{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,29]],"date-time":"2026-09-29T00:13:18Z","timestamp":1790640798221,"version":"4.1.0"},"reference-count":6,"publisher":"Wiley","issue":"3pt2","license":[{"start":{"date-parts":[[2013,7,28]],"date-time":"2013-07-28T00:00:00Z","timestamp":1374969600000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Transfusion"],"published-print":{"date-parts":[[2014,3]]},"abstract":"<jats:sec><jats:title>Background<\/jats:title><jats:p><jats:styled-content style=\"fixed-case\">C<\/jats:styled-content>anadian <jats:styled-content style=\"fixed-case\">B<\/jats:styled-content>lood <jats:styled-content style=\"fixed-case\">S<\/jats:styled-content>ervices runs approximately 16,000 donor clinics annually. While there were more than 220 different clinic configurations used in 2011 and 2012, 67% of all clinic configurations followed one of 51 standard models. As part of operational planning for current and future configurations it was necessary for <jats:styled-content style=\"fixed-case\">C<\/jats:styled-content>anadian <jats:styled-content style=\"fixed-case\">B<\/jats:styled-content>lood <jats:styled-content style=\"fixed-case\">S<\/jats:styled-content>ervices to calculate staffing requirements for standard clinic models.<\/jats:p><\/jats:sec><jats:sec><jats:title>Study Design and Methods<\/jats:title><jats:p>In this article we present a method that incorporates both cost control and impact on donor experience. We calculate staffing requirements to minimize costs, but adjust using queuing theory to ensure donor wait time metrics are met. The method can be applied in a wide variety of situations.<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>Although developed for a particular study, the methods described in this article can be applied in a wide variety of situations. A case study in which the model is used to review existing staffing arrangements at <jats:styled-content style=\"fixed-case\">C<\/jats:styled-content>anadian <jats:styled-content style=\"fixed-case\">B<\/jats:styled-content>lood <jats:styled-content style=\"fixed-case\">S<\/jats:styled-content>ervices is presented.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusion<\/jats:title><jats:p>The staffing model can be used to balance the requirements of minimizing staffing costs with that of ensuring that donors do not suffer unnecessary delays. Moreover, in an example application, savings of 3.4% were identified through the modeling process.<\/jats:p><\/jats:sec>","DOI":"10.1111\/trf.12353","type":"journal-article","created":{"date-parts":[[2013,7,29]],"date-time":"2013-07-29T04:46:05Z","timestamp":1375073165000},"page":"814-820","source":"Crossref","is-referenced-by-count":15,"title":["Determining staffing requirements for blood donor clinics: the <scp>C<\/scp>anadian <scp>B<\/scp>lood <scp>S<\/scp>ervices experience"],"prefix":"10.1111","volume":"54","author":[{"given":"John T.","family":"Blake","sequence":"first","affiliation":[{"name":"Department of Industrial Engineering Dalhousie University  Halifax Nova Scotia Canada"},{"name":"Canadian Blood Services  Ottawa Ontario Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Susan","family":"Shimla","sequence":"additional","affiliation":[{"name":"Canadian Blood Services  Ottawa Ontario Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2013,7,28]]},"reference":[{"key":"e_1_2_11_2_1","unstructured":"Canadian Blood Services.A report to Canadians 2011\/2012. Ottawa (ON): Canadian Blood Services;2012."},{"key":"e_1_2_11_3_1","doi-asserted-by":"publisher","DOI":"10.1046\/j.1537-2995.1982.22382224948.x"},{"key":"e_1_2_11_4_1","doi-asserted-by":"publisher","DOI":"10.1287\/inte.22.5.1"},{"key":"e_1_2_11_5_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5915.1998.tb01351.x"},{"key":"e_1_2_11_6_1","unstructured":"BlakeJT LiptonC SangsterSP.An OR based tool to optimize donor flow in blood clinics. In:XieX LorcaF MarconE editors. Proceedings of the 33rd International Conference on Operational Research Applied to Health Services Saint\u2010\u00c9tienne France July 15\u201020 2007. Saint\u2010\u00c9tienne France: Publications de l'Universit\u00e9 de Saint\u2010\u00c9tienne;2009. pp.73\u201088."},{"key":"e_1_2_11_7_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-011-9181-8"}],"container-title":["Transfusion"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1111%2Ftrf.12353","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1111\/trf.12353","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,9,13]],"date-time":"2023-09-13T18:40:32Z","timestamp":1694630432000},"score":1,"resource":{"primary":{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/10.1111\/trf.12353"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,7,28]]},"references-count":6,"journal-issue":{"issue":"3pt2","published-print":{"date-parts":[[2014,3]]}},"alternative-id":["10.1111\/trf.12353"],"URL":"https:\/\/doi.org\/10.1111\/trf.12353","archive":["Portico"],"relation":{},"ISSN":["0041-1132","1537-2995"],"issn-type":[{"value":"0041-1132","type":"print"},{"value":"1537-2995","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,7,28]]}}}