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In the Markov perfect equilibrium with coarse information collection, after each commitment period, a new introductory price is offered to attract new customers, creating a new market segment for price discrimination. Eventually, the whole market is covered. Shortening the commitment period results in lower profits. These results sharply differ from the ones obtained when the firm can uncover the exact willingness\u2010to\u2010pay of each previous\u00a0customer.<\/jats:p>","DOI":"10.1111\/1756-2171.12336","type":"journal-article","created":{"date-parts":[[2020,8,15]],"date-time":"2020-08-15T05:46:48Z","timestamp":1597470408000},"page":"650-675","update-policy":"http:\/\/dx.doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":11,"title":["The curse of knowledge: having access to customer information can reduce monopoly profits"],"prefix":"10.1111","volume":"51","author":[{"given":"Didier","family":"Laussel","sequence":"first","affiliation":[{"name":"Aix\u2010Marseille University, CNRS, EHESS, Centrale Marseille, AMSE, France"}]},{"given":"Ngo V.","family":"Long","sequence":"additional","affiliation":[{"name":"McGill University"},{"name":"McGill University"}]},{"given":"Joana","family":"Resende","sequence":"additional","affiliation":[{"name":"Cefup University of Porto"}]}],"member":"311","published-online":{"date-parts":[[2020,8,14]]},"reference":[{"key":"e_1_2_10_2_1","doi-asserted-by":"publisher","DOI":"10.2307\/2946671"},{"key":"e_1_2_10_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jet.2015.07.016"},{"key":"e_1_2_10_4_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1080.0979"},{"key":"e_1_2_10_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.geb.2015.05.006"},{"key":"e_1_2_10_6_1","unstructured":"Anderson S. 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