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It thus ranks different websites compared in terms of their overall performance. This paper models the inter-website comparison problem as an MCDM problem, and presents a practical and selective approach to deal with it. In addition, fuzzy logic is applied to the subjectivity and vagueness in the assessment process. The proposed framework is effectively illustrated to rate Turkish government websites. <\/jats:p>","DOI":"10.1142\/s0218488507004704","type":"journal-article","created":{"date-parts":[[2007,6,22]],"date-time":"2007-06-22T10:58:51Z","timestamp":1182509931000},"page":"321-343","source":"Crossref","is-referenced-by-count":35,"title":["EVALUATING GOVERNMENT WEBSITES BASED ON A FUZZY MULTIPLE CRITERIA DECISION-MAKING APPROACH"],"prefix":"10.1142","volume":"15","author":[{"given":"G\u00dcL\u00c7IN","family":"B\u00dcY\u00dcK\u00d6ZKAN","sequence":"first","affiliation":[{"name":"Galatasaray University, Industrial Engineering Department, Ciragan cad. no.36, Ortak\u00f6y, 34357 \u0130stanbul, Turkey"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"DA","family":"RUAN","sequence":"additional","affiliation":[{"name":"The Belgian Nuclear Research Centre (SCK\u2022CEN), Boeretang 200, Mol 2400, Belgium"},{"name":"Department of Applied Mathematics and Computer Science, Ghent University, 9000 Gent, Belgium"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"219","published-online":{"date-parts":[[2011,11,21]]},"reference":[{"key":"rf1","unstructured":"K.\u00a0Zweers and K.\u00a0Planqu\u00e9, Designing E-government, ed. 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