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The data collected in January\u2013July 2020 via \u2018the 36\u2010item PCPC instrument\u2019 were analysed using Pearson's chi\u2010squared test, Mann\u2013Whitney <jats:italic>U<\/jats:italic>\u2010test, Cronbach's alpha, and multigroup confirmatory factor analysis (MGCFA).<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>Long\u2010term FAs had worse perceptions of patient\u2010centredness than short\u2010term FAs across all subscales: patients\u2019 preferences, physical comfort, coordination of care, continuity and transition, emotional support, access to care, information and education, and family and friends. The MGCFA indicated a good fit for the predicted eight\u2010factor model.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusions<\/jats:title><jats:p>Long\u2010term FAs\u2019 care needs are currently not being met, indicating the need for considering how the way healthcare services are arranged and care is provided affects prolonged and high care needs. Various dimensions of patient\u2010centredness need to be addressed when developing not only FAs\u2019 care but also wider service paths. A distinction should be made between long\u2010 and short\u2010term frequent attendance when identifying and addressing FAs\u2019 service needs.<\/jats:p><\/jats:sec>","DOI":"10.1111\/scs.13256","type":"journal-article","created":{"date-parts":[[2024,3,25]],"date-time":"2024-03-25T03:19:00Z","timestamp":1711336740000},"page":"669-679","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Long\u2010 and short\u2010term frequent attenders' perceptions of patient\u2010centredness in Finnish primary healthcare: A cross\u2010sectional survey and the equivalence of the factor structure of the 36\u2010item patient\u2010centred primary care instrument"],"prefix":"10.1111","volume":"38","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5998-883X","authenticated-orcid":false,"given":"Huhtakangas","family":"Moona","sequence":"first","affiliation":[{"name":"Research Unit of Health Sciences and Technology, Faculty of Medicine University of Oulu  Oulu Finland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Tolvanen","family":"Mimmi","sequence":"additional","affiliation":[{"name":"Northern Finland Birth Cohort, Faculty of Medicine University of Oulu  Oulu Finland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kyng\u00e4s","family":"Helvi","sequence":"additional","affiliation":[{"name":"Research Unit of Health Sciences and Technology, Faculty of Medicine University of Oulu  Oulu Finland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8634-0628","authenticated-orcid":false,"given":"Kanste","family":"Outi","sequence":"additional","affiliation":[{"name":"Research Unit of Health Sciences and Technology, Faculty of Medicine University of Oulu  Oulu Finland"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"311","published-online":{"date-parts":[[2024,3,24]]},"reference":[{"key":"e_1_2_12_2_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.puhe.2004.03.007"},{"issue":"48","key":"e_1_2_12_3_1","first-page":"3163","article-title":"Paljon sosiaali\u2010 ja terveyspalveluja k\u00e4ytt\u00e4v\u00e4t asiakkaat Oulussa [heavy users of social and health care services in the city of Oulu. 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