{},"ISSN":["1441-0745","1442-2018"],"issn-type":[{"value":"1441-0745","type":"print"},{"value":"1442-2018","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,7,15]]},"assertion":[{"value":"2025-08-15","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2026-07-02","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2026-07-15","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}],"article-number":"e70391"}}