{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,3,30]],"date-time":"2022-03-30T08:15:24Z","timestamp":1648628124622},"reference-count":15,"publisher":"World Scientific Pub Co Pte Lt","issue":"07","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Int. J. Soft. Eng. Knowl. Eng."],"published-print":{"date-parts":[[2013,9]]},"abstract":"<jats:p> Satisfying quality requirements for service systems is quite crucial and challenging. However, there is a gap between quality requirements analysis and quality requirements design in service systems. In order to bridge this gap, we provide a systematic approach \u2014 ProQRASS \u2014 to model and analyze quality requirements of services based on business processes, which are frequently used to model services. ProQRASS consists of five steps: (1) constructing business process models; (2) associating quality requirements with functional requirements of services in business process models; (3) identifying potential conflicts and cooperation among quality requirements; (4) filtering out false conflicts and cooperation; (5) resolving conflicts among quality requirements. We illustrate ProQRASS through an equity trading service system. We also evaluate its capability through the comparison with other approaches and conduct a usability investigation involving industrial experts. The result shows that ProQRASS is effective and useful. <\/jats:p>","DOI":"10.1142\/s0218194013500277","type":"journal-article","created":{"date-parts":[[2013,12,8]],"date-time":"2013-12-08T22:09:06Z","timestamp":1386540546000},"page":"943-962","source":"Crossref","is-referenced-by-count":0,"title":["PROQRASS: A PROCESS-BASED APPROACH TO QUALITY REQUIREMENTS ANALYSIS FOR SERVICE SYSTEMS"],"prefix":"10.1142","volume":"23","author":[{"given":"YE","family":"WANG","sequence":"first","affiliation":[{"name":"School of Computer and Information Engineering, Zhejiang Gongshang University, Hangzhou, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"XIAOHU","family":"YANG","sequence":"additional","affiliation":[{"name":"College of Computer Science, Zhejiang University, Hangzhou, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"XINYU","family":"WANG","sequence":"additional","affiliation":[{"name":"College of Computer Science, Zhejiang University, Hangzhou, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"ALEKSANDER J.","family":"KAVS","sequence":"additional","affiliation":[{"name":"State Street Corporation, Boston, MA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"219","published-online":{"date-parts":[[2013,12,8]]},"reference":[{"key":"rf1","doi-asserted-by":"publisher","DOI":"10.1109\/MC.2007.33"},{"key":"rf2","doi-asserted-by":"publisher","DOI":"10.1287\/serv.1.1.42"},{"key":"rf3","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2008.07.002"},{"key":"rf5","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-007-9023-x"},{"key":"rf6","doi-asserted-by":"publisher","DOI":"10.1142\/S0218194098000170"},{"key":"rf7","doi-asserted-by":"publisher","DOI":"10.1109\/32.637145"},{"key":"rf8","doi-asserted-by":"publisher","DOI":"10.1109\/MS.2004.40"},{"key":"rf9","doi-asserted-by":"publisher","DOI":"10.1142\/S0218194005002464"},{"key":"rf11","first-page":"51","volume":"7801","author":"Milanovic N.","journal-title":"IEEE Internet Computing"},{"key":"rf12","doi-asserted-by":"publisher","DOI":"10.1109\/52.506460"},{"key":"rf14","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4615-5269-7"},{"key":"rf22","first-page":"655","volume":"4","author":"Wang Y.","journal-title":"International Journal of Advancements in Computing Technology"},{"key":"rf24","volume-title":"Characteristics of Software Quality","author":"Boehm B. 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